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Eclipse Sunless

5.0 (1 review)
Closed • 5:30 am - 9:00 pm

By appointment only

Services - Eclipse Sunless

Spray tanning

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11 years ago

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Palm Beach Tan

Palm Beach Tan

3.5(26 reviews)
3.2 km
•$

Loved my experience here! The girls that work here are all so so nice and helpful. It was my first…read moretime coming here and they took all the time explaining everything to me. My spray tan looks amazing as well

I recently went to Palm Beach Tan to purchase a one-month membership and some lotion so I could get…read morea basic tan before our wedding in April. Unfortunately, the experience was extremely disappointing and felt very misleading. The products were advertised as 50% off, but that discount only applied if you bundled and bought multiple items. When you actually do the math, it comes out to essentially the same price as buying a single product at regular cost. That should be clearly explained upfront and not advertised as 50% off all products. I was also told the monthly membership and products would be $89 total. After agreeing to the $89, I inserted my card. Before tanning, I checked my bank account and saw I was charged $109. When I asked why it jumped from $89 to $109, I was told it was "tax." That would be roughly a 22% tax, which is clearly inaccurate. There was no transparent breakdown shown before charging my card. Today is March 4, so I assumed (as anyone would) that a monthly membership would run until April 4. Instead, I was told it would only last until April 1, which makes no sense for a "monthly" membership. When I requested a refund, the two employees at the desk told me they couldn't process one because their manager was in a meeting. When I asked them to call her, suddenly she was available. One employee went into the back to speak to her, then came back out and tried to upsell me to an even higher premier membership with what I just paid instead of simply refunding my money. The lack of transparency, inconsistent information, and pushy sales tactics were extremely frustrating. I would highly recommend asking for a full price breakdown, confirming exact membership dates, and requesting a receipt before swiping your card. I truly hope I receive my refund.

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Eclipse Sunless - skincare - Updated May 2026

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