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    Edwards Computer Service

    4.0 (1 review)

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    11 years ago

    I took my computer in for service and had the video card upgraded. The price was fair and the service was great!

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    Will's Computer Repair

    Will's Computer Repair

    (10 reviews)

    Very unprofessional. These people are never at work because the shop is NEVER open, they will not…read moreanswer the phone and they do not reply to any type of messages. You couldn't pay me to use their services again. I met a lady when I went to will's shop, who was also looking for him because she said she paid in full to get her laptop repaired, that was only supposed to take a couple of days, and it had been three months! she could not get in touch with them so she went to sheriff dept. because she thought she had gotten scammed. This business doesn't even deserve one star!

    On Monday, November 26, I dropped an iPhone 6 Plus off at Will's Computer Repair. The phone is in…read moregreat physical condition, but it won't power on. The receptionist took the phone in the back to have Will take a look. She returned and said the phone had water damage and Will would try to fix it. I paid $50 for him to start work on the phone. I asked how long it would take. I was told a couple of weeks. I explained that this was a gift for my niece for Christmas. The receptionist assured me he would be done in plenty of time for Christmas. I called a few times, but no one answered. On 12/5 @ 1:15 pm, the receptionist answered. I asked for a status on the repair. She put me on hold and upon returning, she said Will had the phone on his desk so she knew he was working on it. She said she'd call me back with an update. I've yet to receive that call. I've called several times since and no answer. On Thursday 12/13, I went to the office. No one was there and there is a sign on the door that says they'll open tomorrow morning at 10 am. Upon my return on Friday 12/14, the sign is still there and the office is closed. I called and attempted to leave a message this time. I can't...I assume the mailbox is full. I went on willscomputerrepair.com to fill out a contact us form. I completed the form and hit submit only to receive an error message. I emailed the business at the address listed on the website. The email was returned as undeliverable. Today, Monday 12/17, I visited the office again. The sign remains and the business is still closed. Again, I google the business to see if there is an update. I find a contact us now option that prompts for a text to 833-448-8311. I've texted that number. No response. I am asking for my device to be returned immediately as well as the $50 I paid for the repair. Updated with picture. Today is Tuesday, December 18. Sign has been here since at least Thursday last week. Update: office was open when I passed by today, Wednesday, December 19. I stopped and was able to retrieve my phone. So now I'm only out the $50...and, of course, all the time I've spent trying to have my personal property returned. I was offered no explanation for where they've been. I didn't ask. I shouldn't have to. Lesson learned...I'll never bring business here again and I'll share my experience with others.

    Edwards Computer Service - itservices - Updated May 2026

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