I went to the Wetherill Park store (24/6/10) during the late night shopping period and was met with a high volume of customers. The queue was developing and we were about 4th in line. The wait was becoming quite long, especially since the store only has two registers and there was a sale on. Whilst two other staff were serving, a staff member by the name of Dre came around to our side of the counter and offered to take our purchases from us to prepare the games for when it was our turn to be served. He thanked us for our patience and returned to the counter to collect our games from the cabinet. When we finally reached the counter, Dre was the cashier to serve us and once again thanked us for our patience. Throughout the duration of the sale, he was professional and courteous. He seemed geniunely happy to help us and happy to serve us, and was even able to recommend and discuss one of our purchases with us. Such a high level of customer service is a rare thing to see in most retail stores. He is a customer service representative that should be highly regarded! Thank you Dre for giving us a wonderful shopping experience at EB Games. We will definitely return. read more