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    Econo Lodge

    1.7 (15 reviews)
    ModerateHotels
    Open Open 24 hours

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    Paint on door frames
    Shannon H.

    This place is beyond horrible. Only reason it's getting 1 star is because 1) I have to leave a star and 2) The front desk girl was nice. I booked on the app, no where on the app does it say there is an additional $50 deposit. But I agreed to it, because she said I will get it back after they clean the room and make sure there were no damages. Ok fine. So after a week and many phone calls and leaving a crappy review on the app, I finally get a email from Choice Hotels Management and they refunded my $50 The room needed update big time. It looked like there was a hole in the bathroom door and they just filled it in with drywall putty. There was nail polish or some kind of paint on the door frames. Some kind of black ring around the sink, something all over the mirror. The little fridge was nasty. Just skip this place.

    Pool is not open.
    Angel T.

    We checked in to learn they were not serving breakfast as the website stated. (I understand COVID has jacked with a lot of businesses but) the pool is also closed (again, probably COVID related) the room was very damp and musky, had not turned on the A/C prior to our arrival. We had to leave for a while to let it cool down. The room was ok, not exactly "clean" as I would have hoped; sheets had visible dirt spots, toilet paper holder falling out of the wall, and no soap, shampoo or conditioner in the room. I would have liked to see a bit more effort put into the room, since the other amenities were unavailable (you would think they would have the time). Ok, but still disappointed.

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    Sleep Inn And Suites - Gallatin - Ripe offs when your sick

    Sleep Inn And Suites - Gallatin

    (7 reviews)

    I recently stayed at the Sleep Inn & Suites in Gallatin, Tennessee for a family funeral and overall…read moreit was mostly positive experience with a few frustrations work mentioning. The Good: The location is fantastic right in the middle of everything. There are plenty of places to eat within minutes, plus Walmart and several clothing stores close by which made running errands for things we forgot really convenient. The room itself was clean and while the beds weren't the most comfortable I've ever slept on they were management for a couple of nights. The breakfast was one of the highlights of the stay. They offered a great spread of hot foods like waffles, eggs, and breakfast meats along with cereal, bagels, and other simple options. They also have a 24-hour coffee station near the front desk which can be a life saver for those like us who traveled far. The Bad: The parking situation needs improvement. The lot is very small, and if the hotel is fully booked you may end up parking along the curb or needing permission to use the rewards members spots. Larger vehicles and trailers also take up multiple spots, which make the situation difficult. Another issue is that there rarely seems to be a front desk employee actually at the front desk. you have to ring a bell and wait to be seen through cameras, which can be inconvenient especially during the day when people are constantly checking in or out. My biggest frustration came after checkout. We booked through a 3rd party and choose the option to pay-at-property, even upon check-in we were asked for a photo-id and a credit card to charge the room to. When we returned home, we realized the wrong card had been charged and the card we handed was never used. I called on 12/10 to clear things up and ensure both cards would not be charged, but the woman who answered the phone had a very hard time understanding what I was asking. She thought I was calling to book a new stay, then assumed I was currently checked-into the hotel and asked for my room number. Eventually, she said the person who checked us in would have to call me back to explain why she didn't charge the correct card. When I asked when that would be she said the next time she came to work. Meanwhile, I still have a pending charge nearly a week after checkout. If someone is working the front desk, they need to be able to communicate clearly, understand billing questions, and know how to direct concerns to a manager. Asking a guest to wait days for the original employee to return isn't acceptable when it comes to charges paid by guest. Finial thoughts: This hotel has a lot going for it-great location, solid breakfast, and friendly staff. But the inconsistence between employees, parking limitations definitely need major attention. Which this improvements, I would consider staying again.

    I was originally planning to stay here for a few weeks of work and I noticed from the first day a…read morestrong wet laundry like smell coming from the bed. I thought it was just abit musty. A week later I got bed bug bites covering my body. Did some more investigating and found more stains from the bed sheets. Immediately checked out. DO NOT GO HERE UNTIL THEY FUMIGATE

    Econo Lodge - hotels - Updated May 2026

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