Customer service was great, they took my order flawlessly, delivered same-day (within 4hrs of the…read moreinitial call). This review is only 3 stars due to the product pictured did not match the actual delivery. I was most excited for the orange roses in my chosen bouquet. Sadly, they arrived red and had many more white filler flowers than autumn/fall colored flowers. It looked like a sad imitation and for $70.00 it was not what I was expecting. NOT THE SAME. DISAPPOINTING. :(

A Moment of Grace florist saved me! I had ordered gold…read moretipped roses for my daughters golden birthday from another florist. They called me the morning of delivery and said they don't have/can't do gold tipped roses. They didn't even have yellow roses and gold ribbon. They were very condescending and rude on the phone. Kindness goes a long way... Then I called A Moment off Grace. They were very kind and accommodating. I definitely recommend them. Even with such short notice, they got it done. Thank you A Moment of Grace!

Excellent service from start to finish! The flowers arrived on time, were fresh and beautifully…read morearranged, and made the recipient's day. I'll definitely order from this flower shop again. Highly recommended!

I order from Dunn whenever I can. Carey is a doll. Everything they make hits the mark. We've used…read morethem for Mother's Day, get well deliveries, and just because. I'm always impressed! 10/10 recommend.

My husband and I hired Old World Creations as our florists for our wedding. They created the ladies…read morebouquets, the guys boutineers, and corsages for the moms. The final price was reasonable and the final product was exactly what we hoped for. We gave them photos we found on the Internet and discussed a few variations of flowers to choose from and trusted their artistic talents to create something they thought we would like. The flowers were perfect!! We were very happy with our choice to go with OWC.

2/05/16 Called and spoke to Dawn and explained I had been on their website and just didn't see…read moreanything I liked for a funeral spray for my cousin who loved red white and blue and wondered if they could do something special for a special person. Dawn was very nice and compassionate and made a beautiful red white and blue arrangement that was outstanding. Thank you Dawn and Old world creations for the five star service and quality.

Came into town at the end of February expecting to go to the Troy Flower and Gift Shop like I did…read morethe last time I was in the area but it was closed so I had to look for other options. Right down the road from it I found Charlotte's. They have great customer service, and the flowers I got were so fresh. Even with no water they were still in good shape days later! I plan to dry them out and put them in resin!

I was able to order a same day bouquet for a special gift. Service was professional and kind.read more

This florist is amazing. They deserve another 5 stars. These flowers were absolutely stunning!read more

My husband has purchased bouquets from here numerous times and he ordered me 2 larger arrangements…read morerecently, one for Valentine's Day and one for a surgery. Unfortunately the larger arrangements had wilted flowers within 24 hours and within a few days most of it was dying. The 2nd time it happened I decided to call and let them know about our experience. I spoke on the phone with Linda m, she was very friendly and apologetic for our experience. She assured me this was not typical and insisted on sending a new floral arrangement. They delivered the new arrangement within a couple hours of our phone conversation it was beautiful! I had decided we would not longer purchase flowers from Walter knoll but after experiencing the excellent customer service we will consider using them in the future as they obviously stand behind the quality of their product.

Katy is a gem. She listened carefully to what I needed and then what I wanted. She designed a…read morewonderful bouquet of happy for my friends. Absolutely beautiful and a good value!

Great service over the phone. Had wonderful suggestions…read morebased on the occasion . Thank you

Called in the morning for an arrangement to say thank you to my daughter and they had the…read morearrangement done in a couple of hour. The arrangement was exactly what I requested. Will definitely be back for future flower purchase.

My sister's funerary flowers were done with theme and positioning in mind. Jill was able to create…read moreand coordinate my niece's vision across several pieces from family and friends. Many said it was the "most beautiful" they had attended.

I have been using this business for a couple of years now and nobody around can compare!…read moreThey are amazingly helpful and very knowledgeable and artistic. Never a bade arrangement but just beautiful. The owner and her staff are amazing!

Sandy was extremely helpful and very sweet!…read more Excellent service and they even delivered same day. Thank you so much!

I ordered flowers for my sister's birthday, calling from out of state. The woman that answered the…read morephone was very patient and figured out exactly what I had in mind. The best part is that the bouquet that was delivered was above and beyond what I had in mind. Gorgeous! My sister sent the photo below. Highly recommend!