Stopped here tonight before dinner. I was here before a couple of years back, it was a non-issue…read more Tonight's experience was a total disappointment, much need for someone in leadership to improve.
Ambiance is nicely decorated, it's part of the hotel, so just walk right in, pass the lobby, take the elevator to the 6th floor and you are there.
Parking is free and plenty of it outside, do not feel the need to pay.
Service: Horrible, I would give her a zero if I could. We had the woman server, reddish hair, one who I thought would be seasoned.
Oder took her about 8 minutes, she then walk away and not said why. It was apparent that there was an issue with the table. Drinks took about another 12 mins to arrive and when they did it would have been great if she had spilled them.
Drinks were horrible. My rum and coke was served flat and warm. Ice was dirty, seemed like no preventative maintenance takes place. No napkins were served, and at no time did she stop by to check in on us.
Bartenders... not presentable at all. I didn't know what I was looking at. There was no way for me to tell if he was a bartender, or anyone else making the drinks. He seemed hot and sweaty, completely off, and wearing some sort of white T-Shirt., again, you couldn't event tell that it was a bartender making that drink, the entire experience was horrible. The drinks were so bad that we took 2 sips and said it's time to go. Waitress came by, we checked out and she just stood there waiting for a tip. We felt forced to tip her, when in reality I wanted to say, please quit your job.
Folks, if you are looking for a nice classy drink, or something made right, do your self a favor and go elsewhere. if you are staying there, either go to the lobby bar, or better yet, skip out and head to Manhattan beach.
No one should pay over $50.00 for poorly made drinks, served on a dirty glass, warm and with less than mediocre service.