I had a jewelry change done by Francheska and had an amazing experience. To back up a bit, the…read moreperson helping me out at check-in/front desk is also super sweet. She had her hands full with customers both on the phone and in person, and made sure each of us was seen promptly. There is no lot parking but I got lucky with street parking when I went. The doorway is oddly cramped but there is a separate seating area just inside to the left, and they have a lot of cool art and cases full of jewelry on offer.
My appointment started on time and Francheska was so helpful! She worked with me to pick the appropriate piece of jewelry for my piercing and changing it out was quick and painless. I appreciate that she offered options at lower price points, I think that is a major green flag for integrity. She asked if I had any other questions and she was able to accommodate a quick piercing cleaning as well as a downsize. I did not know one of my other piercings needed to be further downsized so I am grateful she noticed and had the time to do that for me as well.
Overall, I have been coming to Enigma for all my piercing needs for as long as I've been in San Diego, and will continue to do so. Francheska is new to Enigma (but plenty of prior experience), but I highly recommend her for your piercing related needs!