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    Eden Marina

    1.0 (1 review)

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    11 months ago

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    Harbor Lights Marina - We had a blast on the double-decker pontoon!

    Harbor Lights Marina

    (24 reviews)

    Great marina! We've had our boat there in dry storage for years. I love the convenience because I…read morecan go to the lake anytime I want & I don't have to trailer my boat back & forth anymore!

    This Marina is a nightmare. My wife and I rented a vessel from Harbor Lights for four days as part…read moreof a week-long getaway. When we arrived, we were given the incorrect boat because the original rental was "broken". When we departed the Marina with the new vessel, we looked down and noticed that the gas gauge read "empty". We turned around immediately. The gas station attendant told us that the gas gauge was "broken" and assured us that the boat had a full tank. He advised us to fill it up at a local marina each morning (to be safe). We used the boat for about 2.5 hours (that same day) and found ourselves stranded in the middle of the lake. We called the marina and they offered NO ASSISTANCE. We eventually had to swim to shore and ask a random lakeside homeowner for help. They were kind enough to tow us back to our rental home. The marina sent a repairman to take a look at the vessel. After sitting with him for about an hour, he determined that we had run out of gas. He apologized on behalf of the marina and suggested that we go to the nearest gas station and put 5 gallons of gas in the boat (God forbid he'd have provided it himself). He also assured us the gas gauge was BROKEN. We woke up the next morning, bought a gas can, put 5 gallons in the boat, and went to the nearest marina. We filled up the boat (40+ gallons), and to our surprise the gas gauge worked GREAT! We used the boat for the remaining three days with no issues. When we returned to the marina, I asked to speak to the manager, "Lewis", and explained what had happened a few days prior. He was condescending, rude, derogatory, and acted as if we couldn't read a gas gauge (along with the original gas station attendant). He finally agreed to return "5 hours of usage" for the first day (because we had enjoyed the first "3 hours of usage", give me a break...) and suggested we call first thing the following week. He also credited us for our gas at the end of our four day session (so kind), which we returned empty (since that's how we received it). We called back the following week. Lewis was again rude and disrespectful, this time to my wife, and told us we wouldn't be receiving anything beyond our "free gas". Worst customer service I've ever had in my ENTIRE LIFE. STAY AWAY!

    Eden Marina - boating - Updated May 2026

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