I needed help with an apartment move put cleaning - Shell was super responsive- professional and…read moreaffordable- The apartment was cleaner after she was finished then when we moved it- it sparked... She takes great pride in her work!!

If you want someone who is reliable, pays attention to detail and takes pride in the work she does,…read morelook no further! She takes her time to make sure everything is clean and goes above and beyond. We are so happy after our house gets clean!

Excellent! Combine a 6 year old white sofa & pets... After…read moreMitchell was done? It looks brand new! Americlean/he was quick, efficient, personable, affordable and effective. I'm thrilled!

We hired this company to clean our carpets and unfortunately had an extremely disappointing…read moreexperience. The carpets were not cleaned properly, and the odor we specifically asked them to address remained, even after they charged us extra for a deodorizer. We contacted them twice afterward to request they come back out, and were told, in essence, that we just needed to deal with it. To make matters worse, we were incorrectly charged twice and had to go through the hassle of addressing the billing error. For the price we paid, we expected professionalism, quality service, and accountability. Instead, we received none of the above. We cannot recommend this company and would strongly suggest others look elsewhere for carpet cleaning services. We will be reporting to the BBB

We had a filthy house after an extensive bathroom remodel. Dust and grime covered everything. The…read moreMaster's Touch Cleaning Solution came in to do a post construction cleaning. Now we feel like we have our house back. They are so polite, thorough, flexible, and professional. The communication of schedule and cost was outstanding. Highly recommend.

Carpet cleaning bedrooms, superb job, careful not to damage anything, reasonable price, would…read moredefinitely hire again.

Excellent work. They cleaned our carpet and furniture. Great job Spotless Miracle! They will get…read moreback to you promptly! Courteous and pet friendly too.

Very professional. Cleaned my carpets and explained the process in detail. My rugs and carpet look…read morefantastic. One rug was so dirty I was surprised they got it back to its original color!

absolutely will never use this company again. Had to use them for my apartment complex moveout and…read morethey called 11 times in the matter of an hour without a single voicemail while I was at work and could not answer which they knew in advance to go through the apartment complex for information. I got a very unprofessional message stating prices that were never discussed or explained. I was told they needed to charge a repair fee, a cleaning fee and a "level 1" cleaning fee so for a 1 bedroom apartment that was in perfect condition it cost me $247. Never once explained what my charges were for and why. Very much felt like I was being taken advantage of and will never ever recommend them to anyone.

We have a room in our basement where we keep our dogs' crates for when we need to kennel them. We…read morealso have a very old dog who spends almost all of his time in that room. Our carpet shampooer broke quite a while ago, and we reeally fell behind on dealing with how disgusting the dogs make the carpet. I didn't think in my wildest dreams the carpet would be salvageable. We decided to bring in Actually Clean just to try to improve the situation until we figured out what to do. If they had gotten the carpet half as clean as they got it, I would have considered it worth the money. They got the carpet looking like new, though! I am absolutely floored by what a great job they did (pun intended). The guys were both super nice, too! I would definitely recommend this company to anyone who needs a carpet cleaned!

Had them come to clean carpets in our new home. They did a fantastic job and the carpets looked…read morebetter than I expected. I did go over some of the stains with my own spot cleaner and I was able to remove the stains with a little elbow grease. I'm assuming they just don't do that because otherwise they would never get done with a job. Friendly employees and very professional. I will use them again if I need to in the future.

Honestly, the carpet looked better before they came out. Areas that were soiled by high traffic…read morewere still soiled (we were told the carpet was just stained, and it couldn't be fixed) and areas that were not bad at all now looked blotchy and spotted. The carpet was super wet when they left, to the point that it squished when walked on. I used a Bissell Green Machine last night and now our carpet looks great, high-traffic areas and all. And it was left barely damp, not soaked. They offered to come back out and re-do stuff, but no thanks. Never again. I'd prefer a refund, but they said they could not do that. So a negative review is the next best way for some accountability. Sorry guys. I hope you can fix your process. BTW, I have pictures, if anyone is interested.

Wants 200 an hour for simple moving with no equipment needed. Would not recommend. Also responded…read morevery late

On time,quality work and reasonably priced! Definitely will call Will back in the future!!read more

I'd love to tell you how great the carpet cleaning service is from Premier Cleaning of Iowa City,…read moreto echo the other glowing reviews posted here. However, I cannot as they never showed for the appointment I made to have my carpets cleaned. I'm frustrated enough with how apartment leasing works in Iowa City; typically carpet cleaning falls on the apartment complex. So wasting two hours waiting on a service that I never received is infuriating. I scheduled service for the last free day I will have this summer and so now I'll have to displace another appointment to supervise the service. Steve with Premier Cleaning of Iowa City may not find two hours valuable, but I do. A phone call to advise of lateness or to attempt rescheduling would have been acceptable, if a little disappointing. In the least, answering the phone or returning the voice mail messages I left (an hour after the scheduled appointment) would have shown some concern for the situation. In the end, I got neither of these showing that Premier Cleaning of Iowa City has a complete lack of professionalism. I cannot recommend Premier Cleaning of Iowa City to anyone for any purpose. Based on other reviews, they are very good... when they show up. However, based on my own experience, they may not show up at all.

We called Premiere Cleaning for a quote to clean our carpets. They showed up to quote us on a…read moreSaturday and were professional, friendly, and even asked if they needed to remove their shoes before entering our home! They provided us with a very reasonable price and even took time to answer our 7 year old's questions. After having our carpets cleaned, our property manager said they looked great, but our tenants had a concern about leftover pet hair. We emailed Premiere Cleaning and asked if they could return to our property and address our tenants' concern. They did so and addressed our tenants' concern promptly and politely. We are definitely going to stick with this company; they're fantastic!

We use Klein's following the passing of our dog. Technicians…read moreAlex and Quinn were very nice, young men. Very polite, informative, careful of furnishings and did a super job. They have a way of treating and neutralizing pet stains and odor. The person who took our appointment over the phone, was a little short with me as we discussed costs. I attribute it to him having a bad day. All in all, a bit pricey but the carpets look and smell great again.