Our stay on Feb 28 was nothing short of very disappointing. From the outside, and from in the…read morelobby, the place looks nice and inviting. Only upon settling in to our king suite room did we find many inexcusable deficiencies. Since is was late, we opted to tough it out and get to sleep, since we were only there for one night and needed immediate rest before an early departure in the morning. Here are a few of the more notable items: light would not work in the bathroom, outlet was defective in bathroom, floor in bathroom was nasty (we hand mopped it with a towel to show how dirty it was), toilet seat was completely broken in half, paint splatters were on the floor, someone had left stray pills (medicine) on the floor. We rang the bell for the manager at the front desk and waited almost twenty minutes with no one ever coming to the desk. We finally spoke to the breakfast area staff and told them we needed to speak to the manager. She said the manager was on a conference call and did no know when she would be available, but assured us we would get a call. We left the detailed list with our keys and room number and departed. It has been over a month and still no call and no assistance. This is definitely not the Fairfield experience we have been accustomed to, and certainly does not live up to the Fairfield Promise.

This is the place to stay while in Jackson area. Kim was working the front desk and she was so…read morewonderful !! Nothing better than a smiling face and happy person to welcome you . The room was nice and big, and clean. Loved the spacious shower. Breakfast was included and hit the spot. Highly recommend this hotel

My room amenities were changed because another guest chose to extend their stay, even though MY…read morebooking was confirmed weeks ago. I have epilepsy. I was given a room with a walk in shower. You have NO idea how dangerous it is for me to try to STAND in a shower! I paid for a room with a jetted tub, and got a room with a walk in shower. This is beyond disrespectful and unprofessional.

Housekeeping is nonexistent ! In 3 nights stay we got no cleaning service. We had to go to the…read morefront desk for clean towels. They couldn't give us coffee pods for the morning as they had none. Front desk staff is very nice but this was disappointing

Not the best holiday inn I've ever stayed in but they have CEILING FANS ! Bonus points !!read more

We stayed here recently on a recent road trip and it was ok. We stayed in a king suite with a…read morejetted tub. The room was huge, with a separate living room with a sofa bed. The room had a mini-fridge and microwave. The jetted tub was nice to warm up in after our time at the pool. The pool is slightly heated, but still pretty chilly. There was a dirty wash cloth hanging up above the faucet in the shower, so not sure how clean the room was. The fitness center equipment is falling apart (treadmill), but they have free weights. The breakfast options were good.

We decided to book something special for our first time in MS. We stayed in the Cannonball room…read more#11. Pros: 1: Room was huge and located on 1st floor. Bathroom very large also and well appointed. Exceptional lighting. 2. Kitchen access upstairs for ice, free soda, coffee, tea or water, homemade cookies bt elevator or stairs. Honor system for alcohol (we didnt try any). 3. Accommodating pleasant staff. 4. Old historic house and small but pretty grounds you can walk around. The magnolias are ancient and spectacular. Wish we could have seen them in bloom. 5. Can order nicely prepared meals to room or eat in library lounge - breakfast or dinner. Def an old southern feel to the place. Cons: 1. Parking was tight and hard to to manuever but they did have a cart available for rooms that are further away - partially broken. 2. In downtown area, kind of dingy and run down - but somewhat charming w many old craftsman homes around. 3. Could have used some hanging baskets and annuals for more color and charm - would help brighten the mood of the run down area of town - 4. And wish theyd answer the phones. We left messages almost everytime we called (they were good about calling back). This leaves one feeling disconnected from a warm hospitable experience.

Wow!!! Once again Fairview Inn delivered 5 service. This place continues to amaze me. We hosted…read moreour daughter's graduation party here and were thrown lots of curveballs due to the weather. However, Fairview Inns staff was amazing and went above and beyond to make the day special. Thank you for everything!!!

We came to stay here after a good experience last year. While the front desk help was great, that…read moreis where the good experience ends. First of all, when we got to the room the television was on and there was McDonald's in the trash as well as a fry on the floor. We thought the room was occupied but the lady at the front desk assured us that it wasn't. Also, the door would not lock and there was no dead bolt so we had to pile chairs by the door just to make ourselves feel more comfortable. We tried to change rooms but all of the king sized rooms were booked. The breakfast was also not great. While it was well stocked, the hot times were cold.

Absolutely disgusting. The parking lot was a mess and we ended up accidentally driving over a…read morebottle of liquor left in a parking spot. The sheets were disgusting and the rooms have bedbugs. We even had to have the front desk lady go take Videos and pictures of the bugs on the mattresses. STAY AWAY.

Passing through Jacksonville, I stayed in this inn in the nearby town of Clinton, conveniently just…read moreoff the highway but still quiet at night. The staff were so friendly and went above and beyond in helping to get some utensils and a knife to enjoy some fresh watermelon that we had. The room was clean but smelled a bit off when we first entered, but it improved with turning on the fan for awhile. We had a decent night's rest and were happy that there is free breakfast.

Should have looked at the reviews before we checked in…read more Room was a smoking room though we asked for nonsmoking. There was even a gross butt can completely loaded with butts outside the door. It was disgustingly dirty, and the door gapped so there wasn't really weather sound proofing from the outside. Pick another hotel... seriously.

Great stay. Rooms were spacious and clean. The location was good for walking, nice restaurants to…read morechoose from nearby. Breakfast was good

Ok, this one's a mixed bag, folks. I've stayed at this Homewood Suites over a half-dozen times, so…read moreit felt overdue to finally leave a review. To be fair, Jackson, MS wasn't my destination, it's simply a great midpoint for me to rest when I'm road trippin' between Dallas and Atlanta. The Good: The hotel is relatively new and It's conveniently located near the University of Mississippi Medical Center and VA hospital. A few restaurants are within walking distance, which is a plus. It's also pet-friendly, which is fabulous since my fur babies love a good road trip. Also, the staff is really nice (shoutout to Francine!) The not-so-Good: There's an appearance of clean in the rooms, but not really. On my last stay, I was greeted by couch stains, rusty shower, and some leftover "mystery gunk" in the kitchen sink. It's the second time the TV didn't work, and the fourth time my digital key failed. The entire fridge moved around the kitchen whenever I opened it, LOL. Also, the lobby can get quite loud, since it occasionally turns into a hangout spot for large groups. Know before you go that the surrounding area can feel a bit mixed and while I've never felt unsafe, staying aware is a must. Pet owners, take note: The designated dog areas can get very messy since not everyone picks up after their pets and the hotel doesn't seem to maintain these areas well. If want your pup's paws clean, you'll need to find another spot for walks. Bottom line: When the price is right, this a decent option for an overnight stay. Just know there are some "quirks", and plan accordingly. Happy Stays!

I spent 11 nights at this hotel while my husband was in the ICU at a nearby hospital. Jessica and…read moreSolomon were kind, courteous and took care of anything I needed to make my stay perfect. They delivered Ritz Carlton service at a Residence Inn location. The hotel itself was nice - rooms could use a refresh. Breakfast was the usual offerings. But what stood out were Solomom and Jessica. These two individuals were top quality, hospitality rockstars! I hope that they are recognized as such by the property owner and Marriot. Great job Jessica and Solomon! Thank you for all you did for me during my stay.

There's not too many nice places to stay in Jackson but I thought they would have done better with…read morea location so close to the hospital and university. The staff I will say are great and try to help with what they can. The first room I checked into was so hot and filthy, I had to request a room change. Not sure why I was given a handy accessible room with a broken faucet, dirty floors and dirty walls. I know it's been hot lately (78F) but the AC units don't seem to keep up in this building at all. The temps in the rooms barely budge lower and sometimes even creep up! Also power seems to be unreliable as it goes out at least once a day! Building looks a little neglected with lots of hallway lightbulbs not working, and just small issues like paint and cracks on doors. At first glance everything will look fine until you start looking more closely. Breakfast is just your usual complimentary fare of eggs and bacon, bagels, yogurt, juice and coffee. You can make yourself some mini waffles with syrup if that's your preference. I did enjoy the coffee very much. Couldn't access the pool as the room cards don't seem to unlock the gate and staff don't really know why. Wifi is also very spotty at this location as I regularly get disconnected for 30-60 minutes at a time. No water is provided so you'll have to get your own. Showers are nice and large with nice smelling soaps. Unfortunately, no moisturizing lotions but Jackson is fairly humid so you might not need. Beds are large and comfortable with those terrible hotel pillows. It's kind of your no frills residential hotels for a decent price.

It has been almost 10 years since I last stayed at this hotel and it is still GREAT. The hotel is…read moreclean, well maintained, and the staff (Front Desk, Bar, Restaurant, Valet) are still EXCEPTIONAL!!! Interacted with 5 different ladies at the Front Desk and 3 different guys on the Valet Team; each were DELIGHTFUL and enhanced my guest experience. Enjoyed a drink at the bar with fast and friendly service and my to-go meal (Shrimp Alfredo and a Side Caesar) was DELICIOUS!

Arrived Monday and checked in. Had to change rooms because the first smelled like smoke. Get into…read moremy room and notice the closet door is messed up and won't close properly. Monday night the shower door leaked because it doesn't close completely so I used numerous towels to dry it up. Set them out by the door and came back Tuesday around lunch they were gone but not replaced. Noticed the cleaning lady cleaned the room before mine then after mine, collected the towels but didn't replace them. Had to ask her for more. Realize Wednesday morning that the valet took some items out of my vehicle, hotel says the valet company is separate from the hotel. Had to get Jackson PD involved and I'm still missing my items. By Wednesday they still hadn't came into my room to clean it, no big deal I guess, I'm not a filthy person. Had to get my key card reset for some odd reason and my digital key in the app had never swapped to the new room and nobody at the front desk knew how to do it. Sitting at the desk Thursday doing some work. Just happen to look back a certain way and realize the bed is a bed like your house and doesn't sit flush on the floor. Immediately started noticing what looked like almonds or peanuts under the edge of it, a place a vacuum cleaner would easily reach, then I found a receipt dated 5/2025 from Biloxi Ms. had some issues with the ac Thursday night so I checked the filter and needless to say it hadn't been changed in a good while. Lobby is nice except for the glamour shots by the hour deal they do so you have all the local thots in their skimpiest taking pics. I do not recommend this hotel or downtown Jackson for that matter. It's all dingy and rundown and homelessness is rampant.

Love this place. Stayed here twice recently and it was spotless clean and staff is really helpful…read moreand friendly.