HIGHLY recommend! The owner Chris is such a great guy to work with! He is honest and fairly priced…read more He will give you recommendations and his honest opinion to help you out! Amazing service!

HONESTY, INTEGRITY. I had been told that I needed an a/c compressor replaced. I took to Sylvester's…read moreand told them what I had been told. Chris took a look and all that was wrong was a clogged drain. 15minutes and done!

I had a great experience with Mazda. Everyone was very nice and helpful. Nick was amazing to work…read morewith, he made the process easy and smooth.

I'm writing this after multiple negative experiences that have led me to find a new Mazda…read moredealership. My issues began when a technician forgot to reinstall the under-car shield after an oil change, forcing me to return and miss an appointment I had right after my oil change. The service manager, Alex, offered a free oil change for the trouble after I asked to speak with him, but when I returned for my next visit, they did not honor it. During that same visit, my car was with them for over 5 hours just for them to tell me a thermostat I needed for a check engine light was backordered for months, which didn't fix the problem and left me wondering what took them 5 hours. To make matters worse, I sat in the waiting area for an hour watching what I thought was my car parked outside before anyone told me it was ready, further adding to my frustration once I realized it was my car. After being told for almost three months the part was still unavailable, I called another local Mazda dealer who had the part in stock and fixed it the next day under warranty. Between the poor communication and the lack of follow-through, I cannot recommend this service department. While my primary issues are with Service, my experience with Sales (specifically Nick) was equally disappointing. After expressing interest in a vehicle, I received no follow-up, further cementing my decision to move on from this location. I do want to highlight that Jaz and Corey have consistently been professional, friendly, and efficient. They are clearly assets to the team, and I appreciated their help despite the systemic issues within the department.

I arrived at the Brunswick location for a scheduled drop-off of my car for an alignment and check…read moreof the a/c. I spelled my first and last name when asked. I was then told I needed to provide my address which I declined, politely. The manager got angry and said it's required for "legalities", to which I replied, "no. It's not". He then leaned in, shoved my keys at me and yelled, "THEN I'M NOT WORKING ON YOUR CAR!". He got absolutely unhinged at being told no. I told him it was creepy. NEVER will I return and I will be sure to steer others far away from Parma Tire.

Took my car to Firestone for maintenance. They said I needed new tire pressure monitors in couple…read moretires. So had them replaced. The dash light came on for the monitors after they replaced them. So I returned to have them correct it. Dash light still stayed on. Wasn't going back a 3rd time so tried Parma Tire in Brunswick instead. Glad I did. The guys were very nice and fixed the problem for about $25. They could have charged me a lot more and to be honest I wouldn't even know if I was getting ripped. So they earned my respect. On top of that, the guy took the time to actually show me, with the actual parts, what was wrong and how they fixed it so I could better understand the situation. I will be back.

I was referred to Skettle automotive to repair the VATS in my early 2000 Chev. that makes the…read morevehicle useless. Unbeknownst to me, there is a critical issue that often occurs around these years that can be remedied by a series of resistors instead of a pricey replacement of the ignition. They were able to take my car in immediately and it was done in a matter of an afternoon. The price was fair and service lightning fast. I would certainly deal with them again!

I lam so grateful for my neighborhood mechanic. Brian and Mark are honest and do good work. This is…read morethe kind of place you can confidently send Grandma to for automotive repair. I have and they squeezed grandma in on a moments notice and she was thrilled with the service. They care about their customers and go out of their way. I drive older cars and really appreciate how they help me maintain them, keep me alerted to what's down the road in terms of maintenance, etc. I drive long distances with high mileage, 10 year old vehicles and I know my cars are ready for the road.

Mark is the man. No other words needed. Well never mind I guess I have to have 85 characters to…read moresubmit a review. Best shop in the city.

These guys are absolutely amazing and honest. There was a clunking sound coming from my car, and I…read morewasn't sure if it was my tie rod, sway bar, or axle. The owner did a proper diagnostic, found exactly what was wrong, and didn't charge me, even though many shops would have. I'm genuinely grateful for these men.

Honest, Reliable, Dependable. Treats you like family and they do excellent work. My entire family…read moretake their cars here and we all live on the east side of Cleveland! I would recommend this shop to anyone who wants good auto work they can depend on! Tonya P. Cleveland, OH

They ruined my car.then instead of fixing it they put on more parts that I didn't need.i took them…read moreto court for the cost of the manifold and converter.they owe me 13 hundred bucks.

I thought I posted a review several months ago but it must have been lost due to "operator fault."…read moreOver the past ten years or so I have had Kevin, Jacob and the staff work on Camrys (3), Subarus (2), an Accord and a BMW. Possibly others, too, but I don't remember. I have always received an appointment when I needed it, friendly, no jargon explanations and advice, as well as what I have come to view as fair prices. On several occasions I received repairs that I think other shops would have instead replaced parts unneccesarily...ever had THAT happen? Thank you, SuperLube Westlake.

The absolute best car repair place! Honest; reasonably priced; customer oriented; polite;…read moreaccommodating. My tire was losing air; decided something was wrong and the plug placed to fill hole from a nail was not working. Called them at 10am; explained I couldn't be there until 5pm. Left work at 4:15. Called them @ 5:02 from 2mi. away, and explained that I was willing to reschedule because I was already late. The reply, "Come on over. It's already after 5; we'll have time to check it out, at least!" Huge sigh of relief from me! Corroded seal and cost less than 15.00. YAY! This is not only my experience. Whenever I'm there, I witness the courtesy and professionalism extended to other customers. I have no need to visit any other auto repair

Visited All Star Muffler just last week ... they were able to squeeze me in the afternoon after I…read morespoke to them after 2pm... the service manager Dave was very friendly polite and upfront with what was wrong and how they proposed to repair my exhaust system by actually showing me the problems while the car was up on the lift... something none of the other 3 shops did... instead of saying that the whole exhaust system was rotted out and needed replacing from the exhaust header back for $3k+... he replaced a down tube to the original Catalytic Converter and another connector to the rear convertor with 2 hangars for $248.. all with a 2 year warranty... Highly Recommended 5 stars!!!

Although my last visit to them was awhile ago it was a great relief that I didn't need a whole new…read moreexhaust. They just needed a flex pipe and a rusting pipe clamp that was causing the loud rumble. He showed me what was needed while car was up on lift. I was greatly relieved as the cost didn't break the bank and the wait was worth it. A+ in my book.