I always have an excellent experience in this group of caring office personal, Maxine, Kim,Sherece…read moreand Marlene , they handle all aspects in a friendly way as if you are family.​

Dr Solomon and Beth, the Advanced Practice Nurse are wonderful, brilliant and caring professionals…read more They took care of both of my parents through their geriatric years and right to the end when they needed hospice. I am grateful they were there, available and compassionate until they died. The office staff was always helpful too. Janice Haddad

All the doctors are great but the lack of organization in this office is ridiculous…read more Had a 12:15 appointment for a flu shot, no one thought to mention they switched offices. I called them, they sent a message to confirm the appointment and a phone call. Three opportunities to mention the move. Got to the right office and didn't leave until 1:40. So an hour and a half for a flu shot that took at most 5 minutes. Do you need to space out the appointments? Hire more doctors? Take on less patients? I don't know about other people but after over 2 years with appointments like these I'm ready to start looking for a new office. Adding insult to injury, having waited so long at the doctor's office my guy has missed his nap window. So thanks for wasting my time, robbing me of any down time to get anything done and having a cranky toddler for the rest of the day.

Let me first say I'm giving 3 stars bc the doctors/providers are great! They're kind, nurturing,…read moreand will educate you as much as they can with any concern. The front desk I barely have to speak to so I can't say much. The MAs I only really had one assist me every time we went and she was super friendly. My son usually goes to the florham park office, but we had to resort to west orange once or twice. Now my issue is I called numerous times and asked about my son vaccination record (he was only 2.5 months old) so there was only 3 things on this record. Unfortunately the office is too far for me (40 mins) my son got an ear infection and I had to make an appt close to home. Now after his first appt I was told he needed his immunization records in order to be seen again by the new office near home. When I called florham park to retrieve these I was told "30 days you can pick it up" WHAT?!!!! I wasn't asking for medical records and I was going back and forth numerous times and different days... I gave up, bc as a new mom I'm exhausted and didn't have it in me to argue. ( I also emailed the office as suggested and at this point I wanted all records bc I was done with this facility and lack of common sense) So fast forward to two weeks later, I had to last min get my son in to do a quick covid test ( as I couldn't be seen near home bc I still wasn't able to retrieve his records). Once I got in I made sure to get his immunization rec., and once our appt was done I was told 24 hours for results to be in. I waited over 24 hours and finally called...the lady at the front desk told me their backed up on test.... Which made no sense but okay so she said to call in a day, well I gave them two days now at this point it's 5 days LATER I spoke to someone at 9am and they told me an on call doctor will call with my 2.5 month old sons results ( as covid result aren't important I guess) and guess what?.... NO CALL! So, aggravated as I was I called again and left a voicemail and I'm sure you can guess it again.... NO CALL BACK.... EVER! Now it's a week and a few days later I called, the front desk answered and literally gave me his results... it was THAT SIMPLE. Now I get an email 3 weeks later about medical records saying "it'll be ready in two weeks" well now it's over the legal 30 day period and clearly over the two weeks I was promised. My son is now 4 months what is so hard about printing or sending a few notes on his visits when he hasn't even been here more than 4/5 visits??? All this did was put me back on being able to treat my son as needed medically, very unprofessional as a medical office for children. Not sure what the excuse is holding medical records for longer than necessary I would never make my patients wait the 30 day period. That is totally absurd and so rude! I do work in medical and manage a super busy office so the way this office is handling specific/simple task is mind boggling. I will be calling back and giving a piece of my mind as they totally violated my rights to medical records and as the state of NJ it's a 30 day wait period.. which they're aware, but clearly can't manage that time correctly. This office seems very slow paced every time I've been here so I'm not sure what the issue is with helping patients out with simple things as this.

I have been a patient at this practice for approximately 15 years. All three doctors are caring,…read moreprofessional, take the time to listen and will never rush you. The office staff is just as amazing - kind, efficient, and always returns calls. Absolutely top notch!

I obtained a physical from this office six months ago. The doctor that I saw was attentive and…read morelistened during the physical. I do have several problems with the practice, for one the front office staff had no idea what was going on. I needed to return to leave another urine specimen, I was told when I called that I could come at any time and didn't need an appointment, when I got there nobody knew what to do with me nobody knew how to help me nobody knew who told me I could coming anytime. It was complete chaos. Fast forward, six months have passed and I just received a bill from Robert Wood Johnson billing department. When I call the billing department my first question was why I'm being billed for services that happened six months ago. The woman on the phone told me that they're just billing for visits I'm six months ago now. I also asked why I was receiving a bill I had insurance, the woman explained to me that none of that insurance information had be forwarded to them. I told her how is that possible I was seeing by the Robert Wood Johnson MD, Why would my information not be forwarded for Robert Wood Johnson billing department. I myself and a healthcare professional and I'm very frustrated by everyone's complacency with mediocrity in the workplace. All other aspects of business require people to be accountable, I understand people make mistakes however, this is not the first time that I've been sent a bill because someone didn't sell the proper insurance information. I would rather you're be a system where I can bill my own insurance company, it's very clear that everyone else doesn't know how to write a proper number or send the correct information to get the job done. I know I'm not the only person that has to then call the insurance company or call the billing department which wastes 20 minutes to an hour of my time. Lastly no one ever did call me and tell me what the results of my urinalysis was, I had to call to obtain the information. I was leaving for vacation was given a prescription, I did not want to take the prescription unless it was certain that I had problem with my urine. I am aware that usually you are not notified unless there is a problem with your urine however with the excessive use of antibiotics I would prefer to have a phone call so I did not have to take the antibiotics.

Dr. Marc and his associates have been my primary care doctors for decades. Dr. Marc is personable,…read moreprofessional and very caring towards my well being. I in the event of an illness I am always given a prompt appointment. I trust him with my life and am so grateful for his and his associates expertise.

I have been coming to this establishment for quite a few years. Many changes have been made but…read morealways for the best. Dr. Bondili and her staff are WONDERFUL ! You're given the upmost care from everyone there. If you're unfortunate to get ill this is the place to go. So much compassion is given to you . I highly recommend this doctor's office 100 per cent. You won't be sorry

I was referred by my Primary Care Doctor to Dr. Schackman. He is an excellent Board Certified…read moreCardiologist; he gave his full attention to my medical history, questions and concerns. His demeanor is pleasant and kind. Everything for a Cardiac Stress Test is done in the 1 location. Dr. S. also provided the medical clearance needed before I had surgery for BC.

One Aspect of Many that's Refreshing is that you don't go thru that waste of time as a new patient…read morein way of an intake by staff that often not accurate that the Dr doesn't especially look at anyway..It's all get directly to the heart of the matter...Blood Work is done right there..RWJ Affiliated .. ...One Word...Go!

Dr khan is a great doctor. She listens to her patients…read morevery well and is detail oriented through her service. The office is very clean and the staff is very responsive. I am always able to get an appointment when needed. Very caring over all.

My Dr, Dr. Britni Minifra is more than Outstanding! She's extremely smart, caring, and thorough. I…read morehighly recommend Dr. Manifra, she's the best. BUT BUT BUT, Dr. Minifra is on an extended maternity leave, and left her patients care to her assistant, Denise Hernandez A.P.R.N. On December 18th, I made a video appointment with Denise, during this call everything went well; as usual. I was told by Denise as we ended the call, to follow up in 2 weeks. TWO WEEKS LATER...... I go to MyChart to schedule a follow-up with Denise, and I can't schedule an appointment, there are NO PROVIDERS LISTED!! Also, there was no way to send a message!! I call the office next, and I'm transferred to someone who tells me "You've been discharged from this practice!! SHOCKED!! ME?? WHY?? All that was explained to me was that "They are short staffed". Next, I was told that they would provide 1 month of medication while I find another provider. Now, for most people this might be ok, but for me, I'm on Controled Substance meds, and finding another provider is More than Difficult, and I explained them of this; THEY DID NOT CARE!! Being a patient with 3 chronic conditions in need of continuous medications, this type of behavior should be ILLEGAL!! Doctors take an oath, to "DO NO HARM", these Doctors Harmed Me Terribly!! STAY AWAY FROM THIS PRACTICE AT ALL COSTS!!

This is a complaint about the office staff and who ever the covering physician was today, August…read more13, 2021. At 630 this morning, I realized I had forgotten to pack my thyroid medicine to take with me on vacation to Boston. I called and left a message requesting a prescription be called in for 5 tablets. I gave all of my personal info, and provided the location and phone number of the local CVS, which was in Salem, where we'd be spending the day, as well as my own phone number. I did not receive any call back confirming that the message was received, etc. So I called again, at about 9:35. I was told the prescription had been "called in". Ok, great. We did some sightseeing at I went to the CVS at 11:30 assuming the prescription would be ready or nearly ready. I was told it was never received. Called the Dr office again. I was told that the Dr on duty never looked at it because he was busy with patients. Ok, but I'm a patient also, and I had iniated this request in the early morning, so could they please ask him to do it between patients she said she would ask him to do that. I returned at 1:30... STILL NOTHING. I called the Dr office and was told the same story. We went to lunch. I called the pharmacy at 330. THE PRESCRIPTION WAS A) NOT CALLED IN TO THAT LOCATION, BUT TO ANOTHER ONE IN SALEM; B) THE DR PRESCRIBED *A*FULL*30 DAY* SUPPLY* which I did not ask for, and the prescription coverage denied it because I'm not due for a FULL refill until October. NO KIDDING. BUT I ONLY ASKED FOR F I V E TABLETS. I called the Dr office A G A I N, told them what they did which was WRONG, and they proceeded to pit me.in hold then hand me off to someone who expected me to start from the beginning to explain it to her. NO THANKS. I called the CVS back, worked with the pharmacy to only fill it for 5 tablets, for which I had to pay out of pocket since the INEPT DR OFFICE called in the WRONG QUANTITY so the pharmacy could not run it through my prescription coverage for less than 30 day supply. I. AM. LIVID. I've NEVER dealt with such ineptitude in my life.