If you are used to mediocre customer service then come to this place. Is supposed to be one of the best luxury shopping experiences in Mexico but to my aghast has just showed me one more time that most of Mexicans don't care for customer service.
Their treatment to customer in their "customer service" department is unacceptable! I hope they can find an excellent customer service manager/supervisor that knows how to deal with this type of service in a proper manner.
One star is much. read more