The Red Tree House is more than accomodation,it is an experience of genuine warmth and care by…read moreVictor,Alex and staff to ensure that your time in Mexico City is complete.They are so helpful,Alex helped trouble shoot my eSIM for me. We were travelling from Australia. Our room and the ambiance of the house is tasteful and cosy with a stunning art collection, soft music and a beautiful peaceful garden. It is a refuge away from the busyness of the city. The breakfasts are to die for and the happy hour was an opportunity to socialise and network which is helpful when the city is new to you. For me the two friendly resident pet dogs were a bonus as I was missing my own. I can't recommend the Red Tree House enough.

When I saw all the 5 star reviews I thought, no way, they must be all fake, how could any place…read morehave such glowing reviews and nothing negative?! But after my stay here, I can say they were absolutely right!!! This is the most perfect hotel/B&B EVER. I'm so glad I stayed here over other soulless hotels that were cheaper. From the first welcome to the last goodbye, every staff member here has made us feel so warm and cared for. Breakfast: This was my absolute favorite part -- I usually don't care for hotel breakfasts because I'm always on the go, but once I had the first bite, I moved our itinerary around so that we could get their breakfast every morning! They start around 7am with the bread and coffee, but the hot breakfasts start at 8am and end at 10am. I got to try chilaquiles, enchiladas, and enmoladas while I was here, and they really make them with heart and soul! These were the best things I ate during my trip to Mexico City! Also really loved the outside garden in the mornings with all the greenery and birds chirping. Location: in the heart of La Condesa, walking distance to Roma Norte, both neighborhoods were great for strolling through parks and art galleries. We ubered to other places further away and it was so cheap and convenient. Rooms: We stayed here for 4 nights and went to Oaxaca for 3, then back to the Red Tree House for the last night, and both rooms we had were cozy and comfy, with AC. They have great shampoo/conditioner and shower gel, amazing water pressure and temperature, everything was so clean, and I got to sit outside in the balcony and took it slow for the last morning we were there. Housekeeping was amazing, everything was perfect when we came back every night. Safety: They lock their front doors and the front gate so you need your key to get in, and there's a safe in every room. Happy Hour every night 6-8PM: This was such an unexpected bonus! I didn't even plan for us to be at the hotel during those hours because I wanted to see everything in CDMX, but it ended up raining during those hours and we went to one, and it was so much fun chitchatting with other like-minded travelers who shared what they loved about their trip -- We ended up going to a few more & got so many tips from other guests! The hotel dogs Romeo & Booz - I love them and miss them so much! Side note: I LOOOOVED all the art work and interior design and colors. Felt like I was in an art gallery but at the same time so comfortable at a friend's home. HIGHLY recommend!!! If I could give more than 5 stars, I would!!

Wonderful stay in this upscale boutique B&B. Food and service were fantastic. Room was wonderful as…read morewell. Highly recommend.

After a heartbreak with a travel companion, I needed to find a hotel room in the Polanco area on…read morevery short notice. The staff at the Pug Seal on Tennyson was fantastic to get me relocated to the Pug Seal on Edgar Allan Poe just a few blocks away. I was greeted by Paula, who was incredibly thoughtful and warm, and immediately offered free beer and tequila to take the edge off a bad situation. She was wonderful and fun and charming. She speaks English exceptionally well. The hotel is wonderfully appointed. Rooms include a complimentary mini-bar, USB wall ports, TV, slippers, robe, and en-suite private bathroom with rain shower head. Tequila, fruit, and coffee are available in common areas all-day/night. Complimentary beer is also available. The hotel is beautifully decorated and has a wonderful outdoor common area and courtyard that is lit with subtle lights to create a phenomenal ambiance. Classic bellhop service makes everything a breeze, and a private car and driver is available upon request. The location is only a block off bustling Marsyk and it's high-end retail stores and fine dining with outdoor cafes.

First time staying at this hotel while on business trip with a side of museum visits (Soumaya and…read moreAnthropology). This is the best hotel I've stayed at in CDMX on approximately 30+ trips here. This includes the W (nope), Westin (uh-uh), Sheraton (chaos, if there's a demonstration - and there usually is one ongoing), even the St. Regis, Ritz-Carlton and JW Marriott - all too stuffy. Santiago from NJ, by way of the NYU Shanghai campus, was excellent and almost everyone here speaks English perfectly. I felt like I was in NYC, except that the service was better and the staff was much more accommodating. Breakfast was included, nothing spectacular, but everything was solid, good coffee, fresh fruit, fresh pastries, good jams and yogurt. Perfect, light start to the day. The room was not big, but well laid out with every amenity, refrigerator, beverages, Nespresso machine, bottled water and a selection of assorted snacks - all complimentary (except alcohol, unnecessary with all the good bars nearby). The gym was literally situated in a single hotel room on the lower floor. It was tiny, but fully equipped for a one-person, HIIT session. The single issue was the incessant bass drone from the bar nearby. Earplugs didn't work because it wasn't possible to mask the low Hz frequency effectively. Every major museum was about a 25 minute stroll through scenic neighborhoods to get to. Some of the best restaurants (Nobu, Sylvestre) were around the corner. All in all this is probably the best place to stay in CDMX. If not for the bass from the bar, which was totally not the hotel's fault, this was probably the quietest hotel I've ever stayed in Mexico (no children or pets, I think, but not sure). No drunk teens shouting in the hallways - idyllic. About $500-$700/night depending on date. Totally worth it.

Serene, high end, boutique hotel in the beautiful Polanco neighborhood. You are steps from parks,…read morerestaurants, bars, and luxury shopping. Avoid the big, hectic hotels and stay here instead. Furnishings are contemporary and clean. Pros: A++ attentive staff throughout the hotel Toto toilets in guest rooms Luxury, full sized bath products Free WiFi Free bottled water The hotel itself has a double filtration unit so you can use faucet water to brush teeth Free minibar nonalcoholic drinks and little snacks Made-to-order breakfast included Adults only or 13+ = quiet! Marriott hotel = Bonvoy points Cons: Cannot list one thing!

We stayed five nights and specifically chose this place based on the reviews relative to service…read more We went with high hopes and the staff there was amazing. Dafne was exceptional - we communicated via email prior to our arrival. She helped arrange a car pick up at the airport and also helped us book a couple massages, setting it up in an empty room as a surprise for my husband. The massages were heavenly by the way. Juliana was also amazing- she gave us fantastic recommendations on where to eat locally, and always offering to help when we needed it. A few notes about Casa Goliana - It is gated and they have 24 hour security that let you in. Area is safe and this seems standard for bed and breakfast in the area. It is one flight of stair up to the reception area. We were in a King Suite which was another flight up - stairs were fine for us, but a consideration if you have mobility issues. Location is great - a few blocks from Collima which is where all the great restaurants are and not far from Parque Espana which is a great place to walk around. Noise level - a number of reviews state this place can be loud. When we stayed, we were one of 2 rooms there. It is an old house that has been converted to a B&B - I think a total of 9 rooms. Creaky floors in some spots, and the wardrobe in the room was loud if you didn't attempt to soft close the doors. However, it didn't bother us and since we normally pack ear plugs when we travel so we had no issues with a sound sleep. Bed was really comfy by the way. Breakfast was quaint - the tamale offering is excellent - still thinking about it.

After Hotels.com screwed us, we were so lucky to have gotten the last room at Casa Goliana on…read moreMemorial Day weekend. It was close to the neighborhood we wanted to stay in, so I would call it a win. They only have 8 rooms, which makes it a great BnB. The receptionists and doormen we've had the pleasure of meeting were all amazing. They were so kind and welcoming. The only downfall is the AC unit. We had sleepless nights because of it. In the middle of the night it would start making a buzzing noise, and not the kind of white noise you can sleep through either. It also didn't feel that cool at night, it was kind of humid. We didn't complain because everyone is so nice there! Hence the 4 stars for the AC... The place is homey and beautifully decorated. The mister and I really enjoyed our stay. We would definitely recommend it. There's plenty of places to walk around the area too. We used Uber, so it was convenient. It's only a 20 minute drive to and from the airport.

Casa Jacinta feels like stepping into The Madrigal House from Encanto. I arrived after dinner and…read morewas warmly welcomed before being shown to my room for the stay. While it's a charming bed and breakfast, do note that breakfast isn't complimentary--it's made to order. The property is small and cozy, which adds to its charm, but you can hear sounds from neighboring rooms and the occasional neighborhood dogs. If you've never been to Coyoacán, this quiet, neighborhood is where Frida Kahlo grew up, and you'll find several memorials dedicated to her nearby. One of the highlights of Casa Jacinta is the idyllic garden downstairs, where the plants are taken care of. It's the perfect spot to enjoy your morning coffee and soak in some tranquility--though the peace might depend on whether the neighbor's dog is behaving!

This was my first time in Coyoacan with a friend and staying at Casa Jacinta made my visit even…read morebetter. This beautiful boutique hotel is in a lovely and serene neighborhood in Coyoacan just walking distance to the mercado, central park area, Frida Kahlo museum, and tons of great places to eat. Our room was charming and clean, and the bathroom was beautifully adorned with tilework. It looks like it was a house turned into a small hotel, so it feels cozy and homey. They don't have too many rooms, which makes it feel more comforting and personal compared to a big hotel. There is a communal room with tables that serve as the breakfast area each morning (available for purchase). They also provide a self-service station for coffee, tea, and filtered water. This room also opens up to a lush backyard with seating providing a perfect tranquil ambiance. This hotel definitely exceeded my expectations. The staff was incredibly nice and accommodating to us. I loved it here and recommend a stay here if you're in the area!

I stayed here with a group of friends in October and it exceeded any expectations I had. The rooms…read moreand entire property are beautifully designed and the staff is charming and made us feel right at home. It was great to meet other travelers over breakfast and share our experiences in this amazing city. I felt like I staying in an art gallery and I probably ended up with more photos of the property than the city. I have recommended this place to everyone I know who is planning to visit Mexico City.

Ambience: the house is really charming. The touches are thoughtful. The shared dining room and…read moreliving space flowed together under a very tall ceiling. Adjacent to the dining area is a glass wall facing the small outdoor patio. Staff: Jackie was the main feature. Her warmth and cheer made us feel welcome and at home. It was our first time in Mexico City, far from fluent in Spanish, her availability and positive spirits were particularly appreciated. The kitchen staff were pleasant. Breakfast was standard: sliced fruit, toast, juice and a warmer main dish. The weekend fare was a bit fresher and tastier. Transportation: it was located 3 long blocks from a metro and directly in front of a bus line. With the connections, going to the city center is about 20 min. We opted to walk, which was about 25 min at a moderate place. So if you want to be away from the bustle, and be able to stumble across cute coffee shops and eateries, this is a good spot. Rooms: the room we chose felt very cramped. We chose the bedroom with 2 beds, advertised as larger than we expected, thinking the sleeping arrangement would be easier on our different travel body clocks. But we do not recommend it - go for another room if you plan to stay more than a couple nights. We peaked into the others and they were significantly larger.

Stayed here for 6 nights and had an overall decently comfortable stay. Would stay here again!…read more Arriving around 2pm via Uber, there was a short wait at the front desk for check in; the line itself took 7-8 minutes and then check-in took about 15 minutes. It was a tad slow for my preference though I understand systems at each hotel and norms for expedience vary since NYC runs at breakneck speed. A room was not ready, though they gave us the key cards first, so we dropped off our luggage with the concierge and left the hotel to grab lunch. After returning, we approached the concierge who asked for our room number and brought the luggage up to the room. Three elevators bring guests up to the guest room levels, with a long corridor extending in one direction with about 46-50 rooms in the same hallway. Entering the room, the bathroom is immediately to the right within, probably 10x8 feet, pretty good sized with a single sink and shower (no tub). Hairdryer, basic bath amenities (shower cap, sewing kit), three sets of clean, fluffy bath towels, a bath mat, hand/body soap, lotion, shampoo and conditioner by Eleven Australia. Water pressure was moderate and not super strong, water temperature was consistent throughout our stay. The only couple small issues were: 1) the bathroom sink was leaking a little so when you turned on the faucet you could feel tiny splashes onto your toes. It wasn't a huge issue so we didn't say anything, just kinda dealt with it. 2) the bathroom fan is quite loud, though works well, and turns on every time you turn on the bathroom light. To the left of the room entry was a good-sized closet, with ironing board, iron, maybe 8-10 wooden hangers, a plastic laundry bag with instructions on how to use their laundry service. Full body mirror available on the inside of one of the closet doors. Room safe also available though we didn't use it. Walking into the rest of the room, a combo TV console/drawer/shelf wall unit was positioned at the front of the room, with a mini fridge (empty) inside a lower cabinet. The TV (maybe 46"?) was affixed to this unit at a slight angle, though perfectly ok for bedtime watching. Directly under the TV was a designated space for luggage; a foldable small luggage rack was also available. There's a desk with multiple outlets nearby and a small coffee table with lounge chair. The king-sized bed was comfortable, they gave 4 fluffy down pillows, and while they weren't super supportive, definitely much better than a lot of other hotels. Sheets were clean and pressed, they give an "environmentally friendly" card to place on your bed if you want the sheets changed. The room had good air circulation even though the windows don't open, maybe too good. Since it was a chilly January (40ish degrees Fahrenheit at night) we actually couldn't figure out how to turn the fan off because it got cold at night. There was an extra blanket in the closet which we didn't use since we hadn't noticed it until the day before leaving. This seems to be a pretty popular hotel with tour groups, we saw many groups checking in and out while we were there. All our interactions with the staff at the hotel were positive or neutral, they seemed pretty courteous, the cleaning ladies would say hi passing you in the hall, the doormen would greet you when you entered the hotel. The neighborhood around the hotel felt safe and comfortable to explore. Surprisingly a lot of Korean restaurants nearby. Not sure if there is parking though don't recommend driving due to the traffic congestion in CDMX.

Loved the rooftop pool and the gym. The bed was very comfy. The hotel room itself was very dated…read morebut is very central

Really cute place. Great patio. Spacious room. Comfy beds. Perfect location to walk to restaurants,…read moreshopping and coffee shops.

What a great place, absolutely top place to stay. Rooms are immaculate and the staff are first…read moreclass

Walking to this hostel from across the Zocola and checking in was a huge relief for us. It truly is…read morelocated RIGHT BEHIND the Cathedral. We had just arrived in Mexico City and were a little culture shocked by the immensity of the city, and as ignorant Americans who speak little to no Spanish, it was nice to check in to a friendly, clean hostel with English speakers to get grounded before exploring the city. If staying in the D.F. this hostel is very centrally located. We did take the metro throughout the day and this place is located close to two metro stops. There is always a bilingual (English and Spanish speaking, I think) staff member at the front desk at all hours to answer any questions. Several times we asked for directions or about taking a bus or metro and were given great advice. The hostel is super clean and friendly. Our shared room was small, but brightly painted and clean. We did have a locker in the room and we travel with our own lock, so we felt safe locking our valuables up when out of the room. If you don't travel with your own lock, locks can be purchased at the front desk. At 2:00 PM, which is check in time, there was a long line of backpackers and travelers trying to get a room and a lot of them were turned down due to no vacancy, so definitely make your reservations online before coming, especially if you're planning to stay on a weekend. We made ours on Hostel World and had no issues with the reservations. There is a bar upstairs and free WiFi throughout the entire hostel, as well as a restaurant downstairs. The restaurant downstairs does serve really good food, and while it is more pricey than other places, it's convenient to grab a snack or drink. The free breakfast provided upstairs was fresh and hearty with lots of fruit. There is free coffee provided, but it's the instant kind. Another huge plus to this hostel was the free filtered water which is available on every floor in a drinking fountain. We refilled all of our water bottles and didn't have to buy any water while in Mexico City. The water fountains on the bottommost floors have the coldest water. There were some loud, obnoxious juveniles in the hostel, so if you want to get a good night's sleep definitely bring ear plugs, as a lot of the rooms open up to the restaurant and lobby downstairs and voices travel far in this hostel. The showers and bathrooms were clean and we were even provided with towels and soap, which is a plus for hostels. The same people who run this hostel also have others throughout Mexico, so it looks like a nice, trusty chain of hostels to me.

Great hostel! Located right in the center of the city and walking distance to Metro. Very…read moreconvenient that they have a bar in the terraza and you could have a drink or a few before heading to bed. The rooms are spacious with big lockers to leave your belongings secure. The staff makes the hostel even better. Everybody was friendly and welcoming. All staff spoke perfect english/spanish. We had a couple of drinks with them at the bar. Great time!