I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Excellent service. Second to none. Polite staff. Definitely will recommend to friends. Best mailing…read moreexperience. Dyuti was great help. Amita Desai

Their service is amazing. I have been a customer since before the pandemic. Their safety measures…read moreduring the pandemic were exceptional and even though they stay busy they move you through quickly and are very friendly and courteous. I give them the highest recommendation.

Ms. Dee, Thank you for always giving great customer…read moreservice. I appreciate your kindness that day because I was already frustrated with the frame company. You are always helpful and will to help. Thank you for making a difference in the office where you at. I know you are special. Lorie

This location for Fayetteville is better than the one off McPherson rd. Good service here, clean…read moreand organized.

This location was used as the access point for pickup as I was not going to be home on the UPS…read moredelivery date. (Dec 4). I went to pick the package up on Dec 8. The package couldn't be found. To date (Dec 16) it still hasn't been found. Staff supposedly submitted a claim/lost form. I watched the lady fill it out. I guess it got lost as well. I have to give the staff their props as they have excellent customer service in giving the run around and smiling in your face as they lie through their teeth. The assistant manager on Friday told me it was their fault they were waiting to hear from corporate about reimbursement. Today on Tuesday nobody knows anything. I was told they couldn't give the owners contact information but I'm not worried. That's an easy find. I think it's ridiculous a package that was scanned delivered, shows waiting for customer pick up and neither the access point or corporate can find it or a resolution in 8 days. Only gave a star because I had to.

Easy to access location in Downtown Dunn, which makes it convient for shipping. I was able to ship…read moremy fedex package. The staff was friendly and informative. You can rent a maulbox here for $15 a month. You can bring a book and swap for another book ( free) or you can buy any book on the shelf for $3 . Box sizes on the wall to help with your shipping needs. Clean and quiet establishment. Shipping at this location is a plus! They offer notary services and faxing.

From the owner: Need a package shipped quickly? Our center offers speedy dispatch with major carriers.read more

I started this process late Nov 2025 to buy an ornate mail box and post. 4.5 months ago, cost is…read morearound $800. Only work 4 days a week, and not 8 hours a day. I knew it would take a few weeks but then it turned into months. Lots of excuses for delays. Special wood you can only get from Cali? and takes 6 weeks to be delivered to Raleigh NC. Assurances of delivery time none have been met yet. 3 weeks telling me delivery was to be at the end of the week. Now March 23, 2026, and I am told it will be delivered in 3 days. There are so many companies who provide great service but sadly this is not one of them.

Our mailbox got unexpectedly uninstalled by our neighbor who had a medical emergency at the wheel…read more. After finding out he was doing Okay, we needed a doctor for our mailbox.. Post & Pickets brought it back to life! Took it to them on Thursday.. Was expecting it repaired and reinstalled on Monday.. Got home from work on Saturday, and there was our mailbox all fixed and installed... Super nice people and knew exactly what we needed.. Will call again if any other mailbox emergencies arise :)

Dropped off Amazon returns and they were quick and efficient. The gal working recommended clean…read moreeats since I wanted something healthy. No long waits here just great customer service.

This business has always been top notch, but I have to say that since they changed ownership a…read morecouple months ago, things have gone downhill quickly. All the employees that have been there for years are no longer there. The new people are totally inexperienced and seem like they have no desire to serve you or seem not to care if they are employed at all. Mail is never in the boxes and the excuses have been "the person responsible to put it in the box is off today", "we've just been too busy to get to it", "it's already been put in the boxes; you must not have gotten any." How hard can it be to look at an address and match that address with the number on the box? Do you have to take a special test or get a degree in Mailbox Management? Get it together new owners! News travels fast in Fayetteville!

We had a really bad experience with sending a package, the customer services are really bad and…read moreunprofessional, the lady their seems to not care about customers. the manager is not available to answer questions and never call back to answer. I tried to send a package using the DHL express and paid $150 to be received in 3 days. It's been 11 days and my package is still not left the country yet. when I asked why nobody seemed to have an answer.

My MIL uses your shop very often. She always is happy with the service and friendliness of the…read moreassociates.

They are absolutely the worst delivery service they don't care about delivery your package on time…read morethey don't care about the condition of your package and to contact them is a waste of time cause nobody takes accountability for nothing just the worst.

I just left this UPS Store. I'm not very good with computers and I needed to print a label to…read morereturn something from Amazon. There was a tall gray haired middle age gentlemen who helped me. He would not lift a finger and pretty much dismissed me. It took me awhile to figure it out and I had to pay almost $10 to use their computer. Everyone else in the store has been great to me when I've come here this guy on the other hand couldn't lift a finger get or care enough to help. I'm new to town and if there is any other ups store here believe me I will use them instead.

Such a nice location for the UPS store. They had ample staff on hand to assist with post holiday…read morereturns. The staff made the Amazon return process even easier than it already was! I would definitely return to this location for future needs.