I purchased a vehicle from wessel family motors and ran into transmission issues on the warranty…read moreit said they cover 10% of the cost to fix it but on a handshake deal they said they would cover 50% of it and they held up to their word

From the owner: Our goal is for you to be so delighted with your vehicle purchase that you’ll come see us when you…read moreneed your next car and will happily recommend us to friends and family. Customer referrals are the ultimate compliment.

As usual, oil change went fine…read more Thank you to staff for noticing the tire issue that was completely unsafe (3 tires with complete tire - tread separation) and working with us regarding this problem and assisting us in getting it resolved. We understand this is not usually something you deal with on a regular basis. Everyone was extremely helpful with an issue that was out of the norm! Appreciate all of you!

Absolutley defeated and let down by Don Hattan. We bought a 2018 VW Atlas a few months ago. We…read moreindicated at the time of purchase that the front emblem was cracked. They said it was cosmetic. It is was NOT cosmetic, 1 week later we had to have it fixed because it is actually the sensor for the cruise control that quit working. A week after it was fixed, I called back and told them there was a vibration when accelerating. I brought it back in and they told me the tires needed to be rotated and balanced. This did NOT fix the problem. I have been telling them since then something is wrong with the vehicle. 2 weeks ago the engine completely broke down and is needing replaced! The service department dropped the ball getting it to Eddy's VW in Wichita to get it fixed and we had to cancel out trip to Texas because they could not accommodate us with a vehicle similar in size to hold our family per the warranty. If they would've done their job my vehicle would've been fixed and back by the time we planned our trip. I will NEVER recommend Don Hattan, not because of the sales department but because of the service department. Jill Hattan prides herself on their 120-point inspection but our car and the temporary loaner that was given to us by the sales department are trash. The loaner has issues and was on the lot to be sold. I have also been treated like an idiot because I was a women which is crazy to me since Jill Hattan has ladies' day. It is all a joke!

In an industry saturated with crooks, this was a breath of fresh air. I took my vehicle to other…read moreplaces first and hardly anybody wanted to repair the body damages. Right when I walked in a friendly man greeted me, Mike the owner of the business. I explained the headache I've been experiencing and he quickly discussed with excitement that he can certainly fix it! I thoroughly enjoyed the genuineness of the man and left my keys. So few places feature a business owner that is actively involved with the everyday functions of a place that they even work directly with customers. This is one of those special local businesses. The proof is in the pudding and the pictures show that. The car looks better than ever! They even polished and waxed the car to showroom quality! On top of all that I saved money on my deductible!!! If you have body damages, please trust this place!

If you need body work done, go somewhere else, they do s*** work. Sad they call themselves a body…read moreshop. I wished my insurance would of let me take it somewhere else.

A+ from these guys. I live in the Tulsa area and I found my car at Legends in Wichita. I told them…read moreI was very interested and they held the car for me. I drove up and bought it. We negotiated and they came off the price a bit to help me with the tag and tax. The car had previously been in a fender bender and Legends repaired and had the car painted. The paint is flawless. They also sent me in the mail a new fuse box cover and reimbursed me for the car fax I did prior to purchasing. 60 day warranty on the engine and transmission with my car. Great buying experience and I feel these guys are honest and run a respectable shop. It was a pleasure doing business with them.

Wally's went out of business a few years ago. Their reputation is only one part of what sank them…read more They also owed their bank a LOT of money, and apparently lost their license and declared bankruptcy. If you want to see Wally, I have been told he is a silent partner in General Autos an 63rd SOUTH and Broadway.

I just got my car back from them a week ago and the transmission went out again Friday night…read more Wally will not return my husbands calls and when I call they say he refuses to get on the phone with me because I am not nice. Would you be nice if your car ran for a week at a time for a year now? Wally refuses to call us or talk to us. My warranty company says I have to return to him, and he tells a lady answering the phones we need to take it somewhere else. AVOID!!!! He is ridiculous.

Put my used tire on the rim most places won't touch used tires. It's nice to have a ole fashion…read moreplace left that isn't ran by a corporate office

My wife has been going to Bear Tire in Wichita for routine oil changes, but after our most recent…read moreexperience, we won't be returning--and I strongly urge others to be cautious. She took in her 2023 Subaru, and they told her the engine was "about to blow." That warning caused a lot of concern--and rightly so. When she got home, I checked the oil myself and found it was severely overfilled. Their receipt showed they added 6 quarts, even though the car only requires 4.4 quarts. When I brought this to their attention, they claimed they'd been putting in 6 quarts because they thought it was a turbo. First, it's not. Second, even the turbo version only takes 5.5 quarts, so their explanation made no sense. They also told me that overfilling the engine "won't cause any damage," yet immediately recommended draining it--before I even told them they were the ones who overfilled it. To make matters worse: 1) They never offered to reimburse us for the original oil change. 2) They didn't cover the bill from the shop we had to take it to in order to have the oil drained properly. 3) They didn't even offer to pay for the excess oil they incorrectly added (nearly $10 per quart) for this oil change or the previous ones when it was overfilled. 4) And they admitted they don't retain service records, which is incredibly irresponsible, especially for newer vehicles still under warranty. This wasn't just a simple mistake--it was a series of poor decisions, excuses, and a complete lack of accountability for a situation that could cause engine damage and void the manufacturer's warranty on a relatively new car. I expected more from a professional shop, especially one we've trusted for years. We won't be going back.