We pride ourselves on Customer Service and below you will find some of the may thank you notes we…read morehave received from satisfied customers. "Thank you for a beautiful Pergo job....We love the floor...and we will certainly be calling on you for any future flooring or carpeting work..." J. M., Clinic "Just a brief note to thank you for the fantastic job you did on my floor. Your staff was very helpful and professional. Steve was a wiz at putting down the floor and being so helpful and nice. You have some excellent employees. Thanks again for all the help." P.D. "James and I would like to thank you and your employees for being so wonderful in helping us with our new carpet venture. We want you to know you have great employees, who are patient with first time buyers like us. They answered our questions from the time we walked in to pick out the carpet to the day of installation. Bobby, Steven, and Justin were friendly, and courteous. They did a wonderful job. If we decide in the future to put more floor covering in our home, we will be back. Please feel free to use us as a reference anytime. " Thank you again! Sincerely, J & T Collier "We just wanted to let you know we appreciate the great job your men did on our carpet & flooring. We truly love it!!! Thank you also for the extra concern & effort you showed in fixing the floor in our kitchen. You all did a great job. We will highly recommend you to anyone looking to have new carpet or flooring. " Sincerely, A & D Forbes "Thanks for all your help with my flooring. Everything looks great. It was actually very nice to have a business care about my satisfaction. I will highly recommend you and your team. Thanks again to all your staff. " M. P. "I love my backsplash! It is beautiful and adds so much to my kitchen. Justin, your craftsmanship was awesome to watch. Everything you did was carefully planned and executed with a smile and friendly chit chat. Plus you left everything neat and clean. I had no trouble with the sealing process and your cleaning and maintenance advice was clear and easy to follow. Phyllis and Richie, your help in selection enabled me to get over the decision dilemma. Thanks to all for another great job, friendly service, and most of all, for quality unsurpassed. " K. B. "Just wanted to let you all know how pleased we are with our new vinyl and new carpet-it looks great! Your vinyl and carpet installers did an excellent job and even exceeded our expectations! Phyllis was great to work with too! She really listened to me and tried to help me find exactly what I was looking for - and she was patient! That is sooo important to customers. Thanks again for doing such a wonderful job in our home! " Sincerely, D. & S. MCDonald "We just wanted to let you know we appreciate the great job your men did on our carpet and flooring. We truly love it!!! Thank you for the extra concern & effort you showed in fixing the floor in our kitchen. You all did a great job. We will highly recommend you to anyone looking to have new carpet or flooring." A. & D. F. "...the Library Committee would like to thank you very much for the excellent job done on the carpet at the Library. I was very pleased with the professionalism of your employees. My commissioners made the highest comments of their professionalism...." Town Clerk "Thank you for a wonderful floor-buying experience! You have the most courteous staff that I have ever seen anywhere. I didn't know that business still exists who treat the customers with appreciation, even for a small job..."

9 years and 2 houses later, we returned to Richie Ballance for flooring in our renovated kitchen…read more We were grateful to find a remnant piece of luxury vinyl that was large enough for our project and the installation was top notch. Prices are still quite high compared to other businesses in town, but the quality and service can't be beat.

I needed a good quality company to replace some tiles that were messed up by the original…read moreinstallation company. Waters Flooring did a fantastic job of correcting everything that was truly poor workmanship by the original installation company. Great job and excellent price. I will never call anyone else but Waters Flooring for carpet, tile or wood. Thanks again for everything.

When I was looking to replace flooring in a rental house I was interested in quality flooring that…read moreI could get a lot of use from and still meet my budget I wanted to stay within. Waters flooring went above and beyond what I expected to teach me the differences in wear and tear quality vs price. Their prices were very inline with my budget and much better that other places I had talked to. I was a true winner in using their installation service. Clean, quick work and great customer service is what I received. Thanks so very much.

I had an excellent experience with Ideal Home Contractors, and I don't say that lightly…read more From start to finish, their professionalism, craftsmanship, and attention to detail were top-tier. They handled my wall-mounted TV and electric fireplace installation with precision and care--clean lines, perfectly centered, and securely mounted. Everything looks polished, modern, and exactly how I envisioned it. What stood out most was their work ethic and respect for my home. They arrived on time, communicated clearly throughout the process, and worked efficiently without rushing. You can tell they take pride in what they do--this wasn't "just another job," it was intentional, quality work. They also made sure everything was level, safe, and functioning properly before wrapping up, and they left the space neat and clean. No mess. No guesswork. No stress. If you're looking for contractors who are reliable, skilled, and actually deliver what they promise, Ideal Home Contractors is it. I'll absolutely be using them again and recommending them to anyone who wants the job done right the first time. Professional. Precise. Worth every penny.

They set up an appointment immediately and came over here yesterday They took measurements and…read morehad samples to show us

I'm a long time customer with no complaints. Ronnie has been cleaning my carpets for over 20 years…read more He has worked my emergency situations (busted water heaters) into his schedule, has traveled out of town to assess and treat a mold problem with the crawl space on a rental house I own and is good about showing up at appointed times. I have referred him to friends who were also satisfied. Since I've never used another cleaning service, I can't comment on his prices but they seem reasonable for the work done. I know that when I call and schedule a cleaning I know who will be coming to do the job.

It seems there was a miscommunication and understanding of the time and date for the carpet…read morecleaning. This could be understood if they had responded to the phone message or email requesting a reason why they did not show. They said there was no phone message or email received. I am at a lose as to how this could happen. To give them the benefit of the doubt, I have adjusted my former review.

I was blocked via mobile phone when I contacted Imperial Home Improvement to repair the shoddy work…read moredone. I was only contacting via email AFTER the negative review. Clearly this job was above their skill set and just hit a "lick". Keep these folks out of your home and hire REAL CARPENTRY PROFESSIONALS. These folks will take your money and block you afterwards.

I am a landlord who lives out of state. I needed a handyman to install flooring in both of my…read moreunit's bathrooms and kitchen. I hired Imperial Home Improvement and from start to finish, Nelson was professional, efficient and very reliable. He does fantastic work and his rates are very reasonable. I highly recommend Imperial Home Improvement for anyone requiring services from someone as proficient as Nelson and his crew. I look forward to working with Imperial on future projects

Alan did great work replacing my bathroom floor with tile. I highly recommend hiring him for any…read moretile job you need done. He showed up when he said that he would, worked hard while he was here and cleaned up after himself. He also did a lot of little extras to make sure the job was perfect. He did not leave until he made sure I was completely satisfied with my floor.

Wonderful company, great communication and price. highly recommended. Some people don't understand…read morethat there is a process when you purchase and have installed, it takes time to organize and get the right installers, it's not just a snap of the finger and it's instantly done, but patience and solid communication makes things go smoother, but unfortunately some individuals want their hand held and their butt kissed. Mannings knows the business very well, and again I highly recommend them, great people to do business wit.

The process from start to finish was seamless, we love our new shed! The craftsmanship is…read moreimpeccable! From working with Derek to design the shed, to delivery & set up by Matt, everything went perfectly. Thank you so much

Highly recommend J. and D. for their great work ethic and professionalism. The paint job was superb…read moreand they left everything clean afterward. They even took care of the mess left behind by the previous contractor. I will definitely call them again.

Smith Painting has done several jobs for me over the last few years. The workmanship is excellent…read moreand prices are reasonable. They painted the interior of our home from floor to ceiling, as well as exterior work (shutters & garage). The owner has always been professional and provides great customer service. I'm always impressed with the great work they do in a short amount of time and they are very clean and organized. My house looks like new inside & outside. Would highly recommend!!