People who are super collectors should be treated equally. It is a niche market and only a handful of people will shell out three and $500 for Star Wars figures or Transformers. When someone walks into the store and it's clearly interested in buying the higher items. The least the shop person can do is provide them with a little bit of attention. This shows that the shop is interested in cultivating sales with real collectors. Unfortunately, after many visits, on my last visit. My interest in a higher an item was put to the side while another collector received attention. I stood and waited patiently for the shop person and the other collector to conclude. However, afterwards, the shot person just kind of walked away, and I had to chase him down. This after I already expressed an interest in one of the higher items. My time was limited and it got all used up with me standing on the sidelines, waiting to talk to the shop owner about an item I wanted to buy. It wouldn't have been so bad if the shop owner would've said just one moment I'm gonna be right with you. But there was no communication I felt like I wasn't valued. And that really kind of put me off because I drive out of my way to go to this shop. In any event, I don't know if I'll ever go back again. I spoke with another friend of mine and he kind of had a similar experience at this shop. It's like the owner kind of just doesn't care about sales or something. I don't know. If he doesn't care then why should I? I guess that's kind of where I'm at right now. But I cared enough to write this review. So you have to make up your mind if this is a place you want to visit or not. Good customer service services when you make each person feel special especially in a shop like this that revolves around nostalgia. It's not about just obtaining the item. The whole experience is a part of a magic. And if the owner isn't really invested in cultivating that then I don't know I guess the business might be on borrowed time. read more