Mark Valdez our sales rep was great to work with, system was installed within 3 days of my first…read morecall, the tech was great and very careful in the home. So far very happy with ADT, and Millennium Alarm Systems.

Andrus Audio installed our audio/video/wifi system 5 years ago when we were doing a whole-house…read moreremodel. It took 9 months to complete the remodel, and then another few months to determine there was a problem with the audio. The owner, Isaiah Andrus, came out to check the system and determined we needed a sound bar which we had them install. We had a couple of other contacts with this company regarding other problems, but received very little satisfaction. We finally just decided "it's good enough". About 7 or 8 months ago, I called Andrus Audio to schedule an appointment to have the system evaluated to determine if we needed to update some equipment because our wifi was troublesome. I left a couple of messages but never received a return call. After several weeks, I called Isaiah's cell phone, which he answered. I told him I'd like to schedule an appointment to have our system evaluated. He said he'd be happy to schedule an appointment and would call me back as soon as he got back to his office. I never heard back from him. Then a few weeks ago, I received an email from Andrus Audio soliciting business. I decided to try once more; after all, they had done the original install and knew what equipment we have, etc. I was able to schedule the appointment online by selecting 3 dates that I would be available. They confirmed a date and time, and I marked it on my calendar. Jesse showed up (20 minutes late). Before I showed him where the equipment is located, I explained to him my previous experience with the poor customer service. I said I hope that it has improved. He assured me that it had, that he had been hired as a manager to do just that. I then showed him where the equipment is, and what I would like for them to do. He sent me a quote within a few days. It looked like the recommendations would solve the problems, and told him I would like to schedule the work to be done. We agreed on a date and time. The time was set for 8:00 a.m. At 8:35 I called their office and left a message on Jesse's extension asking when the technician would arrive. I called again at 8:45 but did not leave a message. I called again at 9:00 a.m. and left a message on the extension for the sales department telling them to cancel the appointment. At 9:10 a.m. I called Jesse again and he answered the call. I asked him about the technician and he said he had called in sick, and that he (Jesse) was just sending me an email telling me that another technician would be at my house by 10:30! SERIOUSLY? I said to him that given the fact I had already told him I was dissatisfied with their customer service, I should think it would have been prudent for him to PICK UP THE PHONE AND CALL ME! With the amount of competition in this area of expertise, and all other things being equal, one would think that having excellent customer service would be Priority 1! I would never, ever, recommend Andrus Audio. If anyone reading this review can recommend an audio/video company that truly has excellent customer service, please post it!

Andrus Smart Technologies is clearly the one company to turn to in San Diego with your smart home…read morerequirements. Their extensive product knowledge proved invaluable as I set out to completely transform/remodel my downtown high-rise condo into a state-of-the-art smart home. Right from the beginning the Andrus team offered budget conscious solutions addressing my wish list of desired functions. These functions encompassed the integration and automation of high-end audio, visual, HVAC and lighting. Throughout the remodeling project the Andrus team worked hand-in-hand with the general and roller shade contractors to meet an ever-evolving construction schedule. The flexibility they demonstrated substantially contributed to the successful outcome of the overall project. Their superior relationship with their suppliers ensured no delays were incurred due to scarcity of materials or products. This was a true plus during these times of COVID. Additionally, they could be counted on to provided creative solutions to complex challenges that surfaced during such an extensive remolding project. Always coming through when others were unable to. Their installation finish work proved flawless. Everything performs as intended. Without question the owner Isaiah has painstakingly built a business of highly skilled professionals capable of exceeding expectations. Thank you, Isaiah, Jesse, TJ, Nick, JT and the whole Andrus team for providing the home automation I have always desired.

Fantastic service in record time Got my house all set up…read morewith ring cameras Showed me how to use them and now we safe! Thanks guys

They did not inform me I was getting into a 2yr contract service is bad buffering all the timeread more

Needed security critical a new home before I went on vacation. Called these guys and I had a…read morestraightforward professional experience. They were able to get me installed within 24 hours and even offered same day service. I was really impressed. These guys are top not and super professional. I had a lot of options but I am glad I chose them. Equipment installed is state of the art. I have piece of my for my family and I and could not be happier

He is the best! He fixed everything on our property in a…read moretimely efficient manner. He was so nice and polite and kept us informed throughout the whole project. You'd be lucky to have him work for you.

I've been using Rene with R&J Electric for at least five years, for both my home and a commercial…read morerental property. He's handled everything from interior and exterior lighting to panel upgrades, EV charger installation, and even cleaning up work left behind by another contractor. No matter the job, he tells me exactly what he'll do, then does exactly what he said he would. Communication is always clear, he shows up when he says he will, and the job gets done right the first time. He's not always the cheapest and he's not the most expensive, but for the level of skill, reliability, and integrity he brings, he is worth every penny. It's hard to put my name behind referrals, especially in the trades, but Rene is probably the only contractor I recommend without hesitation or a second thought. Five stars without question.

Very prompt and knowledgeable service provided for in-home computer troubleshooting. He made…read moreexcellent suggestions for going forward and answered my questions in a helpful manner. Very good value for service provided. Will use again!

Thank you so much for installing my new security equipment! I feel much safer in my new home. This…read morecompany knows what they're doing, and prioritizes customer satisfaction.

I have known Erik for 8 years. I have hired him a couple times to help with odds and ends with…read moresetting up different solutions at our office. Always a pleasure working with him.

After the nightmare I experienced with jk computers, endless technology solutions was my savior!…read more Erik is seriously the best guy. Super nice, very accommodating, and it really feels like he cares about the customer's experience. I have nothing but positive things so say about Erik and his computer services. There were a few hiccups but Erik made sure to contact me as soon as possible whenever something happened. I was never in the dark about anything. Erik is very efficient with his time and the cost for repair is VERY affordable. Unlike other places I've been to.. Highly recommend coming here for your computer repair needs!

Highly recommend Ace Tech CCTV! Mr. Jung was absolutely awesome to work with. They helped set up…read morethe entire CCTV system for my restaurant, along with our speaker sound system, DirecTV, projector, and screen setup. Everything was done professionally, cleanly, and with great attention to detail. Mr. Jung is extremely responsible, honest, knowledgeable, and fair with pricing, which is hard to find these days. He genuinely cares about doing the job right and making sure everything works perfectly. If you need CCTV, audio/video, network set up or restaurant tech setup, this is the company to call. Thank you again to Mr. Choi and Ed for all the hard work and support!