Staff at the main Cullman branch are caring, helpful and have a true heart for the customer. So,…read morewhy a three then? Y'alls customer service line and online support is absolutely terrible! I've had several conversations with them and none have ended positively. If it wasn't for Amanda at the main branch, all of my banking needs would be at my new bank but she talked me into keeping this account and safe deposit box open. For example, I called online support because I purchased a new phone and, naturally, forgot my password for an account I rarely use. She wants to know my last cash withdrawal amount to verify my identity. Seriously? That's what you're using to verify it's me? Naturally, because I haven't used the account in a month and I have gone paperless, I haven't a darn clue. Denied. I know what the balance is. Nope. Won't suffice. I have to call the main branch to speak to the people who really do understand customer service to get customer service to do what they're supposed to do. A hometown banking experience is great, but not if the technology isn't keeping up or the customer service is a bunch of snooty folks who don't grasp exactly what good customer service is. Seriously disappointed.

I've been a client of Bill burdette for many year.an I can say it's a great company. They are…read moreknowledgeable in the insurance field. An get the best quote for your needs.an all the people down there are the best.i just love them all.i would recommend them .give bill burdette a call an get a quote.

State Farm insurance is great needless to say but the people that work there make it amazing. I can…read morepick up phone and call them and ask for Mrs Jelene and she is always willing to do whatever she can to address the issue I have. Always friendly always smiling always there. This is why I Always tell people State Farm is the only insurance I will have. Love my State Farm.

If you are looking for a great insurance agent, one that is reputable, dependable and informative,…read morelook no further than Libby Mays. I have multiple policies with her (from auto, to homeowners, personal articles, and motorcycle) and she has provided me with a great rate on each policy. She provided me with information and advice on which policies would be best for me. In addition, she found discounts for multiple policies. I highly recommend Libby Mays, with State Farm. I am very happy with all of my coverage with her!

Great people to work with, always courteous, caring, knowledgeable and professional. I would…read morehighly recommend the staff, at State Farm, to anyone with insurance needs.

As a new customer, I'm so impressed! Robert was friendly and made sure he found me a policy fits my…read moreneeds perfectly. Signing up was quick and easy -- I feel confident I made the right choice!

Robert Caudle was very helpful in helping me understand and decide on the best car insurance…read morecoverage for me. Robert has also helped me in safe guarding my family with an affordable life insurance policy. Not only is Robert knowledgeable in his field of work he has always been available when I've needed help or had questions about my coverage.

Molly W loan rep was absolutely fantastic. Answered all my questions was very patient and kind. As…read moreare all of the other associates who work at TRADITIONS I've been baking here for over 15 years and have never had a bad experience. Thank you Molly for all of your help.

I have always been treated very well. Online banking is…read moresimple and always works well. I deal with 3 branches.,same great service.. I use to travel.it was important that they reimburse any fees charged on a ATMs

They saved me when I needed cash in a hard time great girls in the office so nice highly recommendread more

If you are in a jam for a loan, this is the place to go. However they start calling you the day it…read moreis due and will call you repeatedly until you make your payment. Also once you get some free credit on your account they will call you to try and renew (don't do it as it starts your loan and fees all over again!) The ladies are pretty nice though. I don't blame them- they are just doing their job.

Josh and Dawn are genuinely nice people. Josh is easy to talk to about insurance because he…read moredoesn't fluff it up or load it down with jargin. He has helped my family on multiple occasions. I would highly recommend the Jennings Agency

HUGE Shout-out to Joshua Jennings and all the Farmers Insurance agents that recently helped us with…read moreour claim. We received quick and thorough service from everyone involved. My son had an incident in another state and every agent, starting with Joshua and ending with the total claims adjuster, made the entire process very easy. The agents fought for our best interest with the dealership involved and helped ease our fears! We can't thank you enough!

Tesha and her team are the best! She always gives me the best advice for my auto and home insurance…read moreneeds and they're always so friendly.