5 star insurance agency. Quick, respectful, and available anytime! Thank tara! We love ya'read more

Where to begin ... It has been a nightmare since the hail storm back in June 2017... Yes today is…read more03/21/2018 and I am dealing with these issues still today. First cars that where deemed totaled vehicles took over 4 months to be remove and today I find out that one of my vehicles that was repaired was also removed from the policy. The agency blames the service center when all along we called the agency we were advised that we needed to contact the service center. Good grief.

I been in the sales game most of my life before,I went a Different Job route! I was recommended to…read morecall another State Farm agent! In Odessa.I Never got a call back .So I went down the list for agents in Odessa. Crystal's office was the only one's who wanted to get the Job done!, to write a simple policy! The other agents are now calling my phone and the policy at crystals office was done 6 Hours earlier Thank you Crystal!!

Beautiful and wonderful people. Caring about your insurance needs. I am so happy as a customer to…read morebe blessed with Crystal Johnson, State Farm insurance agent. Many thanks.

Truth be told, Tony Aquinto helped me go through a very unfortunate car wreck I was in. With his…read morebranch of Farmers insurance on my side I was able to go through the claim process as painless as possible. I get my insurance exclusively through him now. Thank you Tony and Farmers.

I have personally been working with Gayla Byrom, and I couldn't be more pleased with the…read moreexperience. After originally building our home and being with another insurance company, we made the switch, and Gayla has truly gone above and beyond--not only for me, but for another family member as well. She is consistently available by phone, takes the time to walk through every detail, and explains everything clearly. As a new homeowner, I really appreciate the patience and care she puts into making sure I understand what I need to do. Gayla is also very transparent and honest, which made me feel confident in every decision. She truly listens to her customers and takes their individual needs into account, which is something you don't always find. She has found me the best rates for both car and home insurance and made the entire process smooth, respectful, and easy to navigate, all while being genuinely friendly and communicative. It's clear that she truly cares about the people she works with.

Nationwide is on my side. The staff there are friendly and helpful. It looked like only females…read moreworked in this office. lol

I have been a customer for a long time. Esparenza has always been very helpful and goes the extra…read moremile to help customers.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Odessa, TX area since 2018, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

We have had our house insurance with Natiional Lloyds, through Killebrew insurance here in Odessa,…read morefor almost 10 years. Never made any claims, but per usual, paid a higher rate, year after year. House values (and prices) in Odessa have risen steadily over the years, everyone that lives here knows that. We bought our house for $40,000 and that is all NatLloyds/Killebrew has ever covered it for. Even though our property value is much higher now, my house insurance with them would only pay out $40,000 in the event it was needed. Killebrew agency assured me that this was the best rate/coverage I could get with any of the companies they deal with. Ok. So, I needed to update my email, and I called National Lloyds, since they are the ones that bill me, and communicate with me via email. I asked them to simply update my email-easy enough. They wouldn't do it, said I had to contact the place I bought my insurance policy through. So, I made a simple request to Killebrew-I asked them to update my email address. They wouldn't (or couldn't, I don't know) update it. I called twice, and the woman at Killebrew was very nice, told me she would get it updated, and never did. I called again, she said she would call me back, never did. Apparently I am not important enough. So, I switched to Farmer's/Myra Cantano, also here in Odessa. They have my house insured at $120,000, for $20 LESS per MONTH, than Nation Lloyds/Killebrew. Kimberly, at Farmers, also responds to all of my calls and emails, same day.

From the owner: For more than 35 years, Killebrew Insurance has offered security and stability through a broad…read morerange of insurance products and unsurpassed service. Independent and hard working, we work to find the right insurance coverage at the right price for each and every client.