Think back (or imagine, for those of us who aren't old enough to think back - which would be most of us...) to the days when the staff to customer ratio was much higher. To when the teller behind the counter knew you by name, and often by order. Think back to a time when you had someones full attention, you didn't have to fight other customers, the phone, the computer and countless other sources of distraction. This is what is its like to be here and cared for..
Now don't get me wrong, I understand that times have changed and it is not possible to run a store just as it would have been back then, but there are some key aspects that can be taken away.
Real customers come first. The ones who took the time to walk in your front door and stand in front of your counter with a wallet in their hand deserve your full attention and you get 110% of that with Ed, Im a 34 year old who appreciates quality and I will be back.
Thanks Eddie.
/Marc C. read more
