DO NOT GO TO THE MIDAS ON HESPLER ROAD IN CAMBRIDGE!!! My car died after going in for an oil…read morechange. I saw the mechanic put my air filter in backwards (not realizing-Im no mechanic myself-he first tried to put it in the correct way then flipped it to the other side) THANKFULLY it didn't die on the 401!!! Cost me $200+ to change the air filter and clean out the air flow sensor and tube. DISGUSTING Considering the fact that the oil change itself cost $135.00!

I brought my car into Midas they looked at my car reviewed the problem and didn't charge me for the…read morebalancing and labor it took to find the problem I really appreciate those guys they are so professional thanks by this I will see you again

Took my vehicle in for an oil change. They told me my transmission needed flushed, I agreed. Long…read morestory short, they destroyed my transmission. After spending $7000.00 I am back on the road. Fast forward 4 years, we got our day in court. I had decided to NOT let them away with it. I won and was awarded all monies. Now I need to collect, which will be a challenge but I am NOT letting them away with it!!! My lawyer said we will garnish their bank account. I can wait as the interest keeps clicking away!!

Had a tune up next day neighbor told me my passenger tail light was out why was thisread more

These guys are incredible. We have been bringing our vehicles to Water Street Auto since the '90s…read more We moved from Cambridge in 2014 to a city an hour away but we still bring our vehicles to them --- several times we've even had to have a tow. Trust is everything! Our vehicles are older and these guys keep 'em running & safe on the road. Won't ever go anywhere else. They're the BEST, bar none!

Seriously, one of the best auto repair facilities I have ever been to! And, I've been to lots!…read more They are honest, friendly, happy to help and have the best manners! Always happy to check out my issues and never a cost! They truly are honest which unfortunately is not the case with most dealerships! Love this place and the employees are the finest! Thanks so much for your help always!

BEWARE!!! OVERTORKED MY DRAIN PLUG ON MY OIL PAN AND REFUSED TO TAKE RESPONSIBILITY!!! Had been…read moregoing to this franchise for over 2+ years. I spoke with the Franchise manager and they spoke with the Owners and no reasonable resolve could be reached. This is an independently owned branch so Head office at The Great Canadian Oil Change can not assist with this matter. So the Automated reply from the owner is VOID as I did this before i posted this review.

I like these guys, the last review by 'gail' is not exactly fair, if your looking for "friends" try…read morean online lonely hearts website, haha..!!! I called these guys out of the blue to help my disabled elderly brother get an e-test and the manager Phil was very polite & professional. I think I'll stop by & thank him with a case of beer or a box of donuts... I have a feeling that 'gail' may not exactly be "miss congeniality" herself either... : D "It takes two to tango".

Jim Walton was a pleasure to interact with. Very professional in his approach and never made…read moreunrealistic promises. The issue I had was a noise coming from the brakes when I first depressed the pedal. A full service on the brakes solved the issue and he also provided a summary of what was done and discussed including a video in the digital report online of an anomaly that was observed I'm very pleased with their thoroughness and the cost was around what was expected for a professional service

I'd taken my car here for years and loved it, then had a few bad experiences during the pandemic --…read moreleft my car for scheduled service that was not followed up on in a timely manner, follow-up work not done, no information given on repair timelines, etc. So since then I have taken my care to the dealership. I thought it might be the pandemic and it might be time to give them another chance. Boy do I regret it. I made an appointment weeks in advance for an early morning and put both online and with the lady on the phone that the a/c was not working -- the air blows but it doesn't get cold. Brought my car in on time. The person at the desk told me they couldn't say when it would be looked at as they "only have two a/c techs." Went for a local appointment and walked by Eccles 2 hours later -- my car was still in the same spot I left it. Went home, called four hours after I'd left my car there for an update as I hadn't heard anything. They hadn't looked at it yet and didn't know "where it is in the lineup." ??? Isn't the point of having a 9:30 appointment that it is in the 9:30 slot? Isn't that what anyone would expect for an appointment anywhere? Would anyone who works at Eccles be ok with this themselves -- dinner reservations, dentists, doctors, haircuts, anything? You show up at 9:30, hang around until 1:30, ask them when you'll be seen and they tell you they don't know where you are in the lineup? No. I told them in that case I would come pick up my car and take it to the dealership. Did so. Got there and got my keys and the lady said, "I'm sorry, I was hoping I could get it looked at today, but we only have two a/c techs." WHY ON EARTH ARE YOU OFFERING A SERVICE THAT YOU CAN'T DO? If you can't do it, don't make us go through the effort of time off work to bring it in only for you to hold the car hostage because you aren't actually able to fill the service that day. How long would it have been sitting in that lot, waiting just for someone to look at it and figure out what's wrong? Never again. Never ever ever taking a car of mine to Eccles ever again.

We use this car wash regularly. Always friendly and do a fantastic job at a reasonable price.read more

Good deal In & out No…read moreAppointment needed 7 days a week Yes yes yes yes Last time not so good Sign said 30.00 to remove salt from back seat I have a walker He said 100.00 I used vinegar & water Gone Sorry I will not use this 50.00 deal anymore To vacuum & polish inside Nope after 17 years

They have answers to my questions. Doesn't matter the (car) subject…read more Don't let them upsell you with something you may not need.

These scammers upsold my wife for over $50 to "flush" the oil and clean the sludge out of the oil…read morepan. They also said the since she was over kilometers on THEIR suggested oil Change miles, that she had to pay another up-charge. I asked them if they dropped the pan and they said "not necessary". I said "so if I drop the pan it will Be clean?" The guy said "cleaner than it was." Laughable. The old owners were honest. The new people are scammers. I'll Never go there again. They should be ashamed. Oil change and filter are all you should need. Never get wipers, air filters, or anything else from any quick-lube, especially not from the inexperienced and opportunistic "salesmen" at Mr Lube.