Renovation resolutions was bought out from the owner we prestige flooring design originally did…read morebusiness with. Ever since the new owner took over this company and it has had a lot of financial issues. Renovation resolutions owes us over 7000 and hired us knowing they can't pay the bill. It's been overdue over 3 months now. They been ignoring all the emails and phone calls. Be very carefully doing business with this company. If they treat employees and subcontractors like this how can they be trusted. They are in legal battles and might have another one regarding this balance.

Checked out their website yesterday, looking to do a full bath remodel The website stated…read more Saturday - Appointment requited No signs on door about new poilicies IE Covid When I enter there was a (old) clerk sitting at a desk, could hardly see her, She was very rude. With snotty tone, " Can I Help you". I stated I am looking to do a full bath remodel and wanted to look at designs and cabinets. With snotty tone, "You need to make appointment" I stated I looked at the site, see photo NOthing about appointments except saturdays. then she said " Rules change with COVID " SO RUDE Would never go there again. NO where on their site or their door / window did it state appointments required

We hired Juan about a month ago for a shower remodel. Overall, the work is ok, but definitely not…read moreprofessional quality and left a lot to be desired. The good: -competitively priced, one of the cheaper quotes we received -good quality materials: porcelain tile slabs -frequent communication -finished product seems to be functionally ok, for now -we had a toilet leak during the construction period, Juan reseated the toilet properly and fixed the leak promptly, this was much appreciated. The bad The work was overall sloppy, in many regards. First and foremost, after Juan installed the valve and plumbing, they caused a small leak into our living room below during water testing. This required them to open up the ceiling downstairs, dry it out, and patch up the drywall and repaint (see pictures below). This honestly freaked me out and increased my vigilance throughout the project. During shower door installation, they cracked one of the slabs requiring it to be replaced. This was fine, but the waterproofing patch job looked uneven and thin, but they did come out and re-coat it after I brought this up. The shower door hinges were poorly installed initially. The screws were not countersunk and sticking out; I even confirmed with the shower door manufacturer that this was not correct. We had a lot of back and forth about this; Juan eventually replaced the screws with ones that fit more properly. Wall edge at the end of the shower looks very uneven, and the caulking has cracked and the wall on the tub side even has a hole in it at the transition. On the last day, I asked them to replace the shower arm to raise our showerhead, as it was low; I purchased a gooseneck from Lowe's myself, but Juan initially told me "you can do it yourself" however because they already installed a standard shower arm. He did end up putting it in at the end but it was installed improperly; it was crooked, so I decided to replace it myself afterwards as I was already quite stressed with this project already and this was a simple fix. After taking the shower arm off, I found no teflon tape on the threads, but instead a thin layer of some kind of goo. I'm not a plumber, but teflon tape is generally recommended to seal the threads. I cleaned the threads off and installed the shower arm with properly applied teflon tape with a thin layer of pipe dope. At least the copper elbow in the wall felt solid. Overall, the wet area seems ok, we're not having any leaks (so far), and the shower is functional; however, I felt the project was rushed, communication, while frequent, was poor, and the end product is just sloppy. In the end I was told "I worry too much about everything." I'll post the pictures of the areas of concern and you can judge for yourself. We saved a few thousand dollars, but in hindsight, I wish I hired someone else and saved myself a lot of stress.

Juan is incredible. Highly professional job, great communication and very reasonably priced.read more

First of all, there are a few trades you want to be careful about going with the lowest bid…read more Concrete is one of them. You get a fly-by-night crew messing up your concrete, and there's no easy solution. I got three bids on my patio. Sione's was the most expensive. But in the walk-thru, Paul noticed things the other contractors didn't. He asked really good questions and provided a price quickly. His decades of experience was evident. So I decided to spend more and use him. He and his crew didn't disappoint. I wanted an arc on the end of the patio, and they worked on the form until I was happy with it. They answered all my questions and I had a lot. I'd overseen a lot of commercial concrete in my career, but was unfamiliar with several things they did during this residential job. It wasn't wrong, it was just unfamiliar. They explained why they were doing what they were doing, so I withheld judgment until the end. There were a couple of details in their prep work I wasn't happy with. They changed them without complaint or argument. And they cleaned up after they were done. On top of everything else, the crew was amazingly fast. Concrete is brutal work, but these guys moved like a well-oiled machine. The result was a beautiful product. No low spots, perfect slope, clean joint, beautiful radiused edges. I will definitely use them again when I'm ready to replace my old driveway. And I will recommend them to anyone I know looking for quality concrete work.

Sione's construction team did a great job replacing my new entry walkway. They showed up when they…read moresaid they would, were very conscientious as they built the new walkway, and left my property in better shape than it was when they came.

TL;DR: Definitely reach out to Roofscapes NW and I highly recommend them! Their communication,…read moreprofessionalism, attention to detail, and craftsmanship are top-notch. Plus, your neighbors might end up being just as excited about your new roof as you are! Early experience: After getting three quotes from some of the top local roofing companies, Roofscapes stood out immediately. They were the most knowledgeable, the most transparent about pricing, and the only company that fully walked me through what a 1920s Craftsman home would realistically need. They were upfront about the possibility of plywood replacement and other hidden issues that can come with an older home (if you own an old Craftsman, you know the surprises and challenges that seem to come with every project! May I never see Knob-and-tube ever again). They also pointed out areas that had been noted in a previous home inspection, but none of the other companies even mentioned them. During the installation: The communication was outstanding. I received daily updates with photos, the amazing crew cleaned up every single day, and when we ran into insurance issues, they went above and beyond to help us navigate everything quickly. Most importantly, our new metal roof looks absolutely INCREDIBLE! We've had neighbors reach out to compliment it, and we've even noticed more neighbors walking their dogs a little slower in front of the house to check it out. haha We couldn't be happier with the result. I also want to mention something that may resonate with other sole women homeowners: at no point was I asked to "check with my partner/husband," or treated like I wasn't the decision-maker. I was treated with respect, kindness, and professionalism throughout the entire process, and I genuinely appreciated that. A huge thank you to Ubaldo, Jorge, Stacey, Melissa, Mike, Nelson, Johel, Heather, and the entire Roofscapes team. You can tell every project is run with amazing teamwork and that this is truly a family business. (I'm pretty sure their dog mascot deserves some credit for the great experience too. ) I've already been recommending them to everyone who will listen, and I wouldn't hesitate to hire them again if needed!

Great Overall Experience. Very Thorough inspection of my roof. Provided recommended repairs with…read moredifferent options. Process was very smooth and I was informed throughout the process. Repair done in a day. Highly recommended. When the time to replace comes in the next 5-7 years. I will definitely reach back out to Roofscapes NW!

Chris, it's worth noting that this is the first response you've made regarding these issues since…read moreAugust 2023, almost 3yrs ago. My review is honst and accurate. The problems outlined go well beyond a "small deviation." One side of the roof had to be removed and redone up to the peak because the shingles were not installed correctly, and rotten sheathing was initially left in place until I pointed it out. Debris during construction is expected, but the issue was that it remained in my driveway for months afterward. Regarding the balance owed, there was no confusion on my end--only on yours, which I also had to point out before it was corrected.

Loved work done by Chris and his crew. They did excellent work and were very responsive to requests…read moreto adjust installment. Also, the lowest priced bid.

Several weeks ago I called this company, left a message and never heard back. So I decide to…read morecommunicate through a different source and messaged them through Yelp. That got a quick response. The office person set an appointment for the following week. The estimator never showed up. I called and spoke to the office person again and she said she would send a message to the manager. Still no response. We have a small job but it needs to be fixed before the rains come. Why string us along if you are too busy to do a small project?

Requested a roofing bid and was told by Taylor I'd have it in about 2 days. Tried following up…read morewith them numerous times for 2 weeks. Never did hear back from Taylor. Very frustrating!

Excellent customer service and communications throughout the process of my repair. I installed…read moreChristmas lights for the first time on my new house and a few weeks later we were hit with a wild atmospheric river which caused a cracked shingle (of my own doing from installing light clips) to leak through my roof into my crawls space and onto my porch. Mark came by for an estimate and noticed the problem instantly and suggested a MUCH less invasive and cost effective repair to the issue. I just wanted to say thank you for the easy fix during the holiday season. Hope you, the family, and the employees have a lovely holiday!

After obtaining 4 bids for this big investment (reroofing my home), I chose Rainblock roofing…read more Rainblock Roofing is a father and son business, but it is truly a family business when you consider the team. From the straightforward bid to the communication and amazing warranties, this is the best company I could have chosen. The crew, led by Jose (joined with his family), were prompt, friendly, meticulous, and hardworking (even in the 90+ degree weather). The craftsmanship is admirable. I went onto my roof to look at my new ridgeline vent but found myself admiring the attention to detail, cleanliness, and precision of the work. It's not very often that I can say a business exceeded my expectations but Rainblock Roofing certainly did. If you need to reroof your home, you will not be disappointed. I would highly recommend Rainblock Roofing. Thank you, Rainblock Roofing, excellent job! Jennett N.

Poor communication, will say they will be there and then no show, most of the time no…read morecommunication. I had a bathroom remodel I was told it would take 3-4 weeks, almost 4 months later, I hired another contractor to complete the job. The tile is poorly set, it is not level, the grout is not flush with the tile. Tile was scratched. Some of the new fixtures are scratched. They received the tile in plenty of time, however failed to check the shipment and when it was time for install found the boxes and tile damaged, another delay. My husband had to fix the barn doors that were installed, while doing so, found several broken screws and numerous drill holes. The cross slates were glued on not nailed, they have been replaced twice by us. Didn't fix a joist in the floor, that was on the job list. Called me and demanded final payment when the job was not finished. (didn't pay completely until finished). It was excuse after excuse.

Delano Contruction Oh the things I can tell you about my…read moreexperience with these folks.. 1. They can hang a shower door crooked.. but then tell you after the fact that they did it to make it plumb to the shower instead of giving you a heads up before doing it. 2. They fixed a hole in the ceiling. And when you call them on it, they come back to fix it with your own materials. 3. First attempt to reattach molding around a closet door and they break it and call it good. Second attempt to fix they cut it short and claim that it dosen't come that long. But strangely the third attempt it came out fine. 4. I had a complaint that the the mixing valve on the shower wasn't getting hot enough, so they kindly set it to scald (Max). When asked if there was an in between, they said yes but left it at max. 5. They brought a dumpster in for the demo of the bathroom and told us if we wanted to, we could put stuff in there but not to go over the lip of it. But then told us it was saposto be for the demo only and they should have charged us for it. My problem with that was if that's the case, I must have gotten a new garbage disposal and been full of all that fast food garbage that was in there too.. 6. They also wanted to charge us work that was not done. 7. The contract stated 2-piece tub but a one piece showed up, so they had to cut a hole in the side of the house and and left the corner uncovered for a day while it rained. In short, if I hadn't have check the work at all times, I would have gotten suckered.