Bagels are cool but this location does not have enough staff. We always order online for pick up and they are never on time. Sometimes they lose our order completely and we have to wait longer. Casual ambiance, lots of people come here early in the morning. read more

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I went and got my birthday bagel sandwich and it was amazing so good. I had never been there, I wish I had got better pics. The staff were really nice and helpful. The inside was clean and had good vibes read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - San Antonio, Texas

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Great bagels, terrible service. I ordered 2 bagels sliced, toasted, and buttered. I plaid for my order at 9:35 per my Apple Pay wallet. I didn't receive my bagels until 9:47. The service is painfully slow, with only 2 orders ahead of mine for what were also basic orders. You could sense the frustration among customers. With a staff of 3 you'd think they could handle the business but there was just no sense of urgency in anyone's movements read more

The other Einstein Bro bagels has been great however I was disappointed with this visit. We were served quickly but getting the food not hot and the cheese not melted wasn't appealing.. But I'm not giving up read more

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Delicious! Many options and all customizable. The vanilla hazelnut coffee is so good. Kind management. They helped to make an issue right. Nice location. Small and clean. read more

We were happy to see a location open up closer to us in Alamo Ranch. It's a small location, seating is sparse but it looks like most people do take out. There are quite a lot of options, it was hard to decide. The food we ordered was very good and so were the drinks. Great, friendly service, clean establishment. read more

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Our friend went to pick up a bagel for herself and they were so nice! Made conversation and asked where she worked- when they found out where she worked they gave her a baker's dozen on the house! I've always like Einstein bro's before I moved to San Antonio so this was no surprise that they are extremely kind people! Bagels are always nice and soft and the shmear is great!! read more

Einstein Bros. Bagels - Box of Baker's Dozen Bagels with Shmear - Breakfast & Brunch Near Me - San Antonio, Texas

So happy an Einstein's opened in Alamo ranch, I LOVE this place. It's the first week opened so they are packed. Some of the items I got were out of stock but they let me selected other things to replace them. I got the bacon and cheddar brunch special and it was perfect for two. We got the savory sandwich and a cinnamon bagel for a sweet and savory combo. It's pretty busy but most people end up taking it to go. We ended up dining in and it was really clean inside. I will be a regular here! read more

Einstein Bros. Bagels - Ice coffee - Breakfast & Brunch Near Me - San Antonio, Texas

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Sooooo slooowwwww. I should be waiting over 15 minutes for a bagel and drink. Usually breakfast places understand this isn't a lunch or happy hour meal. This isn't a restaurant I don't wish to spend more time waiting than what it'll take to eat what I ordered. read more

I was so excited to see Einstein Bros. Bagels open a location near me. It's hard to find a good bagel in a city full of breakfast tacos. Their bagels are always fresh and so big, they are truly reminiscent of New York deli style bagels with a twist. They offer so many flavors along with their sandwich options using their delicious bagels. The service is great and they have a rewards system. If you want to try something a little different for breakfast I highly recommend stopping in to Einstein Bros Bagels. read more

By far the worst one I've ever visited. Placed an online order which said 15-20 minutes. I got there and it still took an hour on top of that. Not only did it take an hour for a call ahead order they got it wrong. Missed items which were sold out for the day which no one said anything about. Instead of letting me know so I could choose a replacement they felt it was best they didn't give me anything. Told the manager and he didn't care one bit. Place is horrible. read more

The bagels at Einstein Bros. Bagels are excellent -- fresh, flavorful, and definitely worth coming back for. The food itself is great and the location is convenient. The main issue during my visit was the service speed. There were only three employees working, and while they were clearly trying their best, it took over 20 minutes just to get a bagel with only about seven customers in the store. You could see other customers starting to get frustrated with the wait times. Seating is also very limited, and the store could benefit from adding a few more tables and chairs for customers who want to stay and eat. Overall, the food is fantastic, but the store would really benefit from more staff and a bit more seating to improve the experience. read more

It was a great spot and find near us. Food is good and service is good. The restaurant looked clean .

slow, placed an online order at 1:10 should've been ready by 1:30, didn't receive anything until I went up to the counter and said something at 1:50, I understand things can get busy but no acknowledgment was given, workers pretty much gave us their back the whole time 03/10 would recommend read more

The bagels are standard Einstein bagels, they're fine. The cream cheese is pretty watery instead of thick and fluffy like other locations. This location also has HORRIBLE ticket times. I'm currently sitting here and it's been 55 minutes so far for 3 bagels toasted with shmear. We gave them another shot today and I'm deeply regretting it. There is a severe process management issue with the online pickup orders and in-person orders. Seems to be extremely bad on the weekends. They have 50+ tickets for online orders in this tiny kitchen, plus a significant amount of walk-in business. I feel terrible for the employees as they're doing all the can to keep up. Not sure about the franchise rules, but the web orders need to be turned off. Your in-person customers are going to stop showing up... read more

Really wanted a bagel and muffin but service was uncharacteristically slow. Several people were waiting for orders. I stepped up to the register and the person was distracted. She left me there while she handled something else. Normally I'd wait but I had been waiting for a bit. It was a Saturday morning and I expected a wait (breakfast time). May try back again since my first visit was good. Recommend that you get more people upfront. Looked like enough people churning the orders. read more

So I love Einstein's bagels but this is my first time at this specific location. I told the young lady working the register 11:30am-11:41am I wanted an onion bagel and everything bagel with jalapeño salsa on the side. She then says "ok will the cream cheese be on the side" to which I repeated what I originally said, she then stares at me like I am an idiot and annoyingly says "right but what I'm asking is do you want it on the side" to which I confusingly repeated myself a third time. The bagels were good, but she needs to work on her active listening skills and not go out of way to make someone feel silly when she just wasn't listening. read more

Called about 10 times just to ask for extra sauce no answer at all at 7:30 2 months ago I called and asked for extra sauce on my bagel same time in the morning and when I got my bagel it had no sauce at all. Just disappointed with the customer service. read more

I got a farmhouse sandwich and it was ok not great but good. However, any satisfaction I got out of eating my sandwich was tarnished by the fact that I had to wait an entire hour to receive my one sandwich. The lobby was full and people were standing everywhere. I ordered and my food was supposed to be done 20 min later. I understood they were busy so I did not initially want to bother the employees but after 40 min I wanted an eta. The employees were working and no one was just standing around but I felt like they were avoiding even interacting with customers because everyone in there was getting annoyed with how long we had been standing there trying to get someone's attention to get an eta. I had to wait another 20 mins before I got it. I respected the employees for consistently working but something needs to be done to help orders come out in time. read more

Really great service, terrific bagles and always filling. Love the way it always smells so fresh and mouthwatering every time I walk into the building. read more

10/10 the bagels are sooo good, they did mess up but were super quick and nice to fix it. Given they were packed my order took 20 minutes.

Came on a Monday, literally no other customers and it took quite awhile for my order. The 3 employees who were "working" there kept messing around, no sense of urgency, no friendly customer service, laughing about burning eggs. read more

The food is great but today this short girl with a hoodie made it a not enjoyable experience first she whispers our order name so low we couldn't hear and when we noticed she got all upset and rolled her eyes and gave my wife this ugly look as a paying customer I don't expect crazy good service just mutual respect and that was not show our order ended up being wrong so we had to go back read more

Went during busy morning hours. Individual who handed me my bagel basically threw it at me AND put an entire tub of cream cheese on a toasted bagel---so much the it was inedible and soggy!! Do better. read more

I skip the line and order thru the app. The shop is small and busy. The staff is pleasant even when super busy. My order was perfect. I'm glad they are on this side of town read more

I am very happy with my experience today and Einstein's! The staff were so positive and welcoming and my food came out quick!

Einstein Bros Bagels is NOW OPEN in Alamo Ranch! I been waiting patiently and finally got to enjoy a warm breakfast sandwich. For it being there second day opened they blew me away in how organized, fast and efficient they were. My Hubby had the Maplehouse Egg Sandwich and I had the Bacon, Avacado & Tomato Egg White. We enjoyed the deliciousness (warm & tasty). The Regional Manager was there greeting all guest and I am glad I stepped foot to show support! read more

Recomiendo mucho los bagels muy ricos calientes riquísimos pero por nada del mundo los cafés son horribles muy mala experiencia con sus cafés pedimos 3 tipos de cafés y los tres eran diferentes pero horribles el servicio muy bueno la atención excelente. read more

Decent bagels. Not a traditional selection. I prefer savory bagels and they seem to lean towards sweet. I did enjoy my Nova Scotia. Very generous serving. Very nice staff and good coffee. read more

Good stuff everything Ive had so far has been good some of the service people seem to not like there job.

Service is phenomenal. They are always so nice when I go. I'm happy we have one closer to home.

"I was so excited that this Einstein Bros. Bagels location opened nearby that I got up early (8 a.m.) on Saturday to grab breakfast, only to be disappointed. They were out of several popular bagel flavors and didn't have the Ancient Grain bagel. To top it off, the lady at the register had an attitude. I understand they just opened, but it was too early in the day to be out of some of the most popular options. I'll give them another chance, hoping they'll have our family's favorite flavors next time." read more

So disappointed in this location. They do not carry cranberry bagels and location is way too small for our growing area.

I stopped by this morning with my family to grab some bagels and the environment is very friendly! shoutout to the manager who helped us and walked us through their menu the bagels were delicious and warm the staff is amazing and the service is great, i would come back and i definitely recommend this place read more