Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

Julie and her team are hands down the best. From the very beginning, they were incredibly…read moreresponsive, easy to approach, and made us feel completely comfortable discussing our budget and finances. There were many times we felt like we were asking "silly" questions because of all the mortgage jargon, but her team always took the time to explain everything clearly and made the process feel simple. Beyond their great communication, Julie guided us through a fast 21-day escrow that successfully closed--something we truly appreciated. This team doesn't mess around; they genuinely work in your best interest and go above and beyond to get the best outcome. Even after closing on our home, Julie continues to be just as responsive and helpful, answering our questions and proactively guiding us as we start thinking about refinancing. The Aragon Lending Team is always three steps ahead. It was such a pleasure working with this team during one of the biggest milestones of our lives. Thank you all so much!

I'm one to do my research-thoroughly-before I work with anyone. Let me say, stop searching and know…read moreyou're in amazing hands with Roya. She took a very complicating refi from the big banks and made it an easy, quick, pleasurable experience. She's been in the industry for years and you can tell from the first minute you speak with her. I think I may have gotten a bit spoiled working with Roya because of how easy she made the process. When it comes to finding the right broker you're also looking for someone you can trust. Roya is certainly on your side and will work hard to make sure you're happy.

I highly recommend eloan group for all your real state needs Roya and her team work hard to get…read morethings done correctly ,We just refinanced our house and we are more than happy Thank you so much Roya ..

Just closed on a HELOC with the best rate I found (by far). The process was super easy- I kept…read morewondering what the catch was. Justin was very responsive and easy to work with. I highly recommend this company!

Great team and very professional They are really…read moreinformative too and quick to follow up

Sissy knocked it out of the park. Being a military family we've bought homes before and this was…read moreone of the smoothest closings we've ever executed. Her flexibility, tenacity and attention to detail was exquisite to include navigating the complex VA loan process. She didn't rest until every dollar was accounted for and allocated to benefit our position as much as possible. 10/10 if we buy again we're going to be calling Sissy!

She was on top of my entire just process and worked super fast to get me approved. As a first time…read morehome buyer, Sissy explained everything to me and made sure I had all the information I needed at all times. I was never waiting on her. If anything she was waiting on me! She was truly excellent to work with.

I don't use the word "extraordinary" lightly, but David Lerman and the CalUnion Funding team earned…read moreit. I came to David with a complex transaction -- purchasing a $2.7M owner-occupied property in the Coachella Valley that required creative financing, fast execution, and a team that could handle curveballs without flinching. David delivered on every single one. What sets David apart is not just his knowledge of the mortgage industry -- it is his character. When obstacles came up (and they did), David did not just solve them, he anticipated them. He moved mountains quietly, kept me calm, and never once made me feel like the deal had challenges even when the pressure was real. His team -- Lauren, Vicky, Ryan, and the entire CalUnion crew -- matched his energy every step of the way. Professional, responsive, and genuinely invested in getting this done. I closed on a stunning 5-acre estate in the Coachella Valley that will change my family's future! That does not happen without David Lerman and this incredible team. If you are looking for a lender who is a true partner -- not just a transaction processor -- stop looking. You found him. Five stars is not enough.

I cannot thank David Lerman and Cal Union Funding enough. They didn't just process my application;…read morethey acted as a trusted advisor, helping me to understand my options and secure the best possible rate. I have had the opportunity to work with this knowledgeable team for both a home purchase and refinance. If you are like me, you are skeptical of dealing with professionals from an industry that by history has exploitative or deceptive practices. David and his team did a wonderful job to keep open communication for transparency and make a complicated process feel manageable. They were incredibly patient, answering every question I had (no matter how small) and keeping me updated at every step. Their attention to detail ensured there were no surprises or delays and they went above and beyond to assist in identifying solutions when I needed to overcome a specific challenge related to my unique income structure. Additionally, their speed and efficiency helped me to lock in a good rate during this very challenging economy and keep everything on track for a closing on a tight timeframe. I'm so grateful for their expertise and working with them a second time gave me peace of mind that I was in capable hands. David and his team always made me feel like a priority, despite my awareness of the team's busy schedule. I wouldn't hesitate to recommend this team or to work with them again!

Just closed a challenging deal where Carla was the lender and it wouldn't have happened without…read moreher. Most lenders would've either moved to an easier file and just let this one sit in underwriting hell until it got declined. She seemed to thrive when things got rough or if the buyers weren't getting he what she needed. We also ran into other challenges and she went above and beyond what a lender would do. Both buyers were out of the country when signing loan docs and she worked her magic.

What can I say..... Carla is not just a wonder woman but she rules the Marvel super hero…read moreworld!!!! She went above and beyond from day 1 to closing our loan!! She advocates for her clients, she had super power follow through and even though she was busy, she is always on top.of things!! Ours was a challenging one, as I live internationally and on a completely opposite time zone, even through the challenges and red tape, she finds a solution! She is straight forward, no nonsense and can be perceived as tough but she is a softie and truly cares for her clients!! THANK YOU CARLA!! YOU are beyond amazing!!

Juan Torres and his team are top notch and we send you all our blessings! Thank you for helping me…read moreget my wife into her dream house. Walter and Fanny Mojica

Thank you Alterra house loans!!! Juan and his loan partners…read moreare as good as it gets if you want a smooth mortgage loan process I highly recommend that you call Juan ,he has been extremely helpful by answering all of our questions and concerns thoroughly and we were able to receive final loan approval in two weeks super efficient super knowledgeable.him and his team gets the job done,And they will exceed your expectations just as he did to us. we are a client for life with Juan and his team and we will recommend him to all of our friends and family that are looking for home financing. Thank you so much for all the hard work! And keep it up! Thank you so very much

We have been banking with Logix for several years, and our past experiences have generally been…read morepositive. Unfortunately, a recent interaction at the Woodland Hills branch was deeply disappointing. In December, my husband visited the branch to deposit the second of two large checks of very similar amounts. After looking up our account, an attendant took the check away to consult with a manager (initials G.B.) without providing any explanation. When the manager came over, he did not introduce himself or explain the situation. Instead, he abruptly asked, "What's up with these checks?" His tone was condescending and inappropriate. The interaction was upsetting enough that my husband later chose to address it directly with G.B., giving him the opportunity to apologize. G.B. claimed he did not recall saying this and stated that they use "certain standard verbiage." He offered an apology only in the form of being sorry that my husband felt offended, without taking responsibility for his conduct. We strongly disagree that "what's up with these checks" is acceptable or standard language to use with customers. At a minimum, the manager should have introduced himself, explained the concern, and allowed my husband the opportunity to respond. A few days later, my husband contacted Member Services to report the incident. The representative agreed that the treatment was unacceptable. However, it has now been two months, and we have received no follow-up from the bank. We expected, at the very least, a letter of apology and some indication that the issue had been addressed. This experience has significantly diminished our confidence in the level of professionalism and customer care at this branch and with Logix.

I would like to express my sincere gratitude to Zina and Hannah for the incredible work they do…read more They are not only outstanding in their roles as customer service representatives and employees of the bank, but they are truly exceptional human beings. During one of the hardest moments I've faced, they supported me with genuine kindness, patience, and compassion. Their positive energy and the way they treat every client who walks through the door is something truly special. It goes far beyond regular customer service -- it comes from the heart. Because of them, this bank has become more than just a place I go for financial needs. It has become a family to me. I appreciate everything they do, and I am deeply grateful for the care and respect they show every single day.

I am a new customer to Logix, Tarzana branch. As never being a customer of a Credit Union, I am…read moreextremely impressed with the service and friendliness compared to many of the large banks. My dealing with Jonathan Roldan on establishing a membership and opening accounts went very smoothly. The personal service is great. At the front desk, Khristal was welcoming and very polite. I have never met the Branch Manager Nancy Nuno in person, but have communicated with her by email and she was very cordial and courteous. Being a new homeowner in Tarzana I'm happy that I decided to walk in to this branch!!

I will not recommend this logix location. I've been banking with them for over 10 years with them…read morenow. I tried to ho to this bank yesterday but I didn't like the ambiance at all and the staff were not cordial. You could tell that they are not happy with there job, especially the person in front. She's not friendly at all. I've been to different branches but this location, I will never go there again. I was planning to open a business account, changed my mind. Lost a potential customer. I'm planning to close my other accounts there too. The staff there needs a better training for customer service.