We bring two Labradors to this location. The staff and doctors are really good. We feel well cared…read morefor and would certainly recommend AMC. They are not inexpensive, however, price is what you pay, value is what you get. Regarding the facility, I realize they are renovating and potentially improving the place, the current facility needs a good cleaning.

They did successfully fix up our cat in an emergency surgery situation when he was clogged up with…read moreurinary crystals and near death, but read on for the full story. After overnight stays and several thousand dollars later he was in survivable shape and emerged with a lifetime prescription for veterinary formula food (both wet and dry). The prescription for this food was explicitly written to indicate that he would need this prescription food for the rest of his life and it was written to cover 50+ refills of any size wet or dry. The script did not include any expiration date. This would likely be enough food to last the entire balance of his life. After a few years, though, this facility decided that they would no longer authorize prescription refills of the food when contacted by food retailers (Petsmart, Chewy, etc.). Even though the prescription explicitly said he would need to receive ONLY this food for the rest of his life, and even though we were nowhere near the number of refills provided for in the script provided to us post-surgery, this facility decided that we could no longer purchase the prescription food (by denying script refill authorization). Several conversations ensued after retailers notified us that this place was refusing to authorize refills. The bottom line is that this facility decided to hold the prescription food hostage until and unless we brought our cat, who was/is perfectly healthy otherwise since the blockage surgery, in for a checkup appointment. This cat either throws up, poops himself, or both virtually every time he is transported anywhere by car and gets stressed to the hilt when he is forced into a carrier and then taken somewhere in a car. As his owners and family it is our belief that the stress it would cause him to be taken in for an appointment, in light of his clearly good current health, would outweigh the benefits of scheduling a vet visit at present. This facility does not respect that decision, though, and despite originally providing a script that explicitly said he would need to be fed this food for the rest of his life and which prescription had no expiration date and which has not even been refilled 1/3 the number of times it was written to provide for refills, and which prescription food he has now been fed successfully for several years post-surgery, has determined that they will now hold the prescription hostage until he is brought in for a visit. We are currently working to gradually transition him off of the prescription food (albeit certainly a bit nervous) due to this unprincipled action, and if he indeed needs a trip back to the vet at some point you can bet your bottom dollar that it will not scheduled at this place. Be careful, as even if they may fix up your loved pet in an emergency situation, you may yet in the future find your prescription(s) being held hostage to future appointments. ------------------ Edit 8/4/2025 in response to Animal Medical Center of New England's 8/4/2025 reply to the above review: Response to my review "This should never be the impression we leave..." inaccurately implies there was some ambiguity in terms of the multiple conversations that ensued between myself and the facility. However in reality there was/is no ambiguity as to the circumstances involved. On multiple occasions the staff there have left no doubt about what transpired. Despite vet diet food script being written, post-surgery, with no expiration date and providing for enough refills to last for a decade plus, and despite writing on same prescription that our cat should receive *only* this food for the rest of his life and also reiterating the same verbally (that he should be fed *only* this food for life), you refuse(d) to authorize continued refills in accordance with the written script. The impression left is wholly consistent with both the reality and with the office ultimatum given; bring him back in or we will not authorize further food refills. "it's important to us that your cat remains healthy and comfortable..." rings darn hollow.

I needed an international travel certificate for my cat and the folks at Merrimack were beyond…read morehelpful in booking my appointment. Love the beautiful windows in the exam room and the great care that staff took with my boy.

I was very nervous using a new vet since moving here but I am so glad I chose them. I had to get my…read moremain coon shaved due to mats because she won't allow grooming. Dr John was amazing and genuinely cared about her treatment. Dr Q saw her first and gave her the physical and did well. My cat did not bite them so I was pleasantly happy. She did very well and I truly trust them.

Dr. Agulnick is wonderful. She is so gentle and caring with our pets. She does a wonderful job…read moreexplaining what is happening with our pets' health and provides options in a caring and thoughtful way. She takes appropriate time with her patients and I never feel rushed. I've had great experiences with all of the Doctors and staff over the many years we've brought our pets in for care.

I have been going to Northside Animal Hospital for a several years now. I have to travel to get…read morethere but there are no vets in my area like this vet. All of the doctors there are very knowledgeable and friendly. We just got a very handsome Chocolate Lab puppy and brought him to Northside a couple days after bringing him home to get him checked out. I have been to a lot of vets over the many many years I have had dogs and cats, and this animal hospital is by far the best. If you are looking for a vet, try them out.

Let me just begin by saying I could leave ten stars I would.. My husband and I used this service…read morefor euthanasia of our senior and very sick dog. We knew that by bringing him into our regular vets office his last moments would have been filled with anxiety and discomfort. Not only was Sarah the most compassionate vet we have ever met, but she walked us through the entire process and treated both my husband and I, as well as our dog (and other two dogs) with dignity and respect. The pricing was fair for his size and service performed. They were efficient and delicate. I cannot recommend them enough! For a mobile service they are absolutely phenomenal. The ashes took just slightly over a week to get back and we are very very happy to have our dog home. Thank you team.

My sweet baby (16 year old poodle) is near end of life. I called Dr. Curry's office to inquire…read moreabout home euthanasia and it took 5 days to receive a phone call back. The young woman that returned my call was so cold hearted, when I started to get teary trying to explain his conditions, she gave no sympathy. She just continued with her scripted speech on services they provide. Like it was a laundry list. I know it is hard to find good help, but if you do not like working with animal/animal parents, then go work somewhere else. She basically said they come to your home and give 2 injections (one sedation and one euthanasia) and then leave. Whole procedure take 45 min to 1 hr. When I asked do they help with cremation, she said "if that is what you want, it will cost more".....well of course I would expect that, but at least discuss options. Cold, heartless, lack of compassion. Would not recommend.

A bigger than I am used Vet hospital in the southwest part of Hampstead. Excellent service with…read moremultiple vets and friendly helpful staff. They are open 7 days a week and have some extended hours in the evenings which helps with work schedules. Changed some of our dogs meds for the better. Very happy with the results and the recommendations.

I would not recommend and would never take another animal here again, especially to see Dr…read more Fraysee. Our 9.3 year old pit mix, Otis, seemed lethargic for about a month. On the morning of Friday, March 6, 2026, when he didn't want to eat his breakfast, I called his vet office, Hampstead Animal Hospital, and got a 2:15 pm appointment and it was with Dr. Frayesse. They did blood work and an Xray at about a cost of $1,380. Dr. Fraysee came back in after the Xray with a woman (either a Vet or a Vet Tech and I don't remember her name) with a woozy Otis and literally "dropped a bomb" and said these words to me: "The bloodwork shows that he is a little anemic. The Xray shows that he has a large mass (showed me with his hands in a circle about the size of a large orange) in his spleen. His spleen needs to be removed before it ruptures. Once the spleen is removed, it can be biopsied to see if it's benign." He may have said something else but I was in shock and then he walked out of the room. The woman suggested I schedule an ultrasound for Otis on Monday, March 9th at 8:15 am for better imaging and reiterated that it could rupture and that surgery should be scheduled soon. I asked her about the benign comment and asked about a needle biopsy. She said due to fragile nature of these masses, it could rupture so it's recommended the spleen be removed and biopsied. I asked her how much the surgery would be and she said about $10,000. I think my mouth may have fallen open in surprise, that much? She left to go check their surgeon's schedule. Not once did they mention CANCER but that is what I gathered. I had never even heard of spleen masses or tumors before and I was in shock and crying in their office. When she came back, she said their surgeon was booked all next week and handed me 2 brochures, Port City and Bulger Hospital, and a magnet with contact information for Rockingham County Emergency Vet in Windham. Seriously???? I was only able to leave with Otis after handing her my credit card which she brought out front to run while I stayed with Otis. I called 2 of the hospitals and did a ton of research before his ultrasound on Monday. Dr. Storey called with his results. He explained that Otis had many more masses within his spleen but that he didn't see any sign of spread to other organs. But that didn't necessarily mean microscopic cells that they can't see are not there or that in surgery, a mass could be on another organ that they can't see on the ultrasound. He said that the Xray on Friday showed fluid in his abdomen, which meant he was already having bleeding episodes that then clotted and stopped. (Dr. Frayesse did not mention this on Friday). He said that they use a calculator to estimate the risk of malignancy based on several factors. Found at the end of this review. He said due to internal bleeding episodes, the size of masses and multiple masses, he said Otis is at an 80% chance of it not being benign. Again, no one says CANCER. He did recommend yunnan baiyao, a Chinese herb that can help with blood clotting. I told him we were going to schedule an at home euthanasia and he said he understood and that Otis was ready to be picked up. I didn't feel an herb would help him much as his spleen could rupture at any time. When I went to pick him up, the same women that was in the room with the original "bomb being dropped on me" brought Otis in with me and asked if I'd made a decision? I replied, "Yes, you have given us no choice. I'm trying to wrap my head around the fact that you are recommending a $10,000 surgery to remove his spleen with an 80% chance of it being cancer and that even with his spleen removed, if it's HSA cancer, he'd be lucky to make it 1-3 months. And you need to do the surgery for a definitive diagnosis and so it won't rupture. I'm mad and we don't want to put him through this! I think I said something sarcastic about only the wealthy can afford pets these days." She just nodded and then said I could go out front a pay for the ultrasound, another $648 dollars, and she would bring Otis out once that was done. Between the lack of empathy, lack of communication, lack of details regarding the surgery itself and possible outcomes, his risk for surgery, lack of help when I just got a bombshell diagnosis dropped on me...I'm at a loss for words. I just feel like this place prioritizes profit over services and pushes for emergency surgery at an exorbitant cost. Dr. Fraysee's bedside manners are horrible, and I feel that we were just encouraged to go through with a high risk, high-cost surgery with an 80% chance of it being a horrible cancer where his quality of life would have deteriorated rapidly. My heart is still broken. I'm still devastated over a month later and keep doing the "what if's" and should we have done the surgery? The guilt is horrible and I miss him so much. I still cry every day. He was way too young in my opinion. I thought we had a lot more time left with him.

This was the best vet experience I've ever had! I just moved to the area and took my pup in for a…read morewellness visit and to establish care with a local provider. Their team is so friendly and accommodating. They are all clearly HUGE animal lovers. The veterinarian and her team took lots of time to get to know my dogs medical history, potential concerns, and overall behavior. They also did a great job of flagging tests I may want in the future without pushing anything now. The visit cost me $62, incredibly affordable. They even sent us home with a care bag that included a brand new toy!

Very kind and compassionate Veterinarians and vet techs and support staff…read moreKind and patient with my 2 elder rescues

I do NOT agree with any reviews regarding alleged price gouging. I found the prices very reasonable…read moreand they even offer a wellness plan so you can pay monthly - I have one for my Ollie. I also took my daughter's14 yr old cat, Lily, there today for a sick exam and found she has a terrible infection from not being fixed - shame on us. Dr. Handel explained the total cost to me and even told me what testing Lily HAD to have versus just what he would like her to have to make an accurate diagnosis thus providing appropriate treatment. We were able to get her tested for exactly what he needed to diagnose her without the bill going sky high and I swear I walked out of there paying less than I ever had to any Veterinarian! Lily is not out of the woods yet and surgery may still be in her future but hopefully the antibiotics she's getting can help her infection and buy us time to save more for her surgery - which the internet priced at 1200-2000 but Dr. Handel assured me it would be under 1000 because her xrays didn't show substantial damage - still waiting on blood tests so we will see. I really felt Dr. Handel and his staff understood what Lily and I were going through and handled her lovingly. I'm very thankful for their care.

Orchard Village Animal Clinic - First Visit Review…read moreScheduling my first appointment was easy. The staff on the phone were polite, pleasant, and helpful. Check-in was the same--friendly faces and a warm, welcoming environment. We arrived nearly 30 minutes early for our appointment. We were ultimately taken back about 20 minutes late, which happens and wasn't a major issue. The doctor's assistant who brought us into the room was excellent--friendly, attentive, and handled our baby with genuine care and compassion. The doctor herself seemed thorough enough medically. However, I am uncomfortable interacting with people whose faces I cannot see, and being around staff wearing masks makes us uneasy, as it creates concern about illness. That aside, the real issue came later. We were sitting in the exam room for over an hour. At that point, I urgently needed to use the restroom. I asked the doctor where the bathroom was, and she said she needed to check if one was available in the back. She returned and told me the bathroom was broken and advised me to drive roughly a quarter mile up the road to McDonald's. That explanation did not feel honest. Integrity, compassion, and basic understanding matter--especially in moments like that. It may seem like a small issue to some, but at the time, it was not small to me at all. Because of that interaction alone, I will not be returning. Five stars for the rest of the staff. Unfortunately, the doctor herself lost my respect--and my business. She'll likely read this and say "good."

Dr Cobb did an emergency call for us and was absolutely wonderful. Fairly priced and got here in…read moreless than 30 minutes.

Absolutely love it here! My dog isn't really a fan of people but has grown to love all of the staff…read morehere. I use them for daycare, boarding, grooming, and as my vet. I couldn't dream of ever using another vet!