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    Educational Therapy Assessment & Services

    5.0 (1 review)

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    5 years ago

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    Believe Athletics Gym

    Believe Athletics Gym

    3.1(12 reviews)
    0.6 mi

    My girls LOVE this gym! We have been here for almost 13 years now and my girls wouldn't go anywhere…read moreelse. The coaches are awesome and know how to push the girls in positive ways. Carlee and Tayler are like family and am thankful to have such knowledgeable coaches supporting my kids.

    Terrible management and front desk staff. We signed my kids up immediately after their trial class…read morea couple of weeks ago. The front desk had my card on file and asked if I could run it. She also went over the payment. I was told it would be the yearly fee and the monthly fee for both of my kids. I agreed. I confirmed that was all we needed to do and she said yes. My fault for not asking for a print out receipt. I am 10000% positive I went to the front desk immediately after the class because the front staff told me that if I didn't sign them up within a certain time period my kids would lose their spots in that class. So we signed them up that day. Today we go in and the manager announced, in front of the parent area, that I didn't register my kids after their trial class. "yes I did", I said as I'm walking into the office. She proceeded to tell me, now with an attitude, that I didn't. I kept telling her that I did and she kept arguing with me saying "you may have thought you came up to the desk to register but you didn't." I get what she is saying that the kids are not registered in the system, but There is a difference between saying a customer didn't do something (after the customer is positive that they did) and being extremely rude about it vs. saying the payment didn't go through or there may have been a technical error with the computer. or what this manager should have said "I'm sorry, it seems like the payment didn't go through or there may have miscommunication about registering and I'll talk with my staff to ensure it doesn't happen again." But she stuck with the, "you didn't do it" or "you may have thought you did but you didn't." This is terrible customer service practice and terrible management. I am stern but I am not a rude person at all. I do not yell or raise my voice. I was clearly frustrated and making it the only point that her tone and blaming me is unprofessional and uncalled for. I have a lot of understanding for things happening such as bad days and technical difficulties but to argue with a customer and talk down to them and blame them for something that was the fault of the staff at the front desk for not ensuring the payment went through or following through with what she said she was going to do is unprofessional and a terrible way to manage. After I decided to not continue at this gym, I asked for the owners information. The manager continued her attitude and said I can email on the "contact us" email. I went to the front to get that email and she immediately said she has no contact information of the manager. Also, with a bad attitude. I asked her to write down the owners email and she rudely pointed to the company card and said I can email on the company email and she might see it there. I have a career in customer service and no way would I ever allow the staff of my business to handle situations like that. It's funny that this happened immediately after my husband and I were watching our kids stretching and noticed the coaches not correcting their forms. They were sitting down on their tablets. What's the point of stretches and growing as a gymnast if you don't correct the forms? That's where the fundamentals start like pointing your toes for everything and it doesn't benefit the stretch if it's not done properly. This is a beginner class where all those things are important to learn. I guess this was a sign to stay away! If you have cameras in the building I suggest you listen to those and watch the videos to see how your manager was. They represent your business. It Sucks because my kids liked the first class and wanted to do gymnastics here. It was close enough where we could go and we heard some good reviews. Unfortunately I cannot support a business with bad management and staffing.

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    Believe Athletics Gym
    Believe Athletics Gym
    Believe Athletics Gym

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    Monty's Montessori

    Monty's Montessori

    3.8(29 reviews)
    1.6 mi

    Started my 1.5 year old son here a few months ago, and we've really enjoyed being part of the…read morecommunity. He's just starting to talk, but his vocabulary has expanded rapidly since we started attending. When I ask him if he had a good time at school, he will often say the names of his teachers in the middle of his happy babbling. The staff definitely follows the Montessori way of fostering independence and respecting the child. Their playground is amazing, too! Would recommend wholeheartedly.

    Our family ultimately decided to withdraw our daughter from Monty's Montessori because it was no…read morelonger the right environment for her. Over time we experienced ongoing communication issues with administration, and concerns we brought forward were often dismissed rather than addressed in a constructive way. As months went on, the interactions with administration began to feel increasingly uncomfortable. Instead of working collaboratively when concerns were raised, responses often felt defensive or confrontational. As a parent, it started to feel like bringing forward normal questions about my child's experience was met with pushback rather than support. There were also situations where things discussed privately seemed to be talked about openly in the office, and unfortunately our child overheard comments that made her uncomfortable. That was very concerning to us as parents. In addition, there were basic care concerns that added to our decision. There were days our child came home having barely had any water, and when we asked about it we were told she needed to refill it herself, even though she sometimes struggled to open her bottle. Individually these things might seem small, but over time they created a pattern that made us lose confidence in how concerns were being handled. The final straw for us was an incident involving inappropriate content being discussed among the children. At that point we felt it was necessary to remove our daughter from the school. Every family's experience may be different, and we genuinely hope the school improves in how concerns from parents are handled because the children deserve a supportive and respectful environment.

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    Monty's Montessori
    Monty's Montessori - Large campus with easy access to the 10 freeway.

    Large campus with easy access to the 10 freeway.

    Monty's Montessori - Dr. Lisa founder of Monty's Montessori Academy of Calimesa .

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    Dr. Lisa founder of Monty's Montessori Academy of Calimesa .

    Mesa Grande Academy Children's Center

    Mesa Grande Academy Children's Center

    5.0(2 reviews)
    0.4 mi

    I love this Children's Center. The staff truly cares. My daughter attended this academy for about…read moretwo years, and it was wonderful to hear her talk about her love for God and to hear her sing worship songs. The teachers are intentional and thoughtful about what they teach. It is the perfect mix of academics, fine motor skills, and manners. My daughter learned a lot, and I felt like I got to be part of her thriving here. Teacher Marissa, Teacher Brooke, and Director Gloria made a huge impact on our daughter and set the bar very high. I wish she could have stayed there through high school. These educators have hearts of gold. As a first time mom I always wanted to know how her day was going, and they kept me informed so I felt right there with her. I received photos every day and used them as talking points to hear my daughter's perspective on her day. She is now in kindergarten and thriving because this academy invested in her. This was not just a school. It was a community. I recommend Mesa Grande Children's Center to anyone who wants a loving environment, strong structure, and hands on learning for their little ones.

    I can't express how wonderful this school was for my 5 year old daughter, the teachers dedicate so…read moremuch time to the children , even when you get to see pictures throughout the day of your child Cooking and learning new activities also science experiments . It was such a great experience to watch my daughter grow , she can't wait to start Academy. Keep up the great work, teachers and staff.

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    Mesa Grande Academy Children's Center
    Mesa Grande Academy Children's Center
    Mesa Grande Academy Children's Center

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    Inland Preschool - Trike-a-Thon day at Inland Preschool.  They had to decorate their bikes to represent a Zoophonics letter.

    Inland Preschool

    4.7(3 reviews)
    0.4 mi

    I've waited all year to review this school, wanted to make sure I had the full experience before I…read moreassigned my stars. I wish I could give it 4.5, as it's almost perfect. Pros: The teachers. The building, the toys all of the great educational resources. Everything is in great condition and very clean (and you would know, as you clean them yourself!). The moms and the other children you meet. Creative and unique experiences for your children to learn and grow through. They are always having special days and they change the classrooms around throughout the year when focusing on different lessons. They bring new items in and take old ones out so there is always something new for your little one to play with and learn from. I always felt my daughter was safe here, and in good hands - which is priceless. And on that topic, the price is very reasonable! Cons: Their motto is "Learning though Play" and they mean it 100%. So much so, that I'm afraid my daughter played too much and didn't learn enough to prepare her for kindergarten. I do wish they had more instructional time, especially towards the end of the year when most of the children in her class were 5 and capable of sitting still for longer sessions of rug time. Also, the co-op experience is really best suited for stay at home moms. As a working mom, it was difficult to take off two days a month to teach or accompany my daughter on a field trip. But, I knew this going in. Just make sure you really understand the commitment you are signing up for, and prepare to be flexible. In the end, all the extra time and effort is worth it.

    The best preschool around! The teachers and staff love the kids and it shows. The parent…read moreparticipation allows the parents to be involved hands on with what the kids are doing. I couldn't ask for a better school to send my boys.

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    Inland Preschool - Field trip at the Oak Glen Conservatory

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    Field trip at the Oak Glen Conservatory

    Educational Therapy Assessment & Services - educationservices - Updated May 2026

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