These guys here are awesome! My jetski blew an exhaust hose on a Saturday and I couldn't find a new…read morehose at any other marine parts store in town. These guys went out of their way and drove to their parts supplier to find a new hose for me just so I could get back out on the water. And they even gave me an energy drink when I was waiting. Super cool guys and definitely recommend!

The name says it all! Stay away from this place!…read more Went round and round with my boat and repairs .. charge me through the roof and I had to bring the boat back two separate times to fix mistakes that they continued to make..

Thank You Anthony for being so awesome!!! We recently brought our boat in and Anthony knew exactly…read morewhat to do. We had some serious stuff going on with it which we were worried about since we were hoping to have our boat back in time for Father's Day and Anthony was able to pull it off. Boat fixed and just in time. Thank you so much for being so prompt and able to help us right away. And working with Anna in the office was the icing on the cake. She was so easy to communicate with and always prompt to answer all our questions in a timely manner. Ill recommend you guys to everyone on the river!!!!

Absolute worst service! Nothing was done on time. They made excuses for everything. They lost one…read moreof the seat cushions. At one point when we tried to pick up the boat, it had "squatters" in front of it. What?? Extremely unprofessional and rude every step of the way.

I discovered a driveshaft leak on my Volvo SX outdrive right as the busy season was starting, and I…read morewas having trouble finding anyone local who could take care of it in a reasonable timeframe. I reached out to Kevin at Boat Doctor and received a quick response. He scheduled a time to come out, showed up just a couple of days later, and after diagnosing the issue, ordered the necessary gasket kit. He returned the following week and completed the repair without any issues. The cost came in right in the middle of the estimate and was very fair, especially compared to another quote I had received. Throughout the entire process, Kevin was communicative, professional, and clearly very experienced. The quality of his work really shows. I truly appreciate Kevin coming through when no one else was available in a timely manner. I wouldn't hesitate to call him again or recommend him to others.

Surprised there aren't tons of reviews esp for how fricken amazing Kevin the Boat Doctor is!!!…read more Let me start this off by saying, if you are in the Havasu/Parker AZ area and are searching for a dependable, HONEST, trustworthy boat mechanic who's work is second to none then guess what?? YOU FOUND HIM!!!! Kevin provided his service with perfect execution and the cost was more than fair especially when you consider he's MOBiLE!!! To be able to have that kind of convenience with a mechanic of his caliber coming to you is such a rarity! So look no further when it comes to the search! Kevin will do everything he can to get you scheduled even in the busy boating season which if you aren't familiar with, you will be once you make some calls lol Thank-you Kevin for everything! You were prompt, made room for us in your busy schedule, handled the repair with ease and being able to be back on the water with peace of mind was truly a blessing! The wife and I are thankful we chose you! This is gonna be a life long relationship

DO NOT RECOMMEND!!…read more Brought our family rzr in for electrical issues. Sky replaced the ECU but the problems persisted. He called periodically to give updates on the car but did not quote beyond the work done on the ECU. He had the car for over 2 months, returned it in the same non-working condition and charged us $3000. He's abrasive, unreasonable and threatened to put a lien on the car if we didn't pay the bill. Terrible experience

I don't trust them. They attempted to install high clearance "A" arms on my RZR but there was a…read moreproblem with one of the "A" arms so they left it stock. I picked up the RZR and installed the arms myself. Problem was they didn't put all the bolts back in the box. When I went down there they told me they didn't have them. A buddy of mine had issues with them as well. Stear clear!

This was a hard number of stars to figure out…read more The boat itself gets 4 stars but the service gets only 1. First the boat - it was very comfy for the 10 of us and it moved pretty quickly. I was surprised at how little gas we used as well (around 22 gallons for several hours of going up and down the river). The BT connection was not working so they loaned us a cable. We later found out that the outlet for plugging in something electrical was not working either, but we were not going to waste time looking for a fuse or going back for another repair issue. I booked our boat months in advance and we were set for pick up at 9:30 and return at 5:30. We arrived at 9:20 and were met at the office by Kristina. She did nothing to charm us but we got the business stuff done and went to meet Wylie on the boat to learn all about it. He went through many things and explained where the anchor was stored as well as life jackets and the flag for skiers and the BBQ grill. He never discussed bumpers as far as where they are stored and how many we had. We took off and when we arrived at our campground to pick up the rest of the gang we noticed that a piece of metal trim was coming loose. It was apparent that it had been repaired multiple times from the screws and screw holes that were meant to hold it on. We all got on and headed back to the casino to show the damage and see what was to be done. They had a nice guy named Chris come over and screw it back on, but he used the same holes that were already stripped so when it came loose again we didn't bother. Meanwhile we had wasted over an hour of time and some gas so I went into the office to see what our options were for compensation. I asked Kristina if I could use her phone to call the manager/owner when she told me that she had no authority to make calls about our situation. She looked at me with a very irritated expression and then she called Tammy and asked if Tammy would speak to me. Apparently Tammy did not want to so Kristina was stuck conveying messages back and forth between us. A partial refund/credit was out of the question so we settled on us keeping the boat overnight and having it back at 8:45 the next morning. It's not really a concession of any kind for them as no one was going to pay to use the boat from 5:30pm to 8:30am, but it was offered and we took it. We took the boat back and arrived a few minutes early. I had brought the life vests that we used for our towable to the office door and then went to sit on the boat in the shade. When K and W arrived at the office I went to the door and she came out and looked at the vests and said to me and the other guy returning the vests, "Whose are these?" in a grumpy voice. No good morning, or welcome back, or how can i help you. I guess that files for customer service in Parker, but it would not in Phoenix. When we came to return the boat we were charged $110 for a bent propeller. I have no idea how that happened, but it was indeed bent in a way that it was not when we picked it up. We were also charged almost $70 for a missing bumper. We were only aware of the 2 bumpers that were on the boat when we picked it up. Apparently there were supposedly 2 more stored under the seats that we never talked about. But there was only 1 there when we brought it back. Also, we were accused of unhooking the bumpers and putting them back on in the wrong place. We were 10 adults on the boat and no one removed the bumpers for any reason. We pulled them into the boat when we needed to but never unwound them. When my husband pointed out that all of the other boats at the return location had the bumpers in the same place as ours we were told that they must have done the same thing. A very strange coincidence IMO. We paid the $180 because they had a $1000 deposit from us and it wasn't worth the fight. This was my first rental from this company, and while the boat was indeed a better quality than some of the other places, I will not rent from them again based on the above.

Customers Beware, a lot of unethical business going on here. Owners don't care about taking care of…read moretheir customers. We were charged a full day even though we had the ski for a half day. We were charged for 3 gallons of gas even though we filled it all the way up at the closest gas spot to them and it showed completely full on the gauge. The owner said "So we're charging you for 3 gallons. Unfortunately even though it shows full you used gas coming from that gas station to here so unless you filled it up with your own gas here at the dock, you and everyone else that rents a ski from us will always have that 2 to 3 gallons to pay for." THEN WHY NOT TELL EVERY CUSTOMER THAT WHEN THEY RENT THE SKI? Especially at 7 bucks a gallon? How much do they pay? Pump price wasn't even 3$ a gallon so it's alllll profit for them. Even though they say they open at 8am the guy rolled up at noon to help us. He was 30 min late which could of been time on the ski. Any credit? No. We didn't get on the ski until almost 1pm, could he charge us the half day rate? "Nope. Sorry. Half days are normally done in the morning" WHAT DOES THAT HAVE TO DO WITH IT? All I asked for was a break on the cost for a half day or to not charge us for the gas and this guy (one of the owners) didn't give a damn about anything except getting as much money as he could out of us. Even though they rent that same ski out for 200$ for a full day with a referral from Pirates Cove Resort he still couldn't knock off a little bit when we were charged 300+ after the 4+ hours we didn't have the ski for. Also, the skis are in horrible condition cosmetically. We were the first customers of the day so we got the only one that didn't have something wrong with it. The others? (I've included pictures) bumpers hanging off, mirrors missing, storage department covers missing, seat stitching exposing the foam inside. We will NEVER use this company again and I'd advise you to stay clear of them and use one of the other ski/boat rental companies at the River. Positives? - The girl in the office we spoke to was really nice. -The ski ran well. -The worker (not 1 of the owners) a guy that helped us at the Bluewater Dock was really helpful and knowledgeable. Even though you could clearly tell the owners ran the poor guy into the ground. Last thing I'll say is this, I leave a lot of reviews on Yelp. A lot of good ones and some bad ones. I'm not the guy that just focuses on the negative but that's all that I experienced here. I really hope these ppl get their stuff together and learn what customer service is.

No, duct tape doesnt fix everything!!!!! We had made…read morereservations for 2 jet skis and a pontoon boat. One of the skis didnt even make it out of the launch before it died so we had 1 ski and a pontoon boat that was falling apart. We lost the first hour with the guys looking at the ski that never started up and the last 2 hours because the boat finally gave up. No apologies or offer of a discount Ruined our weekend!!! Ripped cushions Drivers seat wobbly and unsafe Back rest of bench seat loose Duct tape on ski seats and sides of ski Duct tape holding glove box together The boat did 25 Mph if you really pushed it The ski was actually pretty fast

BEWARE!! This company charged my ATM card hundreds of dollars without my authorization and would…read morenot give it back. Gave me the run around about process errors blah blah blah and was very apologetic but still didn't return my money. I had to dispute the charge with my bank to get my money back. Sketchy sketchy sketchy and shady shady shady.

We had Ron service our 25" Advantage from the day we purchased it, we got 550 hours on the engine…read more"turn key" before we had an impeller issue and it wasn't properly cleaned out when the new one went in (not by Ron). Ron, Bad Attitude did put do the engine rebuilt. Unfortunately we got less than 10 hours on that rebuild and he wouldn't stand behind his work. Anyone that doesn't stand behind their work isn't worth going to!

Ron worked on our jet boat. It was for sale at this time. Another customer was interested in it…read more Ron agreed to water test it with customer. After sale was agreed upon, RON took it upon himself to take $400 from the envelope of cash. He didn't prior to water run talk to us about this. When asked why he said he "felt it was what we should pay him." He never said "this is my price for showing your boat". Finally after several texts and asking him how he lives with himself, he said "what did we think was fair? Don't you think that should have been the question to begin with!!! Do not do business with this man or his company. He finally agreed to give us $200 back. We would have charged the buyer for that test run. Stay away! If you do decide to do business with this company get all estimates ahead of work, his history is to charge and overcharge you for everything with no estimate on anything.

Call Guys about a water leak coming out of the refrigerator and he walked me through how to fix on…read morethe phone! So very nice to respond so quickly and help me diagnose and fix!! Great guy! Will definitely use again within the area if needed, highly recommended!

While camping at Blue Water Casino in our Renegade Ikon I had a one of my 3 roof air go out on us…read more So I called a mobile RV repairman guy from Lake Havasu who kept giving me bs stories and the standard run around and never did show up. So I referred to Guy by the RV office and thought I would give him a shot. He immediately shot over to the Blue Water Casino RV Park to check out my roof air and confirmed it was bad. He got me a very fare price on a new one immediately and confirmed it was in Phoenix about 3 hours away. The next morning he ran to Phoenix to pick one up for me and later that afternoon was back and had it installed and working perfectly in no time. All I can say is wow, you just don't find customer service like that anymore. I sincerely appreciate Guy's consideration to my needs and his outstanding customer service. I highly recommend Guy's Mobile RV Repair for any Rv issues you may have.