Great customer service! Will be telling all my friends and family. It was easy to get what I needed.read more

10/10 work! Would recommend did a great job and got everything right fast and easy aprovechoread more

Great service from Jessica and blanca they offer installment loans up to $thousand and are fast and…read morethe best loan option out here in odessa, visit them

This place has Been here forever! That tells me they treat people well…read more I have known George for years and they have always been good people. His daughter is a wonderful accountant that does taxes during tax season. Go see her!

Great member service and excellent financial and loan products. The Midland branch was…read moreparticularly fast and helpful.

If you are self employed or just need health insurance check out the professional and knowledgeable…read morestaff at Brianna Ruiz insurance agency.

Everything went very smoothly from beginning to end. Diahnn was incredibly helpful and patient…read morethroughout the entire process, which involved about four different transactions. She made everything easy and provided excellent service every step of the way. I truly appreciate all of her help with both myself and my husband and we are both extremely busy so she took care of both of us individually. I wanted to get established with a local bank and I have found that here at the Southwest Heritage Credit Union. All the girls reaching out to me from Erica to Cim and Maria have all been lovely to communicate with.

The staff at all locations are very helpful and promp. I never have any kind of hassle to do what…read moreI need

I've been banking with them for years without any issues , they have excellent customer service ,…read morelove their team !

This is by far the worst bank, I have ever dealt with. I cannot wait to pay off my credit card so,…read moreI can close my account and never deal with them again. Thankfully, it is almost paid off. I have been told by bank tellers that I cannot make payments online. Good luck trying to get ahold of someone to make a payment over the phone. Depending on who you talk to there is also a fee to pay over the phone. Most of the time when I call, I get transferred so many times that I get hung up on or I get to leave a message on their voice mail. If you love having bad customer service this is the bank for you. I should not have to pay for stamps to mail in my payment... This is 2018! Technology is at an all time high.

Very friendly and knowledgeable staff. It seems that they are making excellent changes to their…read moremobile banking and website as I was told that soon there will be a link and app to make loan/credit card payments online. Overall excellent bank and great people to do business with! I always recommend Heritage USA FCU to my family, friends and co-workers when they are in need of a loan!