1. Easy Lube

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    Russellville, AL

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    Easy Lube

    3.0 (2 reviews)
    Open • 8:00 am - 6:00 pm

    Services - Easy Lube

    Oil changes

    Routine automotive maintenance

    Auto transmission repair

    Easy Lube Photos

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    6 years ago

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    9 years ago

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    Hyundai Of The Shoals - Hyundai of The Shoals

    Hyundai Of The Shoals

    (6 reviews)

    Being a company car thru a lease program, I had to get my first four oil changes there. 1) told…read morethem numerous times that no one can understand me on my hands free car speaker. They keep telling me it is competing with my Bluetooth and to turn off Bluetooth on phones. Have Bluetooth off on both phones and everyone still says it cuts out and they catch every second or third word. I have to drive with my phone lying on my stomach and with phone speaker on. 2) last oil change, told them I have a slow leak in one tire and have to add air once a week. Asked them to check it for maybe a nail. They said no nail and didn't check the tire. I am still having to put air in once a week. Car only has about 36,000 miles in it. Service should be better than this! Hyundai Tuscan Hybrid - love the car but will find another dealer for service

    I'd give the team and the dealership there a negative rating if possible since I spent a 2-hour…read moreround trip to go there and accomplish nothing. I had explained in multiple chats with multiple representatives (Josh, Alyson, Miles, etc.) tons of details on what I was trying to accomplish including stating I could authorize everything electronically in terms of preplanning so they could confirm before I drive over and potentially waste my and their time. All said "sure...we can work with you on that". Got there, shown car, discussed my goals (AGAIN) .....and then "oh we can't do that." I have dealt with bait/switch before but this was ridiculous. Don't waste your time. Thus was not simply a difference if pricing negotiations....it was failure to understand everything....every detail I had provided and my desired outcomes.

    Easy Lube - oilchange - Updated October 2026

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