Tony and Jim have a customer for life!! Honest, clear and transparent. I have a Chevy Volt that…read moreneeded some work done on it. Jim trouble shot the issue, found the issue, and gave me the easiest and most cost effective solution. I was fully informed, and felt confident in their advice, and got my car back in no time. It feels great having a good, reliable and honest car mechanic that I can rely on. Highly recommend!

Thank you Tony and Jim from the bottom of my heart. You guys are awesome. An hour and a half from…read moremy hotel the coolant light came on. I pulled over and liquid was spraying everywhere over the engine. I added water, said a prayer, and endured a white knuckle ride along steep mountain roads with nowhere to pull over and no cell service. Thankfully I made it to the hotel in Gatlinburg where the rest of the coolant poured out of the car into the parking lot. I called Tony the next morning after checking out their reviews and he told me to drop the car off which I did at 10 AM. A few how hours later he had it diagnosed as a burned hole in a coolant hose caused by rubbing against the radiator due to poor design. I authorized fixing it and by 2 o'clock he had me back on the road for an extremely fair price. You do not want to pay dealer prices and these guys are very reasonable. I worked in a mechanics shop for 20 years so I know honest mechanics and Tony and Jim are it. If you have a problem with your vehicle in Pigeon Forge, Gatlinburg, and Sevierville take it here. These are the guys to go to. I couldn't be happier. PS. Made it back to Florida after driving straight through for 12 hours with no problems. Thanks again guys.

My brake pads and rotors were replaced a long with oil and air filter changes. The work was done…read moreto my satisfaction and in a timely manner.

Aaron knows what to look for and what to do. On my car, he recognized that there was actually less…read morerequired than first thought. He didn't do a bunch of unneeded (and expensive) work. Great place to take your Subaru.

Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

I brought my 2010 Honda Civic here in hopes to get it fixed quickly knowing that it was the vacuum…read morehose that needed to be fixed due to a leak. They took my car apart and told me about 4 different things that needed to be fixed that had nothing to do with what is wrong with it. They priced it at $497, and when we told them we didn't have that much to spend because we already knew what was wrong and what it should cost us they told us it would still be 3 hours before our car was ready because they had to "put it back together" and the dude working on it was on a lunch break... so without even getting any service done they took 4 hours and charged us $119 just to tell us what the alleged "problem" was... they have no idea what they are doing and they are very rude and lazy.

My SUV barely rolled in and died due to a transmission failure in front of their shop. I took a…read morechance on replacing the part and doing service with them and have nothing but praises to say. Owner, Patrick, as well as rest of staff communicated very well throughout the process- in fact better than salvage company and even found a better deal on the part. The process took longer than expected solely due to salvage company delays. Service Street was on their game every time I called for updates and helped expedite the process faster than other locations might have. I will be back as I appreciated the staffs ability to communicate service without hesitation or attempt to upsell or find additional problems.

Excellent service! Honest, professional, and quick turnaround. They explained everything clearly…read moreand what to prioritize. They did great work on my older BMW 330ci. I'll definitely be coming back for the other repairs I need done and recommending them to others.

A negative review of Knoxville Auto Pros was posted from this email address several months ago. It…read morewas entirely bogus and NOT written by me. When they serviced my vehicle for an air conditioning problem that no one else was able to fix, they were thoroughly friendly and professional. The cost was very reasonable and the A/C has been working great ever since. I highly recommend them and I have referred others to take their vehicles to them.

I was extremely happy with these guys. I initially had brought my truck in on a Monday for a clutch…read morereplacement on a 2004 Tacoma. I called them on Wednesday for an update and they said they wouldn't be able to get to it until the following Monday because 2 of their mechanics had been out with the flu. The office personnel were apologetic about it. No, problem, these things happen. They said they had already gotten the parts, so I elected to bring it back that following Monday, since I had some things a had to do with my truck over the weekend. I dropped my truck off the following Monday before work and was able to pick it by the end of the week. I can't remember the last time my stick shifted so smoothly, or the pedal felt so easy to depress. Thanks guys!

The BEST experience at an auto repair shop I have ever had, by far. Got done with my car quick, and…read moreexplained what they did and what was wrong in detail AND in detail I could understand. They are the last of the great mom and pop shops out there. Incredible human beings, more than fair pricing. They're not going to try and steal money or make problems that aren't there. Just good, honest people. Will go here for everything I need car related. Would go here for Sunday dinner if they'd let me! Can't sing their praises enough. PS- They are also cat people and have rescued several cats. Incredibly good people deep down to their souls!

My go-to garage for my Porsche Boxster S maintenance and repair Highly recommend for honesty and…read moreprofessionalism.

Did not have anyone to do diagnostic until week passed…read moreWilling to schedule me the next week if didn't find anyone earlier.

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

several months ago, on behalf of my fiancé, who had a stroke, christian brothers gave us a large…read morevan, when our vehichle broke. it came with a giant red bow. it is and has been an enormous blessing. today, i brought it in. it needs two belts. i could not pay for the repairs, for a few more days. i did not ask for mercy. they just gave it, instantly. in order to make our car safe and driveable, they came back with a price. free. they are repairing our van now. i am in awe of the grace. they said not to be embarrassed. i am humbled. they could not have been happier and sweeter to surprise me with "free." this big professional business has treated us not like business, but like precious humans. they are precious and i am so grateful. walker

From the owner: Christian Brothers Automotive is a comprehensive auto care shop, specializing in both automotive…read morerepair and maintenance. Our certified, experienced technicians can service the following: air conditioning & heating, air filtration, alignment, alternators, drivetrain and suspension, electrical system, exhaust system, power steering, tire rotation, and more. We repair and service foreign and domestic models, and offer free courtesy inspections upon every visit, to address minor issues before they become costly problems. At Christian Brothers Automotive, we become your partner in automotive care throughout the life of your vehicle. We never perform repairs or maintenance on your vehicle without your consent, and we will not recommend unnecessary parts or service.

This is my go-to place for all things auto repair. I've been using them for a couple years. Great…read morequality, service, communication, and prices. If you're in East TN, I recommend them!

Cameron did a great job communicating with me and I believe they did a good job. He called me even…read morethe next day and asked how things went and told me that if anything needed to be re-looked at to please bring it back in. I was also blessed and surprised that they gave me a two year 24,000 mile warranty on their work.