I have sent several arrangements from the Edible Arrangements location in West Roxbury, for family and friends, for birthdays, Valentine's Day, Christmas, and during bereavement. I have ordered the indulgence platter, which is an excellent gift to send because it includes a wonderful variety of chocolate-dipped and non-chocolate-dipped fruit, including strawberries, pineapple, apples, and grapes. All orders were placed for same-day delivery, and everyone received them on time. Thank you for putting a smile on the faces of my family and friends with your professional team and delivery staff! 5 out of 5 rating, with 5 being the highest rating. JOB WELL DONE! read more

It's my daughter's birthday the driver is lost and refuses to speak to me for directions I call the store and no none answers just immediately puts me on hold smh ruined her day read more

I'm glad I got to send my friend Get Well wishes. I'm sorry I used Edible Arrangements to place my order. I still have not received an email that I placed an order from the Quincy store. I had to call them to check on my order and then call back to see if the order was ready for pick up. . Such disappointing customer service! read more

7/3/21 My daughter had an E. A. Flower Basket Saturday. The fruit was a bit frozen, so with thaw the fruit did not hold up well. 7/5/21 My daughter had an E. A. Cheesecake and Chocolate Dipped Strawberries delivered today. Lovely. Happy Eats read more

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Hi! The service and quality at this store is exceptional!! As a festive person myself, I look forward to seeing the beautiful decorations every holiday season not to mention the quality of arrangements weather I order ahead or need to stop in on a whim! This store always comes through for me! Fabulous staff, so professional and friendly! Thank you, edible arrangements! The staff here ROCKS! HIGHLY RECOMMEND THIS STORE! read more

I placed an order online and quickly realized there was a mistake on the message after I placed it. I called the store and spoke with Shawna- the manager. She said the order did not come through yet and that she would call me when it did. She never called me. 2 hours later I called back and spoke with Shawna and she said she will fix the error on the card for me. Later in the day, my sister Facetimed me that she got her birthday delivery and I was so shocked and taken back that the delivery was not at all what I ordered. I ordered 12 chocolate covered strawberries with drizzle and she received 4 chocolate covered strawberries, 4 bananas, and 4 apples. Not even close to what I ordered. I was even more mortified to find out that the error on the card was still there! Do not order from this place! Yes, they did send out the strawberries after I called but if you want to save yourself the headache and embarrassment don't order from them. Note-edit: yes Irina did refund me my delivery fee. But when I spoke with her about my issues specifically about the message not being fixed- she said "oh she must've been having a day" like that's my problem nor any type of an excuse for a job not done. Like I said before- this place is not worth the headache. Go somewhere else. read more

Ash was a huge help in picking out exactly what I needed. They put together the fresh fruit basket in just a few minutes while I enjoyed some fresh hot chocolate chip pineapple cookies. I highly recommend them for your holiday celebrations read more

Edible Arrangements - Stopped by to grab a quick gift for a customer. Ash was a pleasure to work with. She really helped me pick out exactly what I need. - Florists Near Me - Quincy, Massachusetts

I recently purchased an "Orange Blossom" arrangement from this store. For every orange blossom purchased from an MA & NH store before 9/30/11, they're donating $5 to the National MS Society, so that swayed me to pick the Orange Blossom over other arrangements. The staff was friendly and had my order ready and waiting in the fridge for me when I arrived. Yes, the arrangements are too pricey for anything other than a special occasion, but I'll be back the next time I need a "thank you" gift or something to bring to a holiday party. read more

Ordered through the website which was easy and very user friendly. Once I placed the order contacted the store and ask them if I could get it there ASAP. The girl, Ellen that answered the phone said it be no problem that she would go and assemble the arrangement and once the the driver got back she would send it out. I would highly recommend use of the Quincy Hancock St location as they are very friendly, reliable and dependable PS The receipient said the fruit was fresh and tasty read more

I ordered 12 count dipped strawberries for my family member in E Weymouth. Delivery was delivered to wrong house and they were left outside all night. Called to leave a message on phone line customer service and could not leave a message. Yesterday called and was promised redeliver to correct address which a problem was encountered. Today I called and was promised delivery ASAP to correct house. The customer service was outrageous. Product is generally good but will never have any items delivered again. Deb read more

I was very disappointed, I have received many edible arrangements from this store in the past, without complaint, but this one was really bad! The pineapple was definitely overripe , and the other fruit was UNDERRIPE. Some of the cantaloupe was overripe, or maybe frozen and then thawed, and the honeydew and strawberries had NO taste at all, because they were under ripe. this was a gift from my Son for my birthday, I am sure he spent a lot of $$ on it. I did call the store, and the worker said the owner would call me back, but I NEVER got a call. Too bad really- I will NEVER be ordering from this store again. read more

Relatives spent over $60 for an arrangement that was delivered with rotten fruit. Emailed pictures twice. No response! Horrible! Don't spend the money on these! read more

Ordered chocolate covered strawberries for my mom for Valentine's Day. She loved them and they were delivered right on time. Thank you.

The fruit was delivered in a timely manner, quality was excellent as was the taste!

Fruit was fresh, even after putting it in the fridge for a couple of hours it was still delicious. Thank you! read more

It was my mother's birthday, and I was able to do a same day delivery order online. She loved the box of a dozen chocolate covered strawberries. It was delivered within hours. Thanks! read more

Great birthday gift to send to my son in work! He loved it, everything was fresh pretty and delicious!

I and from out of towh and phoned to make sure the order would get out in time for Easter Holiday and the person on the phones was very nice and helpful. Have used them several times and everyone enjoys the delicious baskets. Cher F. read more

Edible arrangements made my children's Godmother's birthday special. She was so happy. And to top it off the customer service was extraordinary. They called me to update me about issues with the delivery and even were going to go out of their way the next day to accommodate the time to make sure she received it. Thank you and I will definitely order again. She was very pleased. read more

What a Joke!!! I placed a $100.00 order. And it was Never delivered for my mother's birthday, she waited All Day Long. And I tracked it ,it said delivery unsuccessful. Total BS. I continuously called and texted driver No Answer No response. I called the store and the girl who never said her name.,said hold on I'll get on touch with driver. She put me on Hold and Never came back and then of course the store closed. Such Horrible Unprofessional Terrible business, all the way around. So No gifts for my mother, a wasted day waiting and No Reason Why it wasn't delivered. Beyond frustrated Do your self and a loved one, friend or family and Don't order from here!! Never been treated so poorly all around. They owe me my $100.00 . What a Joke this company is and more importantly it's possible poor employees. I Have to select a star UNfortunately it won't allow me not too. So it's getting 1 star and deserves 0 a big fat 0.. read more

Loved everything! & My mother was happy with her gift! They delivered at a great time and everything was very professional ! Would definitely do this again ! THANK YOU! read more

I'm so sad to be leaving a bad review, I was so pleased with my experience UNTIL I saw the picture of the arrangement. I live out West, and I called to place an order to have sent to my family in Quincy for Christmas, I dont have the gals name in front of me but she runs the place (I will add later) walked me through EVERY holiday arrangement she had AVAILABLE in the store, still mine was delivered WITHOUT THE CHRISTMAS TIN I PAID FOR.. So upsetting!!! You cant tell me it wasnt available I specifically choose that one because you had it in store. I have ordered here before, I wont be ordering again, that was plain shady! Very dissapointed. read more

I have visited this location a few times but my most recent trip there was last week. My co-worker and good friend recently had surgery and would be out of the office for many weeks. We all agreed in my department that an edible arrangement was in order. I offered to coordinate so i walked down to the store and was immediately greeted by a friendly employee and a tray of chocolate covered fruit. I stood drooling over the amazing treats before me and chose the chocolate covered banana. Oh. My. God. it was SO good! Half white chocolate, half milk chocolate and i think there was a little peanut butter in there. If I ever fall ill (knock on wood), take note of my chocolate covered fruit choice. She offered advice and showed me a catalog with well displayed pictures and I made my choice. My friend lived in southern MA so she took my order and transferred it to the closest Edible Arrangements to the town she lived in. She even told me that she would follow up with them later that day to ensure they received the order. I went back to the order and we decided we should delay the delivery a few days just in case she wasnt up to eating yet. i called back and spoke to the same friendly girl and asked if I should call the branch she transferred the order to. She said "not a problem I'll take care of it". And she did. It arrived today without a problem and my friend said it made her day. read more

The Order Ecperience: I read many reviews on this location, I just went into today. I was greeted by Michelle in a timely manner, she was all smile and sweet. First impression is the most important for customer service and she nailed it. She is new and she did great! I hope managers appreciate her, and give her a pat on the back for excellent service. I will leave a review on Wednesday on my pick up experience. Thank you Michelle! read more

Great customer service and delicious product! Nice touch with the free samples as well!

I sent a St. Patrick's Day fruit bouquet to a cousin in Braintree, MA via the Quincy, MA store. My cousin has been dealing with the 3 blizzards and a husband who is ill. She told me that the bouquet made her St. Patrick's Day and that how did I know she needed cheering up on this special day. We are both from strong Irish families. She was looking forward to sharing the bouquet with her husband, son and grandsons. I'm glad I ordered a larger bouquet. The delivery employee was excited about sharing this surprise with her. I have ordered through the Quincy, MA store in the past and have received the same great service. Thanks. Mary read more

I came in last Friday afternoon on a whim. I was walking back home with my 4 year old daughter when I saw a sign in their window that said "in-store sale." I walked in and asked about what they had that was already made. The girl at the counter was very nice and showed me my options. The manager and another store employee came out from the back and greeted me and my daughter as well. They were very sweet to my daughter who had just gotten shots at the doctor. The manager gave her a free chocolate dipped pineapple cupcake. Although my daughter was shy, that made her day! The strawberries and pineapple were delicious! I was very happy with my experience here! read more

The fruit is not like the picture at all and it is not as good as in year past at all Hi, We used to get your products at my work place for years and it was great. This is the second time this year that I have been a recipient of your product and it was not satisfactory. the last time I told the person who gave it to me it was great. It was okay , This time it was not even okay. The packaging is not appealing once you the bosx trawberries (six in all) consist of one big one and 5 little ones. The last time the strawberries were big. The green apples are all tiny. All six of them and the chocolate is very skimpy. very skimpy. And what is with the cupcake holders? If it is to hold extra chocolate .... they are all very clean. Also. It was delivered after dark. I would much rather get it during the day. The last time someone called first, this time just a knock at the door. I put the order number in 3 times. I don't know if the zeros are numbers or the letter O. I tried both...no luck. I am not happy and I would not reccommend EA anymore. I am waiting for the company to contact me. I wish I could attach a picture here of the one big strawberry and all the rest little ..... and the tiny green apple slices.....EACH PIECE COST OVER WELL OVER 4 BUCKS I WILL LET VIEWERS KNOW IF THE COMPANY RESPONDS The company did respond in a timely fashion. I was given a credit. I will use that credit in March. The staff was very nice however I offered to send a picture and I was told that was not neccessary. We all know that a picture is worth a thousand words.... my advise is make the arrangements look like the pictures you put on your website... I would recomend EA but check the box while the delivery guy is there before you sign read more

The establishment was clean and customer service was so friendly and superb. Plus the treats were so tasty.

Excellent customer Service, Website and product!!! Arrangement was delivered within hours and recipient loved it! Will definitely use their services again. read more

The staff at this location is wonderful. They are very pleasant and accommodating. They are truly a delight and want to please the customer. The gift I sent also was exceptional. The recipient raved about the quality of the fruit and mentioned to me that it was beautifully arranged in a pretty box. I was impressed with the fact that even though I ordered on line they made a personal call to finalize the delivery and called as a follow up to ask if I was happy with the order. Yes, I was very happy and will use Edible Arrangements in Quincy again. read more

Great service, they call for follow up, and the chocolate covered strawberries are always a hit.

Purchased in Quincy with Weymouth store deliver! If your a business or Corporation you will get prompt service. If going to residence, they don't care especially if you ask for morning delivery. Be prepared to wait all day and continue to the next day! Still Waiting! read more

They were very patient and understanding despite having many problems contacting the person receiving the basket.

These folks always exceed my expectations! They've never let me down

The staff at this store are genuinely really nice people.

Edible arrangements in Quincy Massachusetts, thank you so much for delivering the edible arrangement early for me this morning to Braintree. You went above and beyond and out of your way to make sure my baby girl had her surprise before she left work this morning! I will highly recommend you and will be using you again in the future read more

I ordered this for my sister as a Welcome Home from the hospital gift. There were a lot of options to choose from online. I was even able to add a little something on for my brother-in-law. The bouquet was delivered on time. The best part, I received a phone call from the delivering store to let me know the bouquet had been delivered. I've ordered from Edible Arrangements in the past, but never received a phone call that my order had been delivered! Great, great service - many thanks! read more

RUDE,RUDE,RUDE...it seems to be their motto. They didn't deliver when they said they would and when I called, they said it would be the next day (two days after delivery was scheduled) before they would deliver. Horrible service all the way around. I've used other Edible Arrangements around the country and although the prices are outrageous, my grandchildren love them. Unforutnately, the g'kids in Boston won't be getting another.....I'd have to be crazy to order from the Qunicy store again. Beware using the Quincy store! read more

Ordered via phone to ensure a delivery date. I had picked out the arrangement on line but the lady was very helpful and was able to meet my requested delivery date. Local and helpful!! read more