Excellent service. Laundry smelt lovely and ironing was perfect even silk! Staff friendly and…read morehelpful

From the owner: Complete laundry and ironing service with home collection and deliveryread more

My husband put in an expensive velvet dress to the Straiton Edinburgh branch. On checking the dress…read morethe woman pointed out some stains and that the hem was down. My husband agreed these and paid for a dry clean and for the hem to be put up. On getting the dress back there was a clear iron mark on the back of it. On returning it was denied that an iron had been anywhere near the dress. Latterly one of the ladies in the shop admitted that a trainee had worked on the dress but had been closely supervised. The impression my husband got was that they couldn't do anything to help and frankly they couldn't have cared less. Asked that we wait for the woman who took the dress in to be back at work. Given the intransigence experienced, there was no point to that. People in these jobs should care about people having a great service, they don't. Avoid this firm if you can. We certainly won't be back. Disgraceful service.

I dropped off 4 days worth of clothes to be washed and told them I needed them the next morning as…read moreI was flying out. When I showed up the next morning they had just started them in the wash. I nearly missed my flight waiting for them and took my clothes away damp when I had to leave. The people working were indifferent at best. I'm n top of that it cost 30 pounds! If your from out of town STAY AWAY!! You wii be over charged and you will be greatly disappointed.

I thought that since there were so many positive opinions, it was a really good tailor…read more Unfortunately, it is not as good as you write. The service is nice, warmly welcomes customers at the entrance, but the tailoring service is a disaster. The client's requests are not taken into account and the end result is different than what you thought it would be.

This is the sort of place that every young person moving out of home need to know about. It's…read moreamazing. They advertise themselves as doing 'bespoke tailoring' and it's not wrong. Any tailoring pretty much!! I came in here in a mad panic one afternoon after realising I had split a seam in my mums Karen Millen dress........sh*t. They could see I was in distress and were so lovely and comforting, and had the dress fixed within the day! I couldn't ask for any better. They also custom make curtains too, which is really useful for Edinburgh. The windows in some of Edinburgh's Newtown are ridiculously big, so they make all the curtains there for you! They have a really good dry cleaning service too. They are Master Tailors!

Great service ! We needed to do laundry in the middle of a two week trip in the UK. They were…read moreextremely friendly and knowledgeable on how to care for our clothes. They were able to do our clothes the same day with their super fast service. Would definitely recommend if you needed to do laundry

From the owner: Dry cleaning, Wedding Dresses, Highland Wear, Curtain Cleaning, Duvets and Pillows, Service Washes,…read moreShirt Laundering, Ironing

Super service from the new owners. They have a fabulous new system where laundry is calculated by…read moreweight, thereby eliminating any surprises or unfair charges. What a pleasant surprise to collect my service wash and find it was, not only laundered but dried, folded, and packaged wonderfully. The young man (Kas) is a local lad whose family are stalwarts of the community. He is articulate, polite, and professional, a real credit to the business

Amazing laundry. I have used for years and although the service was good the place was getting…read moretired. Been in today and met new owners. Fantastic service and they are making huge changes with big investments. Can not recommend enough

Arrived from Los Angeles for a holiday and my coat zipper broke right when I landed in Edinburgh…read more Was freezing for a while and came here to see if they could fix it. Had it all sorted within an hour. Great service and incredibly friendly. Definitely come here for any alterations and cleaning you need done.

Stopped in quickly for a simple alteration and was greeted with a smile and a quick fix to my small…read moreproblem. Thank you so much. You made my day and saved my trip!!! Nick from New Jersey.

Amazing...I had my wedding dress made for me but it was a disaster. Went to Tailors and they…read moresorted it out within a matter of days and saved my wedding. I cannot say thank you enough for the owner of the shop who helped me...she was very honest and could spot the mistakes in the dress straight away.

OMGOODNESS I have just been verbally abused, screamed at with finger in my face and ejected from…read morethe shop. I took in a silk jacket I had just purchased to have sleeves shortened. The old lady also said a button needed moving and shoulders adjusted. When I picked jacket up I was horrified to see a mark on front, one sleeve lying at an angle, puckering and large stitching. When I pointed all of this out she was pulling at sleeve denying there was a fault and accused me of: changing my mind about jacket and just wanted money, said I was unhappy with myself and wanted money, body shamed me (size 12/14), picking on an old lady. I pointed out she was the one screaming, not me and suggested she review her cctv to examine her behaviour. There were more insults and terrible behaviour from her but not enough space to list. I am taking her to Small Claims Court for the £595 jacket she has ruined.

fantastic - altered hubbie's hugo boss suit to perfection after some other butcher just about…read moreruined it; altered my wedding dress and actualy showed me and my mum how to tie it, (and took the time to tie it properly and make sure the back was smooth - unlike the shop I actually bought it from) and have also altered several skirts for me. They are my alteration place of choice and I think they are fabby! I've not used their dressmaking and suit making service, but it seems to be pretty reasonable as well

Pan pan yelp review…read more Wow. Your repairs are splendid! Those moths getting my cashmere blue scarf and my Cathy Kinman sweater. Well the sweater that was manufacture's workmanship. Fabby. See you again!