HORRIBLE experiences here. I will not be bringing back my clothes to be dry cleaned.
My expensive TUXEDO dress shirt was ruined. I wore it once to an event for an extremely short amount of time but had taken it to be dry cleaned, upon picking up my shirt the armpits were stained a dark yellow!! I demanded that it be redone, as it was brand new and a price tag over $400. I came back to pick it up AGAIN, and it was still yellow. I do not sweat that badly, and I have taken other white shirts here before and nothing has ever happened to it. So why was my expensive shirt ruined? They claim it was MY sweat, perfumes, etc and not their chemicals. I think they are lying, they must have seen that it was changing colour. I spoke with the manager and he was extremely rude to me about it.
On another occasion they physically WASHED a shirt that clearly said dry clean only and shrunk my shirt. again another expensive item.
I won't take my dry clean only items here or any of their other "eco-friendly" locations ever again!! And I will also recommend friends somewhere else and to avoid this company at all costs! read more