Everyone is extremely nice. They helped me get the best rate possible and made it super easy to…read moreunderstand. I highly recommend. They treat you like family and they actually care. Amazing.

Our experience with this agency has been extremely disappointing due to a significant lack of…read morecommunication and transparency regarding a required SR-22 filing. When we switched our policy to this State Farm office in September, we clearly communicated--through phone calls, emails, and text messages--that an SR-22 filing was required. Based on the responses we received from the office, we were under the impression that the request was being processed. In October and November, we received correspondence from the state indicating that the previous SR-22 had been canceled and that a new filing had not been submitted. I contacted the office again and even sent the official documentation from the state in November that the agency requested. At that time, we were again told the matter would be handled. No one from the agency communicated that there was any issue processing the request. In February, during a routine background check related to employment, we discovered that the license was still showing as suspended due to the missing SR-22 filing. I immediately contacted the agency again and was told the paperwork had been submitted. I specifically asked for confirmation and was assured that it had been sent. However, on March 5th, another background check confirmed the license was still suspended. After contacting the state directly, we were informed that no SR-22 filing had ever been received from this agency. Only after multiple calls, emails, and even visiting the office in person were we finally told that this agency does not write SR-22 filings for new policyholders and requires approximately one year of policy history before doing so. This information was never disclosed when we initially switched policies, despite the SR-22 requirement being clearly communicated from the start. The lack of transparency and follow-through resulted in months of believing the matter was being handled when it was not, leaving the license suspended and creating serious complications that affected our ability to work and maintain normal daily responsibilities. Had we been informed from the beginning that this agency could not provide SR-22 filings for new policyholders, we would have immediately obtained coverage through another company capable of handling the requirement. This situation could have been entirely avoided with clear communication and accurate information from the start. For anyone who requires an SR-22 filing, I strongly recommend confirming the agency's policy regarding these filings before transferring coverage.

5 star insurance agency. Quick, respectful, and available anytime! Thank tara! We love ya'read more

Where to begin ... It has been a nightmare since the hail storm back in June 2017... Yes today is…read more03/21/2018 and I am dealing with these issues still today. First cars that where deemed totaled vehicles took over 4 months to be remove and today I find out that one of my vehicles that was repaired was also removed from the policy. The agency blames the service center when all along we called the agency we were advised that we needed to contact the service center. Good grief.

Patman Wealth Advisors has been wonderful to work with. They focus on building relationships and…read moreunderstanding each client's unique situation before making recommendations. I never feel rushed, and they always explain things in a way that's clear and easy to follow. Their professionalism, attention to detail, and excellent customer service make them stand out.

I have been going here for ten years to have my taxes done and highly recommend them. Customer…read moreservice is always great and they are very helpful explaining your taxes. Fast , friendly and great at what they do.

Great customer service here. I dropped off all my pepper work one day and my taxes were done the…read morenext. I was a big fan of not having to wait around to get them done. A week later i got a letter from the IRS saying i didn't submit a form, when i told Electro tax they helped me figure out what it was for and where i could find it. (it was my fault it wasn't submitted not theirs)...Then they kept me in the loop on when it was OK'd by the IRS and when i should expect my refund. Very helpful, will definitely use them again.

This is by far the worst bank, I have ever dealt with. I cannot wait to pay off my credit card so,…read moreI can close my account and never deal with them again. Thankfully, it is almost paid off. I have been told by bank tellers that I cannot make payments online. Good luck trying to get ahold of someone to make a payment over the phone. Depending on who you talk to there is also a fee to pay over the phone. Most of the time when I call, I get transferred so many times that I get hung up on or I get to leave a message on their voice mail. If you love having bad customer service this is the bank for you. I should not have to pay for stamps to mail in my payment... This is 2018! Technology is at an all time high.

Very friendly and knowledgeable staff. It seems that they are making excellent changes to their…read moremobile banking and website as I was told that soon there will be a link and app to make loan/credit card payments online. Overall excellent bank and great people to do business with! I always recommend Heritage USA FCU to my family, friends and co-workers when they are in need of a loan!

This office is amazing! They make insurance fun! I highly recommend this office if you're looking…read morefor insurance in the Odessa area!

Great service. For the plan I have would recommend this over all other insurance companies. Full…read morecoverage is specifically worth the bucks

folks out to steal your money for nothing... they charged WAY too much when one of my employees had…read moreto have a check cashed... I wouldn't use them.

I was having the worst morning mentally trying to deal with my car issues. When Cathy got my call…read moreshe jumped in and saved me from so much stress and worry. Within 30 minutes to an hour, she had my claim submitted and a rental car arrangement made. I was in tears I was so grateful and thankful for this woman and the care she gave me. I worked over 25 years in customer service and Cathy is the best at it for State Farm. Mike Podzemny don't lose this girl. She is the icing on the cake for your agency!!

I highly recommend Melissa Lopez at State Farm! She is super friendly, always quick to respond,…read moreanswers all your questions, and just really easy to work with.