Faustino Viveros and Elite Countertops & Stone are Awesome!! We were in a bind and thankfully we…read morefound these guys!! Greatest customer service ever!! Fredrico and his apprentice were fabulous on the installation! Faustino went above and beyond to get us taken care of! We give them a 10 Star rating!! Please call these guys if you ever need anything! They serve all of WNC!

Great experience from the beginning to the end!! Faustino was very friendly, knowledgeable and…read moreprompt. He came out to measure right away, gave me the best price straight out and even was able to assist in finding me the perfect quartz to fit exactly what I wanted. Installation was super smooth, everything done to perfection. I couldn't be happier!! Faustino even came out to be sure everything was completed and that I was satisfied! Thank you for being an honest and reliable company!!

Robb and Krissy were wonderful to work with. They remodeled our master bathroom and I still can't…read moreget over how beautiful the new version is, one year later. Robb really kept everything on track, kept an eye on costs, and kept us fully informed and involved each step of the way. We would definitely work with them again.

The owners are Charlotte's own version of Joanne and Chip Gaines! Though I didn't have a wild…read morebudget to spend on an entire kitchen renovation, they treated me as if I did. I wanted to upgrade a hideous backsplash in a Foreclosure home that I have purchased. They listen, but they don't hesitate to offer insightful feedback from their years in the industry. Additionally, the area didn't end up being level and they took the time to make necessary adjustments and educating me on how the additional steps UNDER the project will preserve it for many many years into the future. My white subway tiles with the perfect gray have made this space so light and beautiful! Thanks Laying it Down!! Now for the Master Bath!!

I needed a quick fix to my quartz countertop and Timeless Countertops responded quickly and price…read morewas very reasonable compared to other companies I inquired. I highly recommend them for any countertop needs.

Great company to work with. Very responsive, fairly priced, and they do great work. From the…read moreinitial appointment until the final clean up we were very satisfied. Would definitely refer them to family and friends.

Neil was great! He fixed a chip in our quartz countertop. Couldn't tell where the chip had been. I…read morehad two other estimates, and his price was less than half. Definitely recommend.

From the owner: With nearly 30 years in the countertop industry. Weather, it's granite, quartz, acrylic solid…read moresurface, or laminate. We have the training and experience to see to all of your repair, refinishing, sealing, and restoration needs. We at RockSolid Granite Repair believe it's much more environmentally friendly and cost-effective to repair and refinish rather than replace. Give us a call today.

We spent over $5,000 replacing counter tops in three rooms in a house we were selling. The…read moreinstallers were responsible for reinstalling the faucet in the powder room which was an extra fee. They installed the faucet incorrectly and the drawer would not close because it hit the drain pipe. Which was never an issue in the thirty years we lived in the house. Notified Fireplace & Granite immediately and sent photos and then a video they requested because they were too busy to come see the issue. Days went by with no response. We ended up hiring a plumber to adjust the faucet drain pipe. Our salesman (Travis) instructed us to pay the bill and said they would send a check to cover the repairs. Then nothing but excuses when we asked about the refund. "Only the owner can sign checks and he's on vacation. He will send a check when he get's back in town." Months later and still and no reimbursement. Now they don't bother replying to inquiries. Buyer beware.

I really enjoyed working with this company. Not only did I get granite for my kitchen at an…read moreUNBEATABLE price. (No joke, I got a quote from 3 other companies and FGD blew them out of the water) Carey was the best from the get go. I had a little trouble with scheduling to get my template made, but it was resolved. The installers were prompt, worked hard and got the job done in a reasonable time. Overall, wonderful experience, excellent pricing and I LOVE my counters. *disclaimer, I did the tile backsplas, which is why it's not perfect FGD did not do that*

Vitaliy and Josef were a pleasure to work with on replacing our old counter tops with high quality…read morequartz for the best price around. Their attention to detail and ability to get the job done quickly really stands out from the competition. We'll be recommending them to all our friends in the area. Check out our before and after photos!

From the owner: Charlotte’s premier custom counters fabricators read more

If you want to load here, it is better to refuse, because you can lose a lot of time. I was loaded…read morefor about 11 hours

Very helpful and nice designer Angela. They take awhile responding but that is because of all the…read moreCOVID restrictions. I was all set to have a granite remnant installed with tile backsplash. They want half upfront, 25% at template, Remaining 25% at install..........ok, hesitated a bit because they wouldn't put a time limit in contract. so, technically they could keep 50-75% ad infinitum without doing a thing....."trust us", well ok, because I did trust Angela. But then the kicker. The contract stated ALL STONE SOLD "AS IS'. Angela said well, that is because it is outside and something could happen to it. Right, so they would install scratched or chipped or unfinished or dropped piece and too bad, so sad for me. I did not sign it.

Excellent service with communication and home visit to take measurements. Francisco had suggestions…read moreand ideas that we could discuss and make decisions based on. He arrived with his installers and the job was complete in 3 hours. We were very pleased with our kitchen countertops!

Amazing Experience! Everything went smoothly. If we had questions Francisco would say "We'll take…read morecare of that", or "we can do that" and they certainly did at an excellent price. Can't say enough about their professionalism, work ethic, and care for our property. They are a small business and it may take a few hours for them to respond but don't let that bother you. These guys are PRO !!! If you don't get a quote from them you're probably paying too much.