Timely and knowledgeable technician came to my home, and identified a critical problem in my…read moresystem. Would certainly recommend, but make sure you ask for no techs in training, and double check the solution is to your standards. * The loss of star (1) is because I was charged for (2) techs, because someone in training was along. The trainee did little more than incorrectly place, and then over-tighten my fan blade, which the senior tech wound up coming back to remove. *Loss of star (2) is due to the initial "repair" strategy, being to bypass the high & low safety systems of the unit. It would have operated, but it would have done so until catastrophic failure due to the bypass.

My air conditioner stopped working last night, so I called Rich this morning to setup and…read moreappointment with him at my home. He and his partner were out at my place within 2 hours and fixed my AC unit in another hour. They are extraordinarily knowledgeable, they answered all of my stupid questions, and Rich even gave me a few tips on how to maintain my furnace in the fall. Giving Affordable Heating & Cooling anything less than 5 stars would be dishonest, and I would actually give them more stars if Yelp allowed it. Thanks for all your help guys!

Terrible experience. If you have a mini split, I would look elsewhere. 6 weeks in the heat of…read moresummer without air conditioning as they tried to fix it. Every time they touched it they found something different that didn't work. $3k of effort over those 6 weeks and it still didn't work. Quoted me $9k for a new unit. Got a second price at $2500. Not sure how they do on other types of units but don't call them for a mini split.

Worse people to deal with. Four weeks out from them coming out to get me a quote for repairs on my…read moreradiant heat. You'll be better off going somewhere else.

Our heat went out on Saturday night 1/24/26 so we woke up to a pretty chilly house on Sunday. I…read morecalled several contractors as I new how cold it was and people would need help. NWI H&A got to us in less than 3 hours and the tech was awesome and had the furnace up an running in about 15 to 20 minutes. They only charged us $119 for a service call on Sunday which I thought was very reasonable as only one other company was even close to that price. The tech explained what the problem was and gave us advice on how to keep our furnace running well. I am a very satisfied customer.

I had NWI heat&air install my new air &furnace 2 years ago. In that time they came back to recharge…read moreair system twice. Turned on air on 6/16/24 no cold air again. Tried 4 times to reach co. to come out,never called back. Sent text that he dissolved his co. on 6/17/24 and could no longer come out or honor our prepaid spring checkup. I called our former service co. Area Sheetmetal and was told because of shoddy work on coolant line he now needs to cut and replace by leak. Total so far is $1000. Thanks to the owner of this company and his unqualified employees. Run away from this co. If he really has lied to us and is still doing business. Beware of any variant of this business name and owner John or Mike Lopez

Had my furnace checked couple of days ago and looked at by J & J heating and air conditioning. I…read morewas very surprise how proficient and professional the serviceman by the name of Jared Reynolds was. All I have to say he knew what he was doing and worked very hard. Also he was very nice and cheerful. I like that. If you need your furnace checked call on Jared Reynolds at J & J heating and ask by name.

This week weve been going through a heatwave and of course our AC stopped working. I Called J & J…read moreheating and air conditioning and they came to our house AFTER business hours and fixed the problem. Jerod was the specialist who did the job and he was fantastic! We highly recommend this business.

We had a furnace issue and our home warranty sent JL Mechanical LLC to help. From scheduling to the…read morecompleted repair, everyone we worked with was friendly, professional, and reliable. Amber was wonderful with communication and scheduling, Christopher was knowledgeable and explained the issue clearly, and Robert did a great job completing the repair. We were especially impressed that the entire process was handled in just three days, and everyone arrived on time or even early! They made a stressful situation feel easy and hassle-free. Huge thanks to Amber, Christopher, and Robert for the great service. We would definitely recommend JL Mechanical LLC!

Josh & John did a great job getting our complete HVAC system changed out In a day. They were always…read morehappy to answer any questions we had, and we feel like we got a great deal on our whole house system. Amber and Jennifer were great to work with getting everything ordered and scheduled quickly. As a veteran myself, it's always great to be able to do business with a veteran owned company.

Timely and professional service. Clearly articulated. Follow up was not needed. Answered voicemail…read morewithin hours.

I have been using this company since I bought my house over 20 years ago. they have helped us with…read moreall our heating and a/c units and re-did our heat ducts in the basemen. Reiling has always been my first call when I need help

14 year old furnace went out 2 days before a day with a high of 12. They came out, assessed, told…read moreus our options and installed a new furnace all within 36 hours. Very very pleased, we all hate when we have to make these purchases but at least Kent was incredibly efficient in the entire process.

10 out of 10 recommend Kent, especially for new construction! Amazing office staff, easy bid…read moreprocess, fair negotiation, and the install team was so respectful! They left no trace and alway cleaned up their materials! Alex B and Zack were the two installer we had and they are the dream team! Holly M (Director of Customer Engagment) caught wind that I was going to build and reached out to ask if Kent could provide a HVAC bid, and I'm so glad she did! She put me in contact with Bob and he made the bid process so easy. I had a finalized/signed bid in less than a week and we were able to negotiate a few other items that we wanted! I reached out to Bob via telephone with questions and he was prompt with his response. I found out later that he was actually on vacation when he responded! Holly also hand delivered information packets about the equipment we would be getting installed. The customer service is top-notch! Kent was my favorite company to work with during the new build. I was able to be on site while all the trades were there at the same time, and the Kent team was always the first to greet me when I arrived! We got the runaround from the other trades about when they would start on our home, but as soon as we gave Kent the green light, they showed up and started exactly when they said they would. This was the first time my contractor worked with Kent and he was so impressed. I was unable to be at the initial walk-through, so Holly and Alex made a special trip back out to the house to FaceTime me and make sure I was informed of the plan! They walked through every room, gave me their feedback/suggestions, and answered all my questions. I was confident that I was in good hands! The walk-through was on a Friday where they laid everything out then Alex made the ductwork on Monday and they were off to the races on Tuesday. I can't thank the install team enough, they were working in below freezing temperatures to get the job done! Kent really is a well oiled machine! The new owners, Stacy and Glenn know exactly what they're doing! New construction is full of twist and turns but I want to give a huge thank you to Holly, Bob, Alex, Zack, and Stacy for making this experience the easiest and most smooth part of the construction process!

I had a great experience purchasing my furnace from this company. Their pricing was very…read morecompetitive, and Dan was extremely knowledgeable and helpful throughout the process. As an added bonus, I also received a NIPSCO rebate. Highly recommend!