As a parent, trusting someone else to care for your child is a huge responsibility. You expect your…read morechild to be safe, properly supervised, and treated with patience and care. Unfortunately, my experience with this daycare left me with serious concerns about its supervision, communication, and accountability.
On multiple occasions, I picked up my son and discovered that his shoes and clothing were wet. This happened two days in a row. I also noticed multiple injuries that were never clearly communicated or explained to me. I would often discover these things later when bathing him at home. When I had an opportunity to ask about them, I was generally told that he had fallen or gotten away and hurt himself. I should not have to discover these things after bringing my child home. Parents deserve to be informed when their child gets hurt or experiences something concerning during the day.
Another major concern involved a teacher, Ms. Ana, repeatedly suggesting that my son might be autistic and telling us to have him evaluated, despite not having the medical qualifications to make that determination. What made this particularly frustrating was how the explanations kept changing. First, the concern was autism. Then I was told it was behavioral issues, followed by concerns about biting. Eventually, Tanya explained that they were having difficulty adequately supervising him because of the 1:21 child-to-staff ratio, meaning one teacher was responsible for 21 children.
I asked Tanya about this three separate times because I found it extremely concerning. I was essentially being told that my son was difficult to supervise because he would run off and they couldn't keep up with him. Rather than addressing the underlying supervision concerns, the explanations seemed to shift toward making my son's behavior the problem.
One experience that particularly broke my heart was arriving to pick him up and finding him sitting on a baby swing without his shoes, crying. When I asked why he was sitting there, I was told that he had taken his shoes off and they couldn't watch him. This was not ok. My son used to absolutely love swings, but since that experience, he has become afraid of them and cries when I try to put him on one. Seeing something he once enjoyed become something that now frightens him has been heartbreaking as a parent.
Another situation involved an accusation that my son was biting another child. I was surprised because this had never previously been communicated to me. When I asked what happened, I was told that my son had taken another child's toy, and the other child got on top of him while trying to get the toy back. According to the explanation I was given, my son attempted to bite but never actually made contact.
My concern was not simply that this situation happened. Toddlers are still learning how to share, communicate, and manage their emotions. My concern was that the incident was never documented or reported to me when it occurred. Instead, Tanya brought it up later in a way that made my son seem like a child with ongoing behavioral problems.
When I questioned the daycare about the incidents and asked for documentation, Tanya initially told me she would get back to me. The following day, I was told there were zero incident reports for the entire month. This was extremely concerning considering the multiple injuries and situations I had experienced and previously asked about. How could there be no incident reports when I had repeatedly raised concerns about my son's injuries and well-being?
I understand that toddlers are still developing. They need patience, guidance, consistency, and, most importantly, attentive supervision. They are not always able to communicate what happened to them throughout the day. That makes the responsibility of their caregivers even greater.
Being a first-time parent does not mean I cannot recognize when something is wrong. It certainly does not mean my concerns should be dismissed or that my lack of experience should be taken advantage of.
My son cannot always tell me what happens during his day, so I depend on the people entrusted with his care to be honest, attentive, and responsible. I trusted this facility with his safety and well-being, and unfortunately, that trust was broken.
If a daycare cannot adequately supervise a toddler, that is a serious issue that needs to be addressed. A child should never be made to feel like a burden simply because he requires additional attention, patience, and guidance.
I am not writing this review out of spite. I am writing it because other parents deserve to know about my experience. Choosing childcare is one of the biggest decisions a parent makes, and families deserve transparency, accountability, proper supervision, and the peace of mind that their children are being treated with care and respect.
Unfortunately, this daycare did not provide the level of care, communication, or supervision that I believe every child deserves. my sons 2 .
