These guys had my tank for over a month. At first they asked me to call every day to see if their…read moretanks had been refilled, after two weeks of that they said they would call me. I waited two more weeks and called and they said their tanks were full but that they would have never called me because my tank would have never been filled if I wouldn't have called. Worst customer service for being such a small mom and pop shop.

Funny enough, after a few years this still the worst Home Depot!…read more The cashier gave me a huge attitude and walk away with our helping me! She got mad because I said if you can't make a decision or have Trouble, you can call the manager to help with the price discrepancy ! She walks away and said that "I was going to change it but you want the manager!, fine! ( with attitude) She walks away and ignored me, not even calling the manager. I have to demand her give me the manager. I am told that this is the training provided that all cashier gets when is regarding a price challenge of $.30, have the customer to walked back and not offering the actual advertised price. She made me like a thief or liar, just can't believe that Home Depot doesn't value us as customer. It does made me rethink that we can go somewhere else what has price more accurate to avoid future dispute. Not just the store manager needs to aware of this but it's district manager, this is a small town that many people wouldn't complaint and stay quiet but I wouldn't! I want to make sure your management team understands this frustration! I could have just left and paid the $.30 cents but I just think this is unfair and it's a good try to see if the store has good customer services.. i guess not....

Their third party installation service told me they would be to my house in 10 minutes at 1:05 pm…read more At 1:38pm they asked of they could have another ten minutes. No, problem as I have worked in customer service and understand that things easily go wrong. Two hours later they showed up. One employee asked where the metal hoses were for my pedistal washer, I explained he never left nor mentioned those (mind you, he said he the metal peices to the hoses for the big washer were corroded and he would have to re-schedule the installation. Still, not a problem so I got it fixed). When they areived I asked that when they need to go in/out of my back gate to please make sure it was closed because of my dogs got out they would run away. I had to remind them three more time because the gate was wide open. The fourth time I found the gate open I told them that this time one of them could shut it. One of them looked right at me and locked the gate while saying he did not know how to do it. That being said, the sales and management team were awesome. If you buy from Home Depot ask for Hilda. Of there is a problem the manager I dealt with was Linda. Amazing customer service!