Wonderful customer service. I live in the middle of nowhere and people always charge me for…read moreestaminets. The business owner was in my pace of work when I butted into his conversation to ask if they would come all the way out to my place. By 11:00 the next day he was here measuring my floors (for free!) and I will be having them put in this week! Their prices are more than fair. Other quotes given to us were outrageous. I know I'll be going back here for all our future flooring needs!

From the owner: We are a locally owned and operated flooring store, and we have proudly served all of eastern North…read moreCarolina since 2008. Our staff has a combination of over 90 years of experience in the flooring industry, and it shows in our friendly in-store atmosphere. Our mission is to offer products and services with superior quality at competitive prices, along with outstanding customer service.

Stopped in here when in search for carpet for my living room. They do have other flooring, but for…read morethis room my choice was carpet. Jason, the owner, quickly approached us and answered all of our questions in great detail. We chose the quality and style that we wanted and he gave us a quote, which was very reasonable. We were trying to match another carpeted area so he allowed us to carry his sample home to decide what color would work best. Steven came out and measured and could not have been nicer! Once our area was ready for the carpet, I called Steven and he scheduled it on the exact day I requested. Three installers showed up promptly and worked diligently and had us in business within a few hours! Jason called the next day to check on how our installation went and to be sure we were pleased. You just don't get that kind of service many places any more! I will definitely use Boyd's for any future flooring needs.

Great quality on the flooring and the install. We chose a pattern that required a perfectly…read moreaccurate installation and these guys nailed it. Really easy to work with, great quality. Boyd's represents every reason not to go to a chain store and settle for the contractor of the day to install the job.

Went in today and staff was very knowledgeable and helpful. Selection and pricing was great…read more BUT the showroom stank. To me it smelled like smoke and something else. The people I was with thought it might be off gassing. Regardless, some air freshener and/or open doors/fresh air would help. It gave me a headache.

This was our third purchase with LL Flooring or whatever they go by now. And I think our last time…read morewith them or at least the Greenville location. I probably should have walked away from the purchase when I talked to the "sales person " in the first minute. But we had been planning this project for a while so I held my tongue and proceeded. . Discounts advertised by the barrage of emails I received daily disappeared and the "sales person" did us a favor and found $500 he could save us. Probably why our project was a disappointment and that's being polite... Valdez the installer did a great job on the flooring. The crew like the two previous times were polite quiet and professional. Cleaned up so you wouldn't know anyone had been doing work. The stairs are a total disaster. Granted they installed what they were supposed to and I blame the "sales person " for this. We were not informed the stairs would be a different color and material than the floor, the turn in our stairs was done in the flooring so we have two different colors on the stairs, the landing was capped off sort of with the outside not having anything done to it. So we essentially have three different colors for finish on the stairs. So yes I'd recommend LL Flooring for the floors but no way in hell would I ever contract for stairs again, and no way will I ever go back to the Greenville location to purchase anything. Best advice to anyone considering purchasing from LL Flooring , go to a different location and ask questions lots of questions and if the "sales person" doesn't know the answers in detail. Walk away fast. real fast.

An outstanding, Family owned business. From start to finished they handled our siding project…read moreprofessionally and at a level of quality that is refreshing in today's environment. Thank you for a job well done. We will be calling them first with future projects. First class group all the way.

We moved into our new home in February 2023. At the end of the living room was an 18' blank wall…read morewaiting for something special. Michael Sasser brought our vision to life, adding details that made it even more special. The team worked tirelessly for 3 weeks to make our house a home we love! They also tiled our backsplash and added under-cabinet lights, as well as venting our microwave hood outside. We recommend East Carolina Kitchen & Bath and will definitely use them again for our next projects!

Expectations well exceeded!!!! Very professional…read moreorganization. From the store staff to the installers, everyone was top notch. The LVP was a great value. Much better price and service than was offered by the big box store. My wife loves the new floor. We are very happy with the service, value and quality of the flooring. I highly recommend Full Service flooring for all of your flooring needs. They went above and beyond what was expected.. I just can't say enough about the service we received. Five Stars +++++++

From the owner: The Tyson Family has been in the flooring business for over 20 years. We started a carpet cleaning…read morebusiness in the mid-90's which was part of the Chem-Dry franchise. In the late 90's we started selling and installing carpet. We only had three carpet deck boards in the back of the carpet cleaning van. But the flooring store idea was born. In the late 90's we started selling and installing carpet. We only had three carpet deck boards in the back of the carpet cleaning van. But the flooring store idea was born. We quickly expanded our operation from one store-front to all four and took over the whole building. In 2010, we sold our carpet and rug cleaning business to our employees and expanded our flooring operations. In the same year, we joined Abbey Carpet & Floor (from Naples, Florida) and opened a second location on Firetower Road: Abbey Full Service Flooring. 2014 saw continued growth as we moved to our new location in Ange Plaza in Winterville - Full Service Flooring.

I needed a good quality company to replace some tiles that were messed up by the original…read moreinstallation company. Waters Flooring did a fantastic job of correcting everything that was truly poor workmanship by the original installation company. Great job and excellent price. I will never call anyone else but Waters Flooring for carpet, tile or wood. Thanks again for everything.

When I was looking to replace flooring in a rental house I was interested in quality flooring that…read moreI could get a lot of use from and still meet my budget I wanted to stay within. Waters flooring went above and beyond what I expected to teach me the differences in wear and tear quality vs price. Their prices were very inline with my budget and much better that other places I had talked to. I was a true winner in using their installation service. Clean, quick work and great customer service is what I received. Thanks so very much.

Forrest Came out to give us an estimate which was very detailed, as well as itemized per project as…read morewe requested of him. We didn't know if we could afford everything (based off 1st quote we received) we wanted done to our new home but once we received his quote it surprised us to find out we could go ahead with all the work we wanted to get completed. We did receive one more quote we had scheduled the following day of his that was even higher than the 1st (Forrests quote was a few thousand less). So next We scheduled a date for Forrest to start the projects and he arrived as he should as I will be honest he was 30 minutes late the first day which wasn't a big deal to us as he let us know beforehand he was running a tad late. He did some demo work and hauled off the old materials at the end of that day. he then showed up 30 minutes early the following morning with all the material in tow to complete the projects we wanted to have done (Bathroom remodel including new flooring, replace bath tub with custom tile stand up shower, new double vanity install, add a small linen closet, new toilet, new paint and wainscoting with chair rail molding, added receptacle and 2nd matching vanity light, new fan/light combo, new double mirrors, removal of popcorn ceiling, paint ceiling and add crown molding. He did an excellent job on the bathroom and we couldn't be happier with the work he completed. it's been 6 months or so since the project was done and we are yet to have an issue. If we did I'm confident he would come and fix the issue with no questions asked as we have now formed a pretty solid relationship with him and his family. The other projects were painting the kitchen, putting down new LVP flooring, installed a new butcher block countertop as well as a new sink, new kitchen trim, painting kitchen cabinets (he was very meticulous about as he took some time prepping them but as the process went on and research I did realized that the biggest step when doing detailed painting), sanding and staining a kitchen table, new steps on our deck (corner steps running the length of the deck both ways), putting down a covered 15' x 20' paver patio area with a A frame roof shelter with matching metal roof to our house as well as a 4 receptacles on each corner post/string lights surrounding and a dimmable set of remote LED outdoor lights, a paver walkway from deck to patio area, 2 floodlights on rear corners of house, new window above kitchen sink, a new fold down ladder attic access door, as well as a few other odds and ends (painting a few shutter, fixing a garage door, added a attic fan on a thermostat which has worked wonders keeping it cooler in here, and a few other small tasks). He had proper permits taken out and is very knowledgeable in what he does. All I can say is we are thankful we met him and will have him do any work we have in the future no questions asked. I trust him as a person and his quality of work as we had an inspector look over everything that was done and only caught one small thing. he told us the work was done very well and done correctly to the proper code required. He is a good human and has a big heart. I wasn't gonna comment on this post until I saw 3 stars and read the negative comment he received based on not showing up to a job. I would assume he had a good reason to not do so as from what ive learned of Forrest isn't in his character. I can say from experience his work is top tier and he is a pleasant person to be around.

I cannot say if this guy does good work because he failed not once, not twice, but three times to…read moreshow up for a job. He did let me know the first two times that he was running behind and I get it... things happen. But not so much as a call, explanation, or apology on the 3rd miss, not that I would have accepted it. At some point, I'd just be a chump. Three strikes buddy, you are OUT!

the owner is a liar and will cut corners just to save a penny, he has his workers working at a…read morecheap rate while he makes all the money and works them really hard sometimes up to or past 12hrs a day. He is also a hoarder so all the material and anything that is left at the work site he will take and take it to his storage spaces and warehouse. He is not to be trusted at all because he lies don't believe what he says and make sure if you do contract him get everything in writing and check all the work while it is being done. The moment you take your eyes off the work he will get cheap materials.

BEWARE Would have given negative stars but not an option. I hired this company to install walk in…read moreshower for my elderly mother. My first mistake was hiring Mr Ferruzzi; second mistake was hiring this outfit and giving retainer $. He sent out 2 unqualified, unlicensed workers to attempt job, then blamed me for their failure to complete job. I felt sorry for these 2 employees; they didn't know what they were supposed to do. Me. F said, " don't tell them about toilet... keep them focused on the shower..." Now I'm out $2000 for NO work and a lot of stress.

Horrible job. Many areas have uneven coat distribution and dry spots. Spent very little time…read moreapplying poly to floors and stain wasn't consistent.

We had been searching for a wood floor refinisher, with little success. Our needs were specific and…read morea bit challenging. Travis came promptly, consulted carefully and gave us thoughtful advice. Ultimately he was the most accommodating, thorough and affordable professional we consulted. His crew was good and reflected Travis's leadership and attention to detail. We are so happy with our newly refinished floors. We recommend Speights Hardwood without reservation. Cynthia and Pat DeFusco