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    El Dandy

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    6 years ago

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    Lotus Couture

    Lotus Couture

    (20 reviews)

    $$

    This review is solely based on MY experience as a first time customer to Lotus Couture. Lotus came…read morehighly recommended from a friend who is a frequent shopper and who has never had a bad experience so I decided to give it a shot in preparation for a trip to Las Vegas in 2 weeks. I saw the Mikael sequin dress online but wanted to try it on before purchasing so I called the store yesterday (Friday) to see if they had it. The girl I spoke to over the phone was so nice and so accommodating. She took down my information and told me the dress was available in my size and in both colors as advertised online and that they would hold it for me to try on in store. I asked her where the store was located and she indicated that it was off of Kendall Drive and SW 137th Ave, next to Dandy Bear. I asked her about the stores business hours and what would be the best time to pass by, and she told me they were open till 8 PM and that I should go by today (Saturday) because the dress wouldn't be ready till today (again, Saturday). I specifically asked about the best time because Lotus Couture is located right up the street from my house so I could have come to try it on YESTERDAY but she insisted it wouldn't be ready till TODAY. When I arrived to the store (literally less than 30 minutes ago - I just left) the girl at the counter told me they'd sold the dress yesterday and they didn't have any left! I am so upset about this complete disregard and lack of customer service. I would have bought the dress yesterday had the girl over the phone told me it was available, but she told me it wouldn't be because they had to pull it from storage and it wouldn't be available till today! I can't believe that I was stood up like this, what a TERRIBLE first impression. I had my heart set on trying on this dress and purchasing it for my trip to Vegas. Thanks for nothing Lotus Couture!

    I discovered this store the week of New Years as a refferal from a friend in desperate need of a…read moredress. They had amazing options. So AGHmazing I walked out with 3 dresses instead and returned a week later to purchase 3 more. This is a rarity for me since I'm such a picky shopper. The store is kept clean. The owner is young, sweet and very helpful. She even gave me a discount for my birthday dress purchase. I am in complete aghhhh. Price point is PERFCTION and the quality of clothes is A+++. I am so happy I found you. You have a forever loyal client in me. It's a hidden gem.

    Dolls Kill

    Dolls Kill

    (2 reviews)

    Wynwood

    Urgent Concern - Customer Treatment at Storefront (March 24, 2026)(12:30pm-12:53pm)…read moreI want to start by saying I genuinely love this brand and have always had positive experiences. However, my visit to this specific storefront on March 24, 2026 around 12:30 PM was extremely disappointing and concerning. I came into the store with items I had already selected online and politely asked for assistance locating them. The first associate (with black bangs near the fitting rooms) was initially dismissive, stating she didn't know what I was referring to. After I showed her the item, she directed me to the correct area, and I was able to find my size. I then approached another associate at the front (with green in her hair) to ask about a lace two-piece set. She informed me it was only available online, which I understood. I asked if there were similar options since the dress I selected was sheer, and she recommended an alternative, which I appreciated. At checkout, after ringing up my items, I was told the store is cashless. I said I would step out to grab my card and be right back. I returned within moments (this can be verified on camera), but when I walked back in, the associate was already putting my items back. I said, "Excuse me, I just said I'd be right back," but she did not initially acknowledge me. When she did respond, she stated she didn't know if I meant later or another day. This could have been easily clarified with a simple question at the time. Instead of resolving the situation professionally, she told me she could not retrieve my items until she finished assisting another customer and putting items away. I said okay and stepped aside. However, she then raised her voice across the store, telling me to go retrieve the items myself -- in front of other customers. This interaction felt unnecessarily hostile and unprofessional. I remained calm, but the tone, lack of communication, and escalation were uncomfortable and inappropriate for a retail environment. What was most concerning was the overall demeanor and the way I was addressed, which made me feel disrespected as a customer. As someone visiting from out of town, this was not the experience I expected from a brand I genuinely enjoy. I strongly recommend additional training in customer service, communication, and professionalism for this location. Clear communication about store policies (such as cashless payments and item holding) would also prevent situations like this. (Which helps with the image of rage baiting) Again, I want to emphasize that I support the brand but this experience does not reflect the standard I believe you intend to uphold.

    Super cute and so clean. A lot of options to choose from and a decent sized sales section! Shoes…read morewere fabulous as well. Tally was super friendly and made shopping so easy :)

    OHM Boutique - #ohmboutique

    OHM Boutique

    (54 reviews)

    $$$

    Very cute little boutique. I thought it was going to be bigger but they are super nice and you find…read moredifferent clothes. They have an online store that has more merchandise. You can order online and pick up at the store or they would send it to your house . Returns are online for store credit or exchange . I would go back there ! Their instragram page is super cute !

    I found this boutique a few years ago and even worked with them at one point as I was in the same…read moreline of business. However my last transaction is my last. First, I am a clothing manufacturer that produces overseas. I bought some items from them and had a problem with the last piece. It did not fit and it was not cut to size -- meaning to a size chart. The closure on the piece was on the garment. I was told if I sent it back but it was deemed damaged they would give back the shipping. guess what they got the piece back and told me it was a true fitm yes for a barbie and it was my fault about the closure on the back . I was lucky to get a refund. I recommended their boutique to a friend who became a customer. I know if there is a response it will be that they said I could send it back over two weeks with my friend. I did not know when I would see her and spent one hour at a post office paying to send it back. I told Meagan the manager, who said you should come try clothes on instead of ordering online. I live two hours away and that's why I ordered it online. My friend who is local came to pick it up. I told her based on my experience I would not be shopping there anymore and nor would my friend. She said she did not care that was my choice and to have a good day. Then you wonder why small businesses suffer. I will take my business else where and let all my friends know -- I have more than one not to shop there. I am sure they have plenty of customers so losing a few really doesn't matter. Thank you for your great service. hence the name OHm boutique........peace out

    El Dandy - accessories - Updated May 2026

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