DO NOT GIVE THEM YOUR MONEY! This company did not provide the services I paid for, has kept my…read moremoney and has failed to respond to a court action to retrieve my money That's the short version. The long story is below. I read the reviews and thought I'd picked a winner here. I'm happy to hear that others have had a good experience. Unfortunately mine has been very different. Different enough to warn you about. I had Fadhil give me a quote for a truck rack back in March. I had to drive all the way out to his shop in PoCo to drop off my deposit because he's not set up for credit/debit and doesn't do e-transfers. I said I needed it asap, because my busy season was coming up. I tried to get in for the fitting but it was put off. After nearly 3 weeks of not hearing back, I called them to find out what was going on. I didn't get a response so I called again. Still nothing. Then I emailed. Finally I got a reply. I was told the materials were on order and they'd let me know when they'd be ready for installation. By this time I'm getting busy at work and need that rack. Weeks go by and I hear nothing. By the time late June rolls around, I've had it. It's too busy at work to bring the truck in now. I ask for my money back. Again I have to contact them multiple times by phone and email over several weeks to follow up on getting my money back. After numerous delays, I was told they were just cutting the cheque, then that the cheque was in the mail. Well the cheque was in the mail for three weeks. The receptionist swore up and down that they mailed it when they said they did and that it was just taking a really long time to get to me. She even told me that they'd sent cheques to other companies that same day and they didn't arrive for two weeks! When I finally got my cheque, Fadhil had deducted $124.70 for materials and there was a Post-it Note saying to call before cashing the cheque. I called and was told not to cash the cheque until the next day or later so they could have the proper funds in the account. (Something you think you'd do before sending the cheque!) I followed instructions only to find out that the cheque had bounced and my bank had charged me $5 for the NSF. As this matter escalated, I repeatedly asked to be called back about things. I first asked the receptionist to call me back. This happened several times and not once did she do so even after I brought it to her attention that she kept saying she would return my calls but never did. After this happened a few times, I asked speak directly with Fadhil. The receptionist would say he'd call me back and then I repeatedly didn't hear back. Finally I insisted on getting his number to speak with him directly. After a lot of excuses, Fadhil's receptionist told me that she wasn't allowed to give me his phone number! I explained that the cheque had bounced and that this was getting into legal territory and I needed him to call me back for real. She promised up and down he'd call me back in two minutes, which she'd promised before. I got off the phone and, as usual, he never called me back. This whole episode has been very disappointing. It's also alarming because Fadhil has nearly $900 of mine and I can't get anyone from his company to contact me about this. As it stands now, I've had little choice but to file a small claims action since I haven't heard back about my deposit. The owner has simply ignored the claim so I am escalating the legal action. Obviously it was a huge mistake and a waste of a lot of time and energy going with Fadhil. I trusted him to come through based on the reviews posted here, but good reviews obviously don't guarantee that things like this won't happen. Don't make the same mistake I did. There are other companies to go to if you're wanting metal fabrication. I can't vouch for them but I can certainly warn you about Urban Metals. Run!

From the owner: Affordable and professional Custom railings, gates, fences & glass. Design, fabrication and…read moreinstallation in Port Coquitlam.

We got scammed. Job was terrible, and they left before it was finished. Unfortunately we did pay…read morefor most of the project, they never came back to finish. Phone numbers are no longer in existence.

From the owner: Summer Special – FREE Gate with Every New Fence! (Minimum 80ft)…read moreQuality, custom-built fences that last. Fast, reliable service by Diamond Pro Fencing & Decking LTD. Call 778-872-3941 for your free quote today!

'Unreview' I suppose but after 3 weeks of trying to get a response - multiple tries on the phone…read moreand via website. All the positive reviews are the only thing that kept me so persistent, and to be honest, I would have even been okay with a response that said 'would love to help but we just have no time for the next 2 months'... instead nothing at all. Frustrating at best

After a google search, followed by searches on BBB, Yelp and Facebook, and a very personable…read moremeeting with Spencer, we had a great feeling about hiring Westminster Fence & Deck to redo our fence! Spencer gave a fair quote and was genuine in understanding our needs. He was great at communicating: always on top of his emails with the various questions I had.  His crew of men, Dan & Colin, were very friendly and respectful of our yard. Their takedown of the old fence was quick! And the craftsmanship of the new fence was superb! Their tag along beauty of a Bernese Mountain Dog, was very quiet and respectful of our property too! I highly recommend calling Westminster Fence & Deck to take care of all your fencing needs!

We replaced our 14 x 8' patio cover with aluminum and glass. Beautiful look, excellent design,…read moreprompt installation, great price, responsive staff. Highly recommend.

Excellent product. Great people to deal with…read more Richard was a pleasure to deal with also and looked at solutions instead of explaining what problem was like the other three quotes we receive. Their price was fair and they stuck to the budget. Super fast turn around after "all the ducks" were in a row. The reason they got 5 stars, as normally I would provide 4 stars max, for work being done as provided bit they went above and beyond. Why 5 stars? Because a little "hiccup" occured and a mutual agreement was achieved in a professional and quick manner. A company is not only measured by it's service and product but also by how it deals with customers when situations arise. I am confident this isn't just a "one off" way they deal with customers. They care and are willing to listen fairly and with reason. Well done BC awning and thank you for taking the time to grow your business, one client at a time.

Fantastic experience with Surrey Cedar. Their team was helpful from beginning to end - answering…read morequestions, providing guidance, and helping us to find the right materials. Everyone we dealt with was knowledgeable and responsive. The cedar products are top quality and clearly built to last. Highly recommend Surrey Cedar for anyone looking for a company that combines great service with high-quality products.

Built a fence for me. Complete junk. Refused to fix obvious defects. Now, they no longer build…read morefences. No surprise.

We had budget aluminum install a backyard awning- we are so happy with the work and communication…read more We had a few issues and the team was very responsive and corrected things as needed. We were happy with their customer service.

From the owner: Patio Covers, Railings, Gates, Fence, home renovations and repairsread more

We had an outstanding experience with Celsky Vinyl Sundecks & Railings. From the very beginning,…read moretheir professionalism and work ethic stood out. The team was courteous and hardworking. They also delivered exactly when they said they would. The project stayed on schedule, and they kept us informed throughout the process, which made everything stress free. their pricing was very fair and reasonable for the quality of work they provided. We would highly recommend their services to those looking for deck resurfacing and new railing installation.

The waterproof layer for the balcony and the rear deck started to crack. After contacting four…read moreother deck companies and hearing nothing, I was so happy with a prompt response from Celsky. It was easy to communicate with Celsky. Ken addressed all of my concerns regarding the vinyl decks and a staircase. The result was amazing. I was very happy with the workmanship.