Ivan offers great service, options, and quality. Looking for a suit or tuxedo, this is the place to…read morego.

The attention and customer service here is outstanding. They tell you how it is and I appreciate…read morethat. They do have some off the rack stuff but they specialize more on custom items. Will definitely be going back!

My experience with Massimo Roma's alterations for my wedding tuxedo was deeply disappointing…read more Despite paying a premium for proximity, the service fell short. Initially promised in under three weeks, the alterations dragged on for over a month. Shockingly, the seemingly simple task of shortening the jacket sleeves proved insurmountable for them, despite multiple attempts. Paolo, the staff member assisting me, appeared indifferent to the errors and offered no viable solutions. During one visit, a staff member, dismissive of my concerns, insisted the alterations had been completed correctly, despite clear evidence to the contrary- he even said my brand new shirt must have uneven sleeves. Communication was abysmal, with no clear pickup dates provided. It was only after numerous reminders that I managed to set a deadline. For such a crucial occasion, the lack of attention to detail and customer service was utterly unacceptable. I cannot in good faith recommend this business, especially to fellow members of the military, law enforcement, or the local community, given their inability to handle even the simplest alterations with competence and professionalism. As you read the response from the vendor below, he does not apologize for the rude behavior nor does he address the mistake in the sleeve shortening they made 3x. After the first week he said almost two weeks to fix, I returned and the issue persisted, and then two more weeks to fix the mistake. This is sleeve shortening. A proper tailor would not take two weeks to make that alteration. Additionally, for a grooms tuxedo, I would think that would constitute faster/better service as it would be used for our upcoming nuptials. I stand by my one star rating for all those who read this. My criticism isn't personal, it is based on facts that the business is aware of and no customer would stand for if they received bad service as I have noted.

I just called for a same day alteration, what they are listed at, and they said no. Several days…read more That's fine but don't advertise as same day. Change your listing.

This review is mainly to ensure that this kind of scam and terrible experience does not happen to…read moreothers in the community. In October 2025, I decided to trust a local shop -Marce Atelier- here in Coral Gables that offered to replicate, in a different color, an impeccable jacket he absolutely loves. The tailor, Marce and his son assured him they could make an identical copy in black. On December 31st, they delivered the first disaster. These individuals clearly had no idea what they were doing--a piece full of defects that was completely unwearable. I personally accompanied him back to the shop, where the son attended us. He took new measurements while a dove walked around us and once again promised it would be ready in a week. Time passed, and only after being pressured did they admit they couldn't fix the original. They claimed they had made a new one using "wonderful fabric" they had purchased again. I am fashion lover and high-quality craftsmanship, and honestly, when I saw this atrocity, I was speechless. The fabric looked old, cheap, stained, and marked, and the construction was something you would expect from a beginner in a sewing class--a complete insult to good taste and basic intelligence. These two individuals are only capable of doing basic hemming or low-quality work, not handling important garments. Of course, they do not have the money to issue a refund, and my husband is absolutely horrified by what they delivered. Here are the photos of what they made--no further words needed. All this for $2500 ripoff

What a fantastic clothing designer. From alterations to fully customized bespoke suits, shirts, and…read moreswimwear, this original Miami shop is just incredible. I've had my clothes altered here many times & commissioned a few bespoke dress shirts for work. They came out better than I could have imagined. If you're thinking of having custom work done for your clothes - this is the place to go.

I got into a bind because I messed up on the wedding day. Visited several places and must of them…read moresaid 14 days to get a tux. Called the Tux Shop made an appointment and my tux will be ready in three days. THAT IS CALLED SERVICE!!! Highly recommend this place for your rentals!!!

This tux shop has a beautiful selection of tuxedos to cater to all styles. I used this shop for…read moretwo separate high school proms. Fast forward 7 years later and his fiancé wanted to get his wedding tuxedos from this shop because she saw his prom pics and loved both outfits!

Amazing experience from start to finish! We got both my fiance's suit and my dad's suit here, and…read moreeverything turned out perfect. The prices were very reasonable for the quality, and the whole process felt easy and stress free. Karla helped us throughout the entire process and was an absolute delight, so patient, knowledgeable, and genuinely caring. She made sure everything fit just right and that we felt confident with our choices. Highly recommend if you're looking for great service and quality suits!

Amazing service (Manny) I am not easy to fit and they found…read moresome great options for me and had them tailored while I waited . Perfect and at very reasonable prices . I will be taking my son there for his HS graduation suit .

Well laid out store, high quality clothes and amazing service. Felt how immediately! Staff was…read morefunny and caring at the same time. Never felt pushed, but offered great ideas to consider. Felt the old school service -- wish this store was in Denver, or better yet Fort Collins. Can't wait to go back... I will definitely order from this store online just to give them more business. Highly recommend

They made me the two best shirts I own. A little pricey, but you get what you for, no doubt.read more

Great experience and very affordable prices! They were super accommodating especially that when I…read morerented my daughter's dress for her Quinces, the pandemic hit and I had no choice but to cancel the event a couple of times and I was worried I would be charged extra for all the time I kept the dresses. Or that my deposit wouldn't be returned. I rented the dresses in February 2020 and just returned them in July 2021 and it was a very simple return and no hassle plus to my surprise I got my $220 cash deposit returned. The girl who took care of me when I first went to rent the dresses was Candace. She was super kind and extremely helpful. A huge contrast to BELLA QUINCES where I first went and basically got ignored by the lady in charge and their prices are ridiculous! I basically rented two gorgeous dresses at Zayas less than what one dress would've cost me to rent at Bella Quinces and most likely I would've had to return it in a week! Unlike Zaya's, the dress is yours for as long as you need. Obviously in my case it took way longer due to the shutdown and worries about Covid-19. But overall it was a wonderful experience! I would highly recommend this place for your next special event dress rental!!!!

To start this off, this is honestly my first review that I am putting 1 star. This company is…read morehonestly such a huge disappointment as we really wanted to support a small business and especially a business with people with our roots. The rental suit was for my boyfriend's brother's wedding. As this being a very special day, while putting on the cuffs on the day of wedding, it literally just broke in two pieces! The owner even admitted the day when my boyfriend tried on the suit that the cuffs come from China and they break easily. Today, I was returning the suit and advised the owner I will be there 10-15 mins before closing since there's a lot of traffic in Hialeah. He agreed to stay until I came. When I arrived at 4:45 pm, he locked up the whole store knowing that I communicated with him before hand. If it wasn't for my brother in law getting the suits there as a package, we would have never rented from here. Also, the parking situation is limited and very dangerous. You have to back up into traffic to get out. Very unprofessional and not very good at communicating at all. Please avoid this place and save yourself this headache of a place. Para comenzar, esta es honestamente mi primera revisión que le doy 1 estrella. Honestamente, esta empresa es una gran decepción, ya que realmente queríamos apoyar una pequeña empresa y especialmente una empresa con personas con nuestras raíces. El traje de alquiler era para la boda del hermano de mi novio. Como este es un día muy especial, mientras se ponía los puños el día de la boda, ¡literalmente se rompió en dos pedazos! El propietario incluso admitió el día que mi novio se probó el traje que los puños vienen de China y se rompen fácilmente. Hoy estaba devolviendo el traje y le avisé al propietario que estaría allí 10-15 minutos antes del cierre, ya que hay mucho tráfico en Hialeah. Aceptó quedarse hasta que yo llegara. Cuando llegué a las 4:45 pm, cerró toda la tienda sabiendo que me comuniqué con él de antemano. Si no fuera porque mi cuñado trajo los trajes allí como un paquete, nunca hubiéramos alquilado desde aquí. Además, la situación de estacionamiento es limitada y muy peligrosa. Tienes que retroceder en el tráfico para salir. Muy poco profesional y no muy bueno para comunicarse. Evite este lugar y ahórrese este dolor de cabeza de un lugar.

I was in search of a good quality guayabera and asked a Cuban friend from Miami to refer me to a…read moreplace where I can get great quality apparel. He referred me to Ramon Puig and added that their guayaberas are a little pricey but worth it. I checked Yelp and found a number of disparaging reviews and grew hesitant but chose to heed my friend's seal of approval and I'm glad I did. We were instantly greeted by Marta who was extremely helpful. With an up and down glance, Marta sized me up, asked my color preference and sleeve style then went off and returned with a beautiful shirt. Marta reminded me of an old school tailor (for those of you who has ever been to one) who pulled, straightened, and adjusted all while smiling, talking, and complimenting. She was so chipper that I even purchased a second shirt. The feel of the material was also very sharp, The cut was precise. I would drive that 1.5 hours again to get the same quality merchandise and service.

if I could give 0 stars I would. Horrible customer service. They sold my son something that did…read morenot fit. He felt pressured and bought the guayabera (bad choice on his part but kids ‍). Went back, understanding their no refund policy. wanted to exchange for another shirt that cost less and told them to keep the difference. The lady who from the get go was aggressive got loud and rude. As I wanted to walk around the store she kept telling me I wouldn't find what I wanted, never bothering to ask what I wanted. I have never experienced such poor service and such a rude sales rep. i am not someone who reviews often unless service is great but seriously feel this is a BUYWR BEWARE establishment. if they had been flexible they would have earned a client for life... instead what they made was someone that will share with everyone how horrible a shop this is.