Bid a job to replace my sewer from house to property line. I told him other plumber located it…read more12-14ft deep. He bid the job at 4800 with half down. He dug a hole located the pipe and then proceeded to tell me it was too deep for him to dig safely. He charged me $1675 for the hole he dug. I would not recommend this company.

Had a time scheduled for an estimate that got postponed due to a lot of snow. You would think since…read moreI was already scheduled I'd be on the top of the list soon as weather permitted, but no, he didn't come look at my situation for more than a week after my scheduled time. He then said he'd have a quote sent to me the very next day, it's been over two, almost 3 weeks and I can't get him or his office to answer me, and still never got a quote. Another local company I called was here the next day for a quote, and came back to do the job within 3 days of quoting it. Do not use TravCo plumbing. upon telling people about this experience I've found out it's par for the course for them. Take your business elsewhere.

They have stolen over $700 from my checking account and say they don't store account information in…read moretheir system! I talked to Maria a supervisor who was useless and said I made the illegal payment! They have no interest in assisting and finding out where their system stored the withdrawals, but my bank confirms their system shows American Water did withdraw and has the payments! What a bunch of liars and thief's! I am on social security and they left $11.00 in my account for the month! Unbelievable that companies in Illinois seem to think they have no accountability to their customers! These people need to be investigated as does Ameren who rips people off every month!

So since it's the only place in Peoria you can get your water supply from they think they can do…read moreanything they want I've been a customer for several years probably decades and a few years ago I went to all electronic billing email system in email communication Since I don't live at the property anymore. They attempted to get a hold of me via a letter to get the meter switched out. As I stated I have communicated with this company for well over three years via email, I never received one email that my meter had to be switched out. So instead of trying to contact me via email or call them they just came out and turned off the water so I would have to call them and set an appointment up to get the meter switched. Then I was informed after they switch the meter out they're going to charge me $35 for a reconnect fee, I'm pretty sure in order to shut the meter off disconnected reconnected new one at the Waterhouse to be disconnected and reconnected anyway but since they disconnected my water to get me to call them in instead of contacted me they want to charge me $35 to reconnect my water. THIS COMPANY IS A JOKE.

Had an appointment for today, no call no show! So disappointed because they canceled our first…read moreappointment due to death in the family then we waited two weeks for our second appointment and they didn't even give us the courtesy of a call that they couldn't make it.

We needed a sink leaking faucet repaired and expecting company. They were one of two who answered…read moreour many plumber calls. Repairman was great, problem turned out much worse and more time consuming than expected. He did a great job!! Thank you so much.

The fact that this place has almost all five-star reviews is comical to me. they came in and made…read moreall these promises about my water and I have had nothing but problems for the last 2 years. YES 2 YEARS OF BAD WATER. he also sold my neighbor a system and they have had tons of problems. they have made a thousand excuses, sent five different people over here to try to fix it, taking equipment out then put it back in and numerous times rearranged the order of the equipment claiming that was the problem, added more and more stuff and my water still continues to have iron and arsenic and other problems. what scares me so much is this water unhealthy for me and my family? I'm preparing to file a lawsuit and I know there's other people that have had lots of problems so I think it's time we shut this place down. what I can tell you for sure is that you should not buy from these people so if you're looking for a system this is absolutely not the place to get it. run away from Les and his clown crew and get good water equipment ANYWHERE ELSE.

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