Friendly staff. They provide free soap, bleach, and canned food for clients. The place is not new,…read morebut they keep it clean and treat customers like family. Heads up-- if want to dry clothes here they expect you to wash them here. It makes sense; they want to know things are clean when they go into the dryers.

Place is clean. Plenty of open machines. Don't use laundromats very often and shocked to see the…read morecost per load.

I have mixed feelings about this place. It's clean, there aren't a lot of people asking you for…read moremoney, it has 2 old school arcade games, and most of the machines work. Every time I come with out fail one machine doesn't do what I expect it to. Today for instance I did towels and some darks. The towels went into a super washer and they got clean. My darks went into a double wash and they did not. The driers are hit or miss. My towels are taking for ever even tho I split the load between 3 driers. My darks dried so fast I thought the drier was a super drier so I put some of my towels into that unit.... As I am folding my darks I smell them and they do not even smell like tide. They don't smell DIRTY but they certainly don't smell fresh and clean. This happens usually with one load every time. I can't explain it. Another thing is they are wrinkled af. In my experience clothes should not come out of the drier wrinkled... I mean I used to put wrinkled clothes in the DRIER to quickly UNWRINKLE them. So I don't know. I will try one more time next week before deciding to go some where else. Reg wash $5.25 for the smaller machines. And up if you want a better wash. $8.75 for the super washer. Drying is $0.25 for like 4-7 minutes depending on temperature. My towels have been in for going on 45 mins now I want to say. Maybe it is just me.... ‍

Yes, yes, yes! We…read morecame to Monterey after a few days in Yosemite and rather than paying a fortune for laundering service at our hotel, they recommended this wash and dry. I think the pricing It's $22.50 for anything less than 10 lbs. We had about 11 lbs and I paid less than $25. We dropped off around 9am and had it picked up by 4pm. It smelled amazing and folded intricately.

DO NOT COME HERE!!! Your laundry will go missing if you turn your back for 10min. ALL of my son's…read morelaundry was GONE in a matter of minutes.

I don't usually do this but I have to since I I'm calling and nothing no response since. As can see…read moreI came to wash. I used about 4 machines all worked good except #31.call the # posted Got this text. Thinking I can come @9 like he say. No the lady start talking loud n rude tell me no refund cause I used to much soap ( used the measuring top that comes with the detergent) she say call the number I'm showing her the message she keeps saying no. why even tell me she there @9 n not let her know that someone will be coming for wash time or reimbursement like the message says. Yes I blowed up his phone after cause the lady saying I'm not getting refund like everyone work hard for their money. It's should be stolen from you like this N now there's just none to go to now I'm honestly feel like just calling police for the principal of fact. I just want my money back at this point.

Best laundromat in the county. Moms Laundromat is clean, well maintained, and easy to use. You can…read moretell it's cared for. The owner is friendly, helpful, and quick to respond to any issues, which I really appreciate. What really stands out is how they handle closing--they don't rush you out or make you feel uncomfortable. They just ask that you close the door behind you. It's also camera-monitored, so it feels safe even late at night or early morning. Highly recommend.

Great place to go. The Spani announcement is horrendous though. What idiot did you get to read it…read more She totally butchers every word she reads. Couldn't you find a Spanish speaking person to read it? It hurts my ears every time I hear it. Find someone who can read.

If I could give 0 stars I would. I tried to put in the $7.50 to start the machine but the machine…read morewould not accept the last 4 quarters nor would it return the ones I had put in. I called the number on the change machine and also texted. Another customer had the same issue. I still have not heard back. If you do the math, this owner can make more than $5K a year by stealing from customers via broken machines. I have called the Seaside police department and filed a report.

This laundry mat is a hot mess. Machine was finished went to take my clothes out. The clothes were…read morestill soak, sudsy, just wet. The laundry attendant does not speak English. So she had to ask a customer to tell me I put too much soap. Which I did not. The other washer that I had the same amount of detergent, but did not come out soak and wet. It took me$3.25 to dry that load. I am Not happy.

This review is for the Sudz Monterey location!…read more This place is SO awesome. The owner was working today, and she was so helpful and sweet. It was my first time there and she made sure I knew how things worked. The machines are really nice quality and don't leave any funky smells on your clothes like some laundromat machines do. I was able to wash my really big bed comforter for ten bucks which is a pretty good value I think! At other laundromats it's cost me $12 bucks just to use the larger washing machine so I'd say this is a steal. The place was clean too and you can use their card system, or pay with cash or credit/debit. Nice location too, just off the highway near Del Monte Shopping Center. I'll definitely be back again!

I called and was told it was $2.50 per pound. When picking up my receipt and it says $17.50…read more Minimum purchase order $17.50. I probably bought in 3 pounds of clothes in assuming I'd be charged around $7.50-$10. Nothing was sad when I dropped my tiny bag of laundry off. This person could've added a little bit of value to their business seeing I was a new customer by telling me there's a minimum charge order price when I brought in a tiny bag of clothing. When I picked my clothes up on Sunday at noon, the young lady was pretty blah. She told me $17.50. I was surprised, but I gave her a $ 20 and said you can keep the change. She replied "do you want to receipt?" I said "sure and thank you." And then just silence... grab my laundry and walked out. How difficult is your job? Are you that unhappy that you can't be polite?

Went in today to do laundry. Washed my cloths, threw in the dryer and left. Came back at the…read moreestimated time it should be done. Found cloths completely wet. Paid again(45 minutes). Left and came back. Still wet. Tight schedule already 45 minutes behind. Moved machines and hoping it'll be ok. This has happened a couple times now. Not even worth calling for $2 it's more the time lost being stuck waiting for cloths to dry. Maintenance is not good. If it wasn't for the location I wouldn't ever come back. Very upsetting.

I travel a lot and find that many laundromats are super sketchy. The parking lot kind of sucked…read morebecause it was small and hard to negotiate my big old van... But the place itself was clean, not too expensive, and had a regular maintenance man on site... At least while I was there. It's also on the north end of Santa Cruz so you're not in the middle of the chaos.

Kind of a pain in the butt to do laundry here. Dryers are not super hot so expect that part of the…read moreprocess to cost you more.

This place is horrible. To begin it's expensive. Most…read moremachines are out of service and most eat your quarters up with no credit. The bathroom is "closed for health reasons" and if you do your laundry on a Sunday there is no office hours.

Top notch service. I brought a load of sodden towels after a flood in my home and they washed and…read moredried them all for a reasonable price, and turned them around in less than a day! Can't say enough good things about their fluff and fold!

I have been a loyal customer of this laundromat for a VERY long time, but after my recent…read moreexperience, I will not be returning. I came in with six or seven loads of laundry, so I was constantly moving between machines, loading clothes and adding detergent. I had only been there for about 20 minutes when the owner approached me in a very casual, unprofessional manner and asked if I had clothes in one of the washers. He pointed toward the front of the laundromat and said someone had pulled them out because they were "just sitting there." I told him those were my clothes and explained that I was the only person handling several loads. With only two hands, it naturally takes time to get detergent into every machine. I had already added detergent to that washer, and instead of taking a moment to ask the customers in the building if the load belonged to anyone, someone removed my clothes with the detergent still all over them. What disappointed me the most was the complete lack of accountability. There was no apology, no acknowledgment that what happened was wrong, and no effort to make the situation right. Instead, I was questioned about what time I arrived and whether I had even been inside the building. Ironically, he even admitted he had seen me when I arrived, which confirmed that I had been there the entire time. To make matters worse, I had stopped at the store beforehand and only had enough money to buy a small bag of detergent powder. That detergent was mostly wasted when my clothes were removed from the machine, and I was left with the inconvenience and expense of having to figure out what to do next. If a washer contains clothes covered in fresh detergent, the reasonable thing to do is ask the customers inside if the load belongs to anyone before removing it. Assuming it was abandoned without making any effort to verify ownership is unacceptable. I was so upset that I took my wet clothes to another laundromat to finish drying them. This experience showed a lack of professionalism, respect, and basic customer service. I also can't help but think about how frustrating this would have been for someone who is elderly, disabled, or doesn't speak English fluently. Situations like this should be handled with much more care and consideration. Unfortunately, I will not be returning, nor will I recommend this laundromat to others.

I came in after work and the place was spotless. The owner was here fixing and cleaning was very…read morepolite and thanked me for coming. The laundry mat is so clean, it has QR codes where you don't need to bring no money download the app and you get a five dollar discount for using it for the first time definitely worth trying and I will come here from now on I live in Salinas

I am fortunate enough to have a laundry area where I live. Not sure what happened that I ended up…read moreat a laundrymat. I think I couldn't find the key to the laundry room or something and I had a lot of laundry to do so I wanted to was a bunch of clothes at once to get it done sooner. So I ended up here. Yikes. It was awful. Most of the washing machines were broken. They wouldn't take your money. It was expensive. I had to use a bigger size washing machine than I wanted. The machines only took change. Most places take credit cards or debit cards. There was a meager sign giving silly information for complaints or problems. It was also a bit dirty and grungy of a place. While washing my clothes I chatted with a lady doing a lot of laundry, she said she usually goes to Pacific Grove to a really nice place. Not sure why she was there, except for the larger washing machines were working. Anyway, I would say...do not go here. It is horrible.