I needed a new battery for my car. I called AAA and they texted me a wait time. They were…read morerelatively timely (especially for a rural area). Michael Jones was friendly, answered any questions that I had regarding the car. Update: I paid 225.66 for battery installation. The battery was fine.

Didn't expect AJ to be so good at his job. Great communication, superb customer service. Thank you…read moreAJ.

Pacific Towing. More specifically Nate came trough within 15 minutes and unlocked are 2023 Nissan…read morePathfinder in 39 seconds (I timed it) Very professional personable and courteous Five stars for Nate and what he does at Pacific Towing!!

This company is untrustworthy and terrible to work with. If you should be in a similar situation as…read moreme and had a car accident, and have one of their trucks pull up and start hooking up your vehicle, ask them to release the car and drive away. I was in a parking lot after a vehicle accident where the police department had contacted the tow company to assist with the vehicles. I was traveling with my two children and in a rental car. I was on the phone with my insurance company as well as with the rental car company to try and figure out where I needed the car to be towed to. The driver stood next to me and a police officer while I asked him to please return it to the airport rental car location (as opposed to another rental car location that was closer) so that I could get a new rental car. He agreed, and my kids and I received an escort to the rental car location while we awaited delivery of the rental car to the location. After about an hour of waiting, I called the tow company only to find out the driver took the rental car back to the yard. At this point, I realized in the shuffle, I had no receipt, no paperwork, no contact card- just the word of the driver (his name might be Steven) as he was going to be following me over. I thought he was there to help because he was working with the police station. Come to find out that company does not " work with" neither the rental car company nor my insurance company (which of course they never told me in the parking lot.) I tried to explain my situation, as it appeared that was a misunderstanding- this is going to be a claim handled by insurance, I needed a new car and the rental car company needed the old one first. After talking to a horrible woman on the phone, I realized there was no misunderstanding, this company has no problem ripping off people in need. The only resolution Pacific Towing offered in order to release the vehicle was for me to read them my credit card card number over the phone so they could charge me $460.50, and then they would drive the vehicle 12 miles to where we were. She refused my suggestion of having the driver, bring the vehicle and showing me an invoice. I have no receipt, no paperwork whatsoever for this company, and I had to give them my credit card card from the airport in order for them to deliver the vehicle. He eventually showed up at the airport hours later so I could finally get my replacement vehicle and continue my vacation. He offered no apology, only excuses and complaints about how this is going to make the company look bad. How you look someone dead in the face and lie to them and take a vehicle hostage so that you can make money is beyond me.

We were camping and had our car vandalized in the middle of the night. We called McCaffrey's at…read more4:30 in the morning and Steve (I think that was his name) came out right away and got our car to an auto shop in town. Steve was helpful and kind ---it was incredibly comforting to see a friendly face after what happened. He only charged us for a half hour when he could have easily charged us more considering the trouble he had finding us and coming out at that hour. I wouldn't usually say this about getting my car towed but I have to say it was a pretty pleasant experience, all considered. Thanks Steve!

About two weeks ago on a trip to see my oncologist in the city, the powers that be decided I hadn't…read morehad enough bad luck lately, and I ended up on the side of 101 standing (thank God) next to my upside down SUV with no clue of what to do next. During the next two weeks I asked everyone I could for a ride to go retrieve my belongings from my vehicle & finally found someone willing to drive me. I had to take the day off work because the tow yard is closed on the weekends and is only open during bankers hours from 8-5. I called when we started out to make sure they knew we were coming & the guy said no problem although he would charge a fee for coming to unlock the gate. I figured he might want $50 and was fine with that. When I finally arrived-and only 30 minutes after they'd closed-I called and told the guy we were there. He then told me he was eating dinner and would come open the gate for $200! I was dumbfounded and explained that I couldn't afford to pay that much & the man grumbled something else and hung up. About 10 minutes later a truck pulled up next to us and a rough looking guy growled out the window that we needed to get the f*** off his property and that we were causing his cameras to go off. When we tried to explain our situation he told us to get our sh** together and get off his property again. What happened to customer service? He wasted his time and gas to show up there anyway, would it really have hurt him to unlock the gate and allow us to grab the stuff from my vehicle? I live almost 3 hours away and now will have to try to figure out how to come back down here, again. As hard as it was the first time, I am not real optimistic about it happening a second time. With all the money that tow companies charge, I doubt it would have really hurt him to have a little compassion and try to be helpful this one time. I mean he obviously won't have a hard time figuring out some other way to squeeze the next guy who comes in after having hard times. What a jerk! I hope that someone else will call a different company and not give this man anymore business he doesn't appreciate.

We are so blessed to have Redway Tire in our community. They provide exemplary service and value…read more They always take the extra step to please customers. Examples: -First visit there to have a flat fixed I notice Vern putting anti-seize on lug studs. This makes it a whole lot easier to remove lug bolts in future. -Having purchased a vehicle locally I eventually took it in to have a leak repaired. No charge since tires were purchased there (even though not by me). I left a good tip! -Noticed a slight front end vibration on a trip in motorhome. Had a very experienced tire shop inspect and found nothing. Had front tires rebalanced at a Big O shop with no change. When back home went to Redway Tire who quickly determined front tires needed replacement. Problem solved! -Redway Tire accepts discarded tires at no charge picked up by volunteer group that collects roadside litter.

I feel lucky that my tire popped when it did - right down the road from Redway Tire! I called and…read morethey said no problem we got you. They were working super hard on a busy day to get everyone back on the road. Courteous, professional, empathetic, fair prices (two new tires), and fast. We were back on the road in just a couple of hours. Another nice thing is there is a diner right next store with great ice cream!

Thank you Humboldt Towing for getting me back on the road when I was locked out of my car. Honda…read moreMus Prime will not soon forget it.(my car is an autobot) anyways thank you to the beautifull Boss lady and a special shout out to Colby! Thanks a million!

I will be using them from now on, they appreciate their customers who call and they are all very…read morenice! The business owner is very understanding and helps their customers out with what they need. Dispatchers are nice over the phone and ask a bunch of questions so that way they can meet your needs! They provide different services and the drivers are great and very nice. The owners really helped me out when I was struggling and they were very understanding about what I was going through when my car got towed in. When I needed a jumpstart on my vehicle and they were super quick and inexpensive!

Had the unfortunate event of getting a flat tire today and was in dire straits…read more They sent Brian and my man was awesome. Great attitude and took care of my car like it was his. Was fast and got it up and where it needed to go in minutes. Thank you Brian!!! LIFE SAVER!!!!!

Horrible Experience with Smith Automotive Towing and Recovery…read more If I could give zero stars, I would. Smith Automotive Towing and Recovery is by far the worst towing company I have ever dealt with. My car broke down, and after calling them, I was told a truck would arrive within 30 minutes. TWO HOURS later, I was still waiting, only to be met with a rude dispatcher who clearly couldn't care less. When the driver finally arrived, he was unfriendly and unprofessional, acting like he was doing me a favor. To make matters worse, they charged me an outrageous fee for a simple tow--way more than they originally quoted! The worst part? My car was damaged in the process, and they refused to take responsibility, blaming me instead. Do yourself a favor and stay FAR away from this company. Unreliable, overpriced, and completely unprofessional.

We had locked our keys in the car and contacted Geico for someone to come out and open the car…read more They arrived in about 5 minutes and unlocked the car in under a minute. This was premium service provided by Keith "Corpsman" McKelvey. Thanks for the help!

I called and checked in with the shop to see if they had room to do a smog test on my truck, and…read morethey said come on down and they would take care of it, and that's exactly what happened! I don't think you could get faster/better service than that! No nonsense, not expensive, and easy. Thank you!!

Great towing service, ran by a very friendly and helpful individual. If any of my friends are in…read moreneed of towing services, this is who i recommend first!

He came on a Saturday, his day off. He was a very nice…read morefellow with a great disposition. He took care of my wife's old bronco like it was his Mothers. Quality service at a great price! Call Myles Kennedy Towing and Transport!