I had mt very first nose piercing on 3/18, as a birthday present to myself doing something that no one else would expect me to do. This was an important thing for myself to do and this place was recommended to me by a coworker who had piercings done there. Very simply...everyone was helpful with the process. it was a busy time where people were walking in and almost filling the place up. I brought my husband and my kids (older kids like adults) to join me. I was assigned to Mateo. From beginning to end, he was very kind and made me feel comfortable for what I was about to do. Place was very clean, organized and had sterile rooms for the piercings. I really appreciated the privacy too. Every step Mateo took, he educated me and informed me every step he was about to do before the nose piercing began. Then it was over....and was very happy how it turned out and how supportive he was moving forward. I realize everyone else experience has been or will be different, but I think it is worth mentioning the good experiences for first timers like myself. Going back for a follow up to make sure all is fine (which I think it has been) and going for a second piercings on my ears. :) read more

I had a jewelry change done by Francheska and had an amazing experience. To back up a bit, the person helping me out at check-in/front desk is also super sweet. She had her hands full with customers both on the phone and in person, and made sure each of us was seen promptly. There is no lot parking but I got lucky with street parking when I went. The doorway is oddly cramped but there is a separate seating area just inside to the left, and they have a lot of cool art and cases full of jewelry on offer. My appointment started on time and Francheska was so helpful! She worked with me to pick the appropriate piece of jewelry for my piercing and changing it out was quick and painless. I appreciate that she offered options at lower price points, I think that is a major green flag for integrity. She asked if I had any other questions and she was able to accommodate a quick piercing cleaning as well as a downsize. I did not know one of my other piercings needed to be further downsized so I am grateful she noticed and had the time to do that for me as well. Overall, I have been coming to Enigma for all my piercing needs for as long as I've been in San Diego, and will continue to do so. Francheska is new to Enigma (but plenty of prior experience), but I highly recommend her for your piercing related needs! read more

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I got my ears pierced by Dan and it was a great experience. The online booking is awesome, the check-in staff was very helpful and it was clear that several sterilization measures are in place to ensure a clean and well-healing piercing. Dan explained the process completely and it didn't hurt at all...and now I have titanium-posted bling on my ears! Be prepared for the additional cost of the earrings, which varies by the kind of metal post you choose and the size of the bling on top. Professional environment, friendly staff and quality piercing. read more

I have been to this location, the pb location and sister location in La Jolla. Overall, I have had a pleasant experience every time. Adams is my favorite due to the variety of gold jewelry options carried in store (Junipurr, Modern Mood, BVLA, Buddha, Mushroom, Pupil Hall, etc). Sometimes the shop is busy, however I do feel that the staff is attentive and helpful. If you are someone that needs dedicated attention, I recommend booking an appointment, going to the La Jolla sister site (Hummingbird), or coming during slow periods. I have not been pierced here, but Dan assisted me with installing new jewelry and adjusting the posts to two healing piercings that were ready to be downsized. I plan to come here in the future for my next piercings. I'm an awkward person, but I felt like I could trust Dan and Evan (when I visited the hummingbird location) every step of the way and they were both personable. I enjoyed both visits. I saw that some people were complaining about the pricing of the jewelry here in some reviews. The pricing of the jewelry here for the titanium and gold selections are in line with what you would expect with other reputable piercers. This is not Amazon, Claire's or Studs. High quality body jewelry is expensive in either material and is important to ensure your piercings heal properly. Keep in mind, the value of gold is through the roof right now too. I heal quickly and have multiple piercings done from professional piercers, at home and at places like Claire's. I have also had friends get piercings done at sketchy or questionably cheap places in Pacific Beach that had issues healing or rejecting. So do yourself the favor of inquiring about pricing (piercing + jewelry) to plan appropriately ahead of time to avoid surprises if you are not familiar with what to expect. Lastly, although I have not been pierced at either of the 3 shops and have only had jewelry changes, I did notice that all the piercers who have assisted me so far are very hygienic and conscientious. For this reason, to me, it is worth the investment of coming here read more

I had my nipples pierced today by Dan and it was an amazing experience from start to finish. He was so sweet and really took his time to make sure the entire session was top tier. I'm so excited and feel incredibly sexy with my new piercings! Thank you Dan Clean establishment, beautiful jewelry displays, and the ladies behind the counter were also crazy friendly. I'll definitely be back. read more

Always a great experience at Enigma! My wife has been here multiple times for piercings and it's always a great experience. Super clean, great customer service, and informative. Pricing is fair, and they have high quality jewelry with A LOT of options. Dan is especially skilled and kind. I recommend Engima to literally anyone who wants a piercing! read more

As someone who has used this shop for piercings and jewelry for the last 12 years, I came to the shop to look at jewelry and ask a few questions. Today, I was "helped" by Marissa, which I will say was very loose definition of the term for how I was treated. I was left with more questions and told to make an appointment to be helped properly. While I understand that if I was looking to change my jewelry I would need to book but to look and purchase something should NOT require an appointment. Why is she working at the counter if she is unwilling to support customers with answering questions or being helpful at all? I had to ask multiple questions of her in order for her to explain anything and not just hold a box in her hand. This treatment was disrespectful and frustrating and needs to be addressed and corrected. read more

I scheduled an appointment for a reinsert of my piercings. They were very accommodating to me due to me being on crutches. Everyone was very helpful with my needs and requests. I love the atmosphere and they had a wide selection of jewelry. I will definitely be coming back for future purchases. read more

I just got three piercings done with Dan, and it was such a fantastic experience! Dan was professional, friendly, and made the process feel incredibly smooth and low-pain. He explained what he was going to do before he began, and during each step in the process. The studio was clean and welcoming. The staff were also very friendly - as they took time to show me the jewelry choices and were helpful when I asked them to make recommendations. Everything they stock is high-quality and stunning btw! I left feeling really happy with my piercings and the experience. Highly recommend! read more

Dan is AMAZING!! and someone that I HIGHLY recommend and trust. As someone who has gotten multiple piercings done at other locations, I always somehow come back to enigma and it's because of their amazing service, quality jewelry, and care that they give. I did a booking online and came in for an infected helix piercing and Dan was kind, informative, and gave great advice on next steps. Unfortunately, we couldn't save it but Dan made the removal process fast, gentle, and I really can't thank him enough!!! Thank you Dan!!! read more

I recently came back to get my tragus piercing with Rubi. She is always very friendly and has a cool, laid back vibe during the appointment, which helps calms my nerves. She is very thorough with the consultation and always makes sure that I am comfortable/relaxed and that I am breathing correctly through the piercing process (I tend to hold my breath which is a big no no). I cannot recommend her, and this shop, enough! Also, I recently found out that she, along with other pierciers here, are part of APP, which is so cool! You're in good hands here! read more

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Brought my daughter in to get her helix piercing and we were pleasantly surprised by the whole experience. Everyone was super friendly and took their time helping her choose the perfect earring -- no rushing, no pressure to overspend. Lou was awesome! Great sense of humor, gentle, and made the process feel easy and comfortable. The piercing was done in a very clean and sterile environment, which gave us a lot of peace of mind. Highly recommend! Go see Lou! read more

One of the best piercing shops in San Diego I recommend every one to come here staff is always kind, respectful, and clean with quality 10/10! Big up read more

We were getting a tattoo up at Avilon 2( which they are amazing) and my baby sister wanted her nose pierced (we are visiting from IL & TN) they recommended to go downstairs for the piercing . So we did while we waited for our tatoo appt. We walked in, we're not greeted, my sister asked if there was anytime available for an appt. The employee said not until 2:10pm which was the perfect time bcuz it would be after the tattoo. Instead of going ahead and scheduling it (she was already on her tablet ans in the schedule) and she told my sister to go online to schedule it, because it will take her cc info Ok well how about you greet people as they come in and how about you schedule her and take her cc # bcuz you are already in the system??? I have specialized in customer service and trained teams in customer service and have worked in the same industry and this just did not sit right with me. My sister decided to wait until she went home to IL bcuz her person doesnt treat her this way! I was going to buy several nose rings and jewelry but now I will not. I refuse to give my $ to businesses that do not appreciate and show happiness and good custome service. I give 2 stars bcuz they did have amazing jewelry. read more

Came here for a double nostril piercing since Enigma was recommended by a friend and I'm so happy I did! Everyone was so friendly, helpful, and patient. They gave me great recommendations for jewelry size and style based on my nose and what I was looking for. Rubi was awesome!! She took her time making sure my piercings would be even, and was so communicative throughout the entire thing, which I really appreciated. The experience was so easy and I felt so taken care of, I will definitely be recommending Rubi to my friends and will come back to Enigma and Rubi for future piercings. read more

I booked an appointment for a tragus piercing and a rook piercing. The people who work there are all awesome. They are highly professional, kind, and genuine individuals. The quality of the jewelry they use on top of expert placement really makes this place special. read more

Enigma Professional Piercing Studio - Tragus & Rook Piercing - Piercing Near Me - San Diego, California

I have had two wonderful experiences at this location! Rubi helped me when I came in to replace some very old jewelry - it turned out it was the safest choice to stretch to the next gauge and she did a fantastic job making sure that I was informed and I felt very supported. More recently, Lou pierced my flat and it was just a ten out of ten experience. Fixe helped me out at the front desk with getting checked in and looking at jewelry; he was so friendly and I felt comfortable taking my time to pick the right piece. Enigma seems to really prioritize having a wide range of styles and finishes with their jewelry. I can't wait to come back for something else soon! read more

Just had an excellent experience with Evan for my 12 year old daughter's first ear piercing. He walked her through every step, had a great energy, and spoke to her with a lot of respect. The actual piercing went very smoothly. My daughter was surprised at how little it hurt. The place itself is very clean with a nice selection of jewelry. All of the staff we spoke with were very friendly with a wonderfully warm vibe. Highly recommend this spot. It was the perfect choice for my daughter's first piercing experience. read more

Took my 12yo daughter here for her second piercing. The piercing itself went beautifully, and healed nicely. Spendy, but worth the quality. The 3 stars is because her piercer was a bit impatient/rough, particularly for a younger client who was nervous (my daughter). When we went back to change out the backing, Ruth (the piercer) asked my daughter to turn her head so they could proceed. When my daughter hesitated, rather than let her take a second Ruth replied "if you can't hold still you can just do this at home". Thankfully the changing of the back was quick and we don't need to go back. If we were to go back to Enigma, I would not work with Ruth again. read more

We went to Lou for my little girls nasal piercing. Lou was very kind and explained everything in great detail. What's super impressive is the sterile piercing environment. Years ago I got my lip pierced somewhere else and it was literally just grab with the instrument and wipe quickly and poke. Lou used complete sterile technique that could mimic the Or experience. I've worked in hospital environments and he draped correctly prepped correctly and even donned sterile gloves correctly. I know I'm hyper focused on this but it's critical to how safe they conduct their process that stands out. My little girl was totally at ease and Lou was very patient and kind as he talked her through it. read more

Enigma Professional Piercing Studio - Piercing Near Me - San Diego, California

TLDR: You can't go wrong going here. I got more information and knowledge about piercings and healing in my first visit than I had from my 10 other piercings from other places. Every person there is awesome! So when my friend and I decided to get memorial piercings in memory of our good friend, I knew we would be taken care of here. Christopher took great care of us! I will for sure never go anywhere else. read more

Enigma Professional Piercing Studio - Rook piercing done this visit by Christopher. Double helix and conch done previously by Evan. - Piercing Near Me - San Diego, California

I got my second earlobe piercings here and had a great experience! I had Josh and he did a great job explaining everything and on my piercings. I was very comfortable and knew exactly what to expect before and after the appointment. I'd definitely recommend! read more

I got my septum pierced by Evan yesterday (6/27/25), and omg--it was the best experience! Right when I walked in, we were greeted by someone kind who offered us water and showed us where the bathrooms were. I didn't catch their name, but they were super friendly and welcoming. Then we were shown the jewelry. She explained that Evan uses a retainer as the initial piece. It's tucked up inside my nose and stays there for six weeks while it heals. The retainer jewelry was $30. When we were called back into the room, Evan explained everything in detail. He wiped down the bed to sterilize it, showed us the machine that sterilizes the jewelry, and walked me through the process. It was super quick, and he was really gentle. The actual piercing didn't really hurt--there was a brief sting, and then inserting the jewelry felt a little pinchy. But overall, it was easy and very fast! Evan let me know I'd come back in six weeks to swap out the retainer for whichever septum ring I choose. It was a fantastic experience--I'll absolutely return in the future! Thanks, Evan! read more

Josh was incredibly sweet and explained every step! He reassured my nervous self and made getting my septum pierced as easy as possible. Definitely would recommend Josh for any piercing :) The staff was very friendly as well. read more

Enigma Professional Piercing Studio - Piercing Near Me - San Diego, California

I've been a customer here for over 10 years so I'm really disappointed I have to leave a bad review. I don't plan on coming back. The service and jewelry quality has really gone downhill over the years. I purchased some brand new pieces a few weeks ago. The piercing in my flat fully popped out and I lost it. I've never had any issues with that piercing prior to this. I went to the shop asking about some kind of refund or discount for the new piece I now had to buy as a replacement. They were only willing to comp the post. The $160 piece of jewelry I purchased and had installed by them a few weeks ago they were unwilling to comp towards the new $200 piece I bought. They said the $160 piece of jewelry had a gold post and they're frail. I have no idea why they're selling pieces of jewelry that break easily. Make sure not to buy any pieces that have a gold post and be wary of the customer service. I've been a long time customer and I'm severely disappointed by the service I received. I've gotten all of my piercings and jewelry here since I was 15 years old (over 10 years of going to them). I won't be returning and I'll be looking for other shops to give my business to. In response to Dan: He called me to argue with me over the phone about the 1-star review. I feel like I'm being as respectful about this situation as I can be despite how rude he was over the phone and in his response to this review. Again: another clear example of their atrocious customer service. I purchased the pieces for my wedding that's this week and this has put a stain on something that was supposed to be a positive experience for me - picking out jewelry for such a special occasion and going to a shop that I had trusted for over a decade. Again, consider before going to this studio because this is how they treat long-time customers. I'm not simply trying to get a free piece of jewelry. In total I paid nearly $400 for two pieces and one of which that lasted me less than a month which he admitted to the jewelry being frail privately in the piercing room. The piece I had in prior which I had purchased and installed years ago from them had gone through the exact same incident many times before and stayed in place for years. At this point I do not want a refund, my last piece of support for a small business I supported for years. They can keep the money for their current poor quality jewelry and service. Here's to hoping I don't get any further communications from them. Do not come here. read more

I've come here a few times never for a piercing but for help with some existing ones and these guys are always so nice and welcoming and extremely helpful! Definitely would feel comfortable with anyone from this shop as my piercer the next time I need one. read more

My 14 year old daughter and I came to Enigma today to get her lobes pierced after a horrific experience 4 years ago causing trauma and I got helix and conch piercings. This was her decision 100%. We set up our appt with Dan. He was amazing! I went first to show her it wasn't that bad. When it was her turn, she was apprehensive but kept saying I can do this. Dan was so comforting and informative. He spent a lot of time easing her anxiety and now she feels so great she was able to overcome her fears. Highly recommend this shop!!! read more

I am obsessed! I came here for a belly button piercing. I was extremely nervous but Evan helped to ease the nerves and made the whole process very simple! The piercing was so quick and I love the results. This place is on the pricier side but I think it's totally worth it. It is a very professional and nice environment. If I ever need another piercing, I know where I'm going. read more

What can I say, but AMAZING. Evan was kind, gentle, and do sanitary. I've had several piercing, this is the 1st that used a sterile field. As a nurse I LOVE that Evan does this. He placed my basal piercing in the perfect location, verified it with me, and explained the healing and cleaning process before we did the piercing. The people that checked me in were friendly, knowledgeable, and super helpful. The place is clean, great selection of jewelry, and amazing people all around. I'm older, large, and pretty strait laced. I can catch attitude or eye rolls in tattoo or piercing shops, but not here. They were so welcoming and sincere. My piercing has healed quickly and with no issues. This was not my experience with my other piercings. I recommend getting the saline cleanser they sell, worth the money. If you're looking for an amazing experience, Enigma and Evan has you covered. read more

Enigma Professional Piercing Studio - Piercing Near Me - San Diego, California

Great experience. Very welcoming. Dan helped put me at ease and made the entire experience flawless. Will definitely be back!

From start to finish, this place surpassed all expectations I had. I spoke to two separate people on the phone regarding booking an appointment for myself + my daughter and both experiences on the phone were extremely pleasant. . . They were friendly, knowledgeable and took their time with me. Dan pierced my nose and pierced my daughter's ears. He spoke directly to my daughter and made sure she was comfortable the entire time. He was clean, thorough and seriously soooooo sweet. . . Neither one of us cried haha. If you're looking to get a piercing, I can't recommend this place enough. . . Especially Dan! Thank you to everyone at Enigma for giving us such a memorable experience! read more

Ruby did an amazing work, very professional and precise. I wish I had bring my little ones here when they got pierced. Ruby is also bilingual (Spanish/English) and it always eases my nerves when I am taken care of in my language. read more

Great experienced and chill vibes at Enigma. My friend and I went last week Sunday 02/02 to get our piercings. Our piercer was Dan. I convinced my other gf to get pierced yesterday 02/11. Her piercer was Josh. Both Dan and Josh are awesome and super nice. They took their time explaining in detail each piercing, cleaning procedures and healing time. I would definitely recommend Enigma for any first time or your 5+ piercings. I appreciate the sterilize environment they have. Friendly front staffers who help with picking out jewelries. They have a great selection with reasonable prices. Walk-ins are welcome BUT I would recommend making an appointment online and make a deposit. Make sure you fill out and sign the digital consent form via email before your appt. It's faster getting in and out on the day of your appointment. HAPPY PIERCING read more

I wasn't going to leave a review, but I feel like sharing my experience may help others avoid such a disappointing experience. I called and requested an appointment for a piercing and was told a reasonable price. After sending a $20 nonrefundable downpayment, I showed up and was told that jewelry is purchased separate from the piercing itself. That's fine and all, but when the jewelry is $100/each ($200 for 2 ears), that's extremely pricey to not disclose ahead of time. The cheapest they have (which was not offered to me before I asked) is $60/each for plain studs with no bling at all. I understood this may have been a miscommunication on either end, so I very nicely asked the front desk girl about cheaper options for jewelry since I didn't have an extra $200 to spend. She acted VERY annoyed about any questions I had and rudely said that jewelry not being included is listed online, implying that I should've been prepared. After scouring their website, they do not in fact have anything listed online saying that jewelry price is not included in the piercing quote and especially don't have the prices of their jewelry listed anywhere. After all of this, I cut my losses and just went somewhere else (where they didn't charge extra for jewelry, mind you). This place could benefit from being a little more transparent with their policies and training their employees on how to kindly and patiently handle questions. read more

The staff here are awesome! Evan did a great job on my daughter's ear piercing. He's was professional, comforting, and reassuring. You can also tell he takes his sterile process seriously, which again was reassuring. We will definitely be coming back. My other daughter was also impressed. So much so that she told me that she wanted to come here the next time she gets a piercing. Thank you Enigma, and Evan! read more

Came here for a double helix a couple weeks ago: I didn't have a preference on who so when booking my appointment, I let fate take its pick and I was booked with Erika. The overall shop is clean and has so many option for jewelry! There's a large range of styles and pricing so you will definitely find something that you like. Girls at the front were nice and very helpful. Erika was super knowledgeable and informative, giving me a good breakdown of what she was doing and how to care for my new piercings going forward which is what I wanted in a piercer and gives me confidence in their skill. So far it's been a couple weeks and my new double helix is healing nicely compared to another helix piercing I had gotten from another shop. read more

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Great service. We had a misunderstanding regarding 2 upper lobe ear piercings but the front desk girl and the shop manager were very accommodating. Thanks, Evan! read more

Negative stars... And yes Ive read all the reviews AND responses about enigma. Being there twice Ive gotten the same treatment. Unhelpful and rude. But I could tell when a regular walked in the vibe was completely different. As soon as I walked in they immediately ignored me and started talking with a separate party. Please keep in mind I'm a minor and a person of color, I came in for two piercings and got nothing. (Enigma states that %90 of staff including the owner is a person of color) So why am I being treated differently?? Treated with attitude and negativity. And coming from separate reviews, I know Im not the only one who has experienced this. I was having trouble filling out the paperwork and they were very unhelpful. As a previous customer, they already had my information in the files but didn't even bother to pull it up. I just found it weird that there were multiple employees including the manager standing there doing nothing. As a small business owner and service provider myself, I would never treat a new or existing customer like this. All in all, enigma needs to work on their customer service and professionalism. Treating someone differently because of their age or race is completely out of character. In 2025 you would never think that you would have to deal with micro aggressions at a piercing studio. read more

Returned to Enigma to change my piercing. Ruth was very friendly and did an excellent job replacing my helix piercing with a dainty ring. I am very satisfied with the result and the price was very reasonable at only 5 dollars for a jewelry change! I will always recommend Enigma, thank you! read more

The wait for out turn was insane, the prices for jewelry shockingly high, but worth it in the end for the level of service. I brought my two young girls here for their first ear piercing. Evan was absolutely amazing with them. He was fun, engaging, and explained everything to set them at ease. It was a really positive experience for all of us. Highly recommend! read more