I had a concerning interaction with one of this company's drivers that left me questioning their professionalism and approach to customer service.
When a serious road safety issue was raised, the driver responded with a dismissive and arrogant attitude, showing little regard for the potential consequences of their actions. Rather than acknowledging the concern, the response reflected a "nothing happened, so it doesn't matter" mindset, which is troubling in situations where safety should clearly come first.
What stood out most was not just the incident itself, but the way it was handled afterward. If this attitude carries over into how customers are treated, especially when issues or complaints arise, it raises real concerns about how the company responds when things don't go smoothly or when someone challenges their perspective.
Based on this experience, I would be cautious and would expect a higher level of accountability and professionalism from businesses operating vehicles in public spaces. read more