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Eden's Auto Sales

3.0 (2 reviews)
Open • 8:00 am - 6:00 pm

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2 years ago

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Don Hattan Chevrolet - Scratches made during service

Don Hattan Chevrolet

(72 reviews)

Stopped by to look at a truck and test drove it. After reviewing the numbers i decided i wanted to…read morewait a day to decide to purchase the truck. The experience became hostile as the salesman started pressuring me to buy the truck then and there. The financial associate also made unnecessary multiple inquiries on my credit without my permission.

First I would like to start with, My family, extended family, and husband and I will NEVER purchase…read moreanother vehicle from this business ever again. Within one month of purchase (2024), I noticed oil spots in my driveway and the engine warning light illuminated. Additionally, the rear AC control was not functioning properly. I promptly brought the vehicle in for repairs, only to find that after the service, the engine light came on again, the rear AC control remained faulty, and the only issue resolved was the oil leak. Despite these ongoing problems, I continued to rely on your service department and had the vehicle scheduled for additional repairs multiple times. Most recently, in September 2025, I scheduled repairs for several issues, including the engine light, a squeaking noise from the front end, windshield wipers that would not turn off, and transmission problems. It has now been over two weeks, and no repairs have been completed. Furthermore, the extended warranty I purchased through your dealership, which was supposed to cover transmission repairs, remains unapproved by the warranty company. Additionally, the warranty excludes coverage for any other vehicle issues I have encountered, leaving me responsible for significant expenses despite my expectation of comprehensive protection. This experience has caused considerable inconvenience, financial strain, and loss of confidence in your dealership's commitment to quality and customer care. I have had the vehicle at Park City and Derby locations for "repairs". I purchased the vehicle at the west location in Wichita.

Bear Tire

Bear Tire

(3 reviews)

My wife has been going to Bear Tire in Wichita for routine oil changes, but after our most recent…read moreexperience, we won't be returning--and I strongly urge others to be cautious. She took in her 2023 Subaru, and they told her the engine was "about to blow." That warning caused a lot of concern--and rightly so. When she got home, I checked the oil myself and found it was severely overfilled. Their receipt showed they added 6 quarts, even though the car only requires 4.4 quarts. When I brought this to their attention, they claimed they'd been putting in 6 quarts because they thought it was a turbo. First, it's not. Second, even the turbo version only takes 5.5 quarts, so their explanation made no sense. They also told me that overfilling the engine "won't cause any damage," yet immediately recommended draining it--before I even told them they were the ones who overfilled it. To make matters worse: 1) They never offered to reimburse us for the original oil change. 2) They didn't cover the bill from the shop we had to take it to in order to have the oil drained properly. 3) They didn't even offer to pay for the excess oil they incorrectly added (nearly $10 per quart) for this oil change or the previous ones when it was overfilled. 4) And they admitted they don't retain service records, which is incredibly irresponsible, especially for newer vehicles still under warranty. This wasn't just a simple mistake--it was a series of poor decisions, excuses, and a complete lack of accountability for a situation that could cause engine damage and void the manufacturer's warranty on a relatively new car. I expected more from a professional shop, especially one we've trusted for years. We won't be going back.

Put my used tire on the rim most places won't touch used tires. It's nice to have a ole fashion…read moreplace left that isn't ran by a corporate office

Eden's Auto Sales - car_dealers - Updated May 2026

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