All staff are friendly, kind, and knowledgeable. Nikki & Diane are the nicest receptionists, always talking to clients in respectful voice tones. Dr. Dubman is THE best Dentist! His mannerism of humor helps to alleviate any trepidation you might have. Dr. Chen is a detailed root-canal w/ crown Dentist. We ask for Barbara as our routine dental hygienist. She is thorough and patient. The office is clean and clutter free. We have been attending this Dental Office for many years and hope to continue for many more. read more

Dental workers and staff were great, but 6 hours later and I'm still in great pain because the desk person cannot get my scripts to the pharmacy. Do not recommend for any serious dental work as you may not get your medications the same day, even with an AM appointment. read more

I've been a patient of eastern dental in Lacey for probably 10 to 15 years.Been happyfor the most part, never really had any complaints. But now I do have a major one. And it's about their billing. Whenever I have a procedure done, I make sure I ask when I leave if I have a balance. If I do, I pay it right then. Last time I was in I was told I did not have a balance. Now I am getting harassed with text messages and email saying I owe $60. I have left multiple voicemails and cannot receive a call back. I will not be paying the $60 and I will no longer be a patient at Eastern Dental. This actually happened to me one other time years ago. But now for a second time, It's just straight unprofessional. I hope they are happy they just lost a patient of 10 to 15 years for $60. Becareful people they will bill you after they tell you you do not have a balance read more

Terrible lazy people work at this office.....hygienist took 20 minutes to clean my teeth. A dentist trying to make me do unnecessary dental work. Why are people so lazy that work in these offices. Wait Time in sitting room was over an hour. Dentist doesn't check hygienist work so you can be a horrible hygienist and no one but the patient knows. I can't even rate this place. read more

Worst experience ever. This is the third time my appointment has been rescheduled. I arrived 15 minutes early with my child and sat there while other people were called before us. Staff said it was an "error on their part," but instead of fixing it they told me they didn't have enough time to see both of my kids. Meanwhile, they continued taking walk-ins with no problem. When I went up to try to reschedule again, the staff member was rude and then handed me off to someone else. Very disappointing customer service and poor scheduling. After three reschedules and still not being seen, I will not be returning. read more

Rude staff. Waiting time to see dentist was almost 45 minutes. Dentist did not listen, was asked the same question 3-4 times by him.

Went here for a routine check up and to get an evaluation of what dental work I needed done. After the evaluation that identified 4 major items to be done, I started with a root canal telling the doctor that I was somewhat hesitate to do this without sedation as I did not do well with dental work. As I started the procedure I became more apprehensive about the procedure and requested the doctor to stop (as we were not really into the procedure yet). The doctor tried to talk me into continuing, but I said no multiple times. Ultimately the doctor mocked me by saying, "really you can't do this procedure?" I will never return to this dental practice again! The prices seem to be below market rate, but the care and concern for the patient is lacking! read more

I have had denture procedure their. Which came out to be donkey teeth. And the dentist told me thats the best he can do. What dentist says that read more

I have been going to Easter Dental for years. I am so very happy with my experience. I have referred a number of family members and friends. Staff is knowledgeable and kind. I am always taken back on time. read more

Terrible service. Was waiting for 45 minutes and was told the doctor was "running behind" and that I would be waiting at least another 30 minutes. Came right after I got off work because the brick location was booked for weeks. Terrible service and very unprofessional would not recommend anyone comes here unless it's an absolute must. Very disappointed read more

my husband wanted me to write this review for him because he does not have a smart phone. He went to this dentist the other day and he has been a patient of Dr Dubman's for years. He is a very pleasant man and always puts my husband at easy regarding his dental work. His staff is very accommodating and we are very pleased with this practice and it's work. -John Miller, Manchester NJ read more

This is the WORST dental practice I have honestly EVER encountered. I truly find it hard to believe there are any positive reviews as everyone else I know who went here has conveyed the same exact experience. Dr. Dubman is just straight out nasty, arrogant, absolutely NO bedside manner. Not only does he talk down to his patients ., he constantly yells at them as well. Horrid with children ., zero patience. How this man has an active license is just CRAZY!! The front desk staff all have attitudes and make you feel extremely uncomfortable. Only positive is Dr. Chan, the root canal dentist and her assistant, who work for Dr. Dubman . They are so kind and sweet . What they are doing in that disgrace of an environment just blows my mind. Enter at your own risk... read more

I had not been to a dentist in a while, and was so pleasantly surprised by their upbeat, friendly staff. I came in first for a check up and cleaning, which was fast and easy. The next day I went in for fillings and was so relaxed, I almost fell asleep at one point lol Dr.Chan and her assistant Jackie were excellent. Genuinely caring and professional. I highly recommend this dental practice! read more

Came ten minutes early to my appointment today for a scheduled filling. Has been scheduled over two weeks. Came in today early and sat there for 45 minutes before I got a little upset, asked what's taking so long. Was told that the doctor is running late should only be another 45 minutes. Sat even longer, until they told me the doctor might not be able to see me today, meanwhile ten other patients have been in and out since I've showed up. Ended up wasting two hours of my life here without the doctor even showing up or apologizing for how u professional he or she was. Would never recommend this place to anyone, you'd spend more time here sitting and waiting then you would at a dealership. Go somewhere else, seriously. If it's a dire situation, they'd let you bleed out in the waiting room before telling you the doctor is late... read more

Family member went, waited 45 minutes to an hour and then was told couldn't be seen. It's understandable if you're running behind but when you travel to a location for an appointment and then are told after already waiting a long while, that's just a hard pill to swallow. Practice is either overbooking or lacking time management. read more

If you want to wait 1/2 hour or more past your appointment time, then this is the place for you. I've been here 4 times and every time I've had to wait. Once because they failed to schedule my appointment correctly... But the other times, well, chalk it up to a lack of respect to their patients. On top of that, the older receptionist at the front desk is rude. So far, every time i've been here. Running a dental mill here... I'll never come back once this is done with! Too bad, because Dr. Balor is a good dentist. read more

Dr. Dubman and his team were absolutely awesome very professional and comforting! Typically I'm afraid to enter a dentist office but Dr. Dubman and his staff took all of the fear away! I can't thank them enough! Barbara cleaned my death with no pain and paid attention to every detail! I couldn't be happier! Thank you all! Joe Roberts read more

I was surprised by all the negative reviews for this dentist office. I've always had a good experience from a wisdom tooth extraction, by Dr Dubman and a crown and filling by Dr Chan. Office staff are all very friendly. My 10 yr old son is no longer terrified of the dentist because of the sweet staff. I wouldn't go anywhere else. Very happy with the services that were provided to me and my family. read more

What a wonderful first time experience I had at Eastern Dental of Lacey yesterday 1/5/21...from the minute you walk in to leaving the chair there are so many Covid safety protocols in place. The receptionists Jennifer and Jodi were so nice and helpful, with a smile you could hear behind their mask. Dr. Dubman was funny, gentle and very honest. I had some bonding done to a tooth and Dr. Chan did such a great job, tooth looks perfect. I had a cleaning with the hygienist Michelle and it was very thorough and gentle. Will definitely recommend this practice. Thank you! Thank you! Thank you! read more

A few years ago, I was in extreme pain due to impacted wisdom teeth. At the time, I was working a lot to pay student loans and little else, so I couldn't afford an expensive procedure. I was in crippling, skull-penetrating pain for three years. I'm very appreciative of Dr. Dubman's help, at Eastern Dental. He was able to help me keep costs manageable by accommodating what I could afford with assistance of credit. I struggled with the worst pain of my life, and he was the only dentist in the area willing to help me afford care. If I hadn't moved out of the area soon after, I would be returning now that I have insurance. read more

They dont even deserve 1 star. And the reason I say this is soley based on the fact that the dentist who treated me was the rudest and most uncompassionate person I have ever had the unfortune of encountering. There are plenty of caring dentists in this area that will make you feel more than comfortable. Stay away. read more

I love this dentist. The staff is friendly and helpful and Dr. Dubman is a great dentist. He is upfront and honest with you, even if you don't want to hear it. I want to keep my teeth though so I find it refreshing. I love having a dentist that truly cares about the health of your mouth. Would definitely recommend Eastern Dental of Lacey to anyone who wants a good dentist. read more

I love this practice. It's easy to schedule on short notice. The front desk has ALWAYS been so pleasant! Dr. Dubman is so funny and so honest about what you need. He gives you a full explanation, of what you need, with no pressure to do it all, if you don't choose to. Dental work is expensive especially if you have no insurance. They have a dental insurance you can buy at an extremely low low price, right there. Whenever I've needed expensive work done, I've called around (over 15 other dental offices in this area) to see what they would charge for the same procedure; and Eastern Dental has always been the most affordable. They make payment easy and simple. Best of all, I've ALWAYS been satisfied with the results !!! I recommend everyone to go here. read more

I've come to Eastern Dental for many years .. most recently over a period of time, which involved visits with Dr. Chan but mostly Dr. SDubman. At every point the doctors & staff have been exceedingly friendly, professional & helpful. And ... I've finally got my new upper dentures & lower bridge, which look amazing! Dr. Dubman spent a lot of time making the dentures look as natural as possible & the upper/ lower fit is perfect! read more

I recently switched dental insurance and needed to change dentists. I had my first visit today and I have to say it was an excellent experience. I called at 9 AM and the receptionist went out of her way to help with my insurance and schedule my appointment for the same day (I had an issue that needed to be addressed quickly). Ladies at the front desk were very friendly and helpful. Dental assistant took x-rays quickly, efficiently and put me at ease. Dr. Dubman was pleasant. He assessed the situation and explained what needed to be done. He was able to alleviate the problem until an appointment with the oral surgeon could be scheduled. Again the ladies at the front desk handled this as well. Very surprised to read a negative review. My experience was great and I would recommend this office without question. read more

Great dentists and staff. Always friendly and accommodating . Been going there for years. I highly recommend them.

If I could give 0 stars I would!!! Dubman the dentist is HORRENDOUS. Not only as a dentist but as a human. He goes out of his way to make clients feel bad. I had 0 cavities and he went through a list asking if I ate candy I said no, juice, no, he literally went through a list until he said tic tacs and I said sure occasionally. He yelled THATS WHY YOU HAVE BAD TEETH, with no cavities... after that I never went back. He fought with my father about politics , why is a dentist bringing up politics to his client. And the reason I'm writing the review is for my poor 4 year old nephew who went to the dentist for the first time. Dubman was not at all comforting to him, extremely cold. Once he was done he told my 4 year old nephew he could never eat candy again. My nephew sadly looked and said not even Halloween, dubman said not even Christmas or Halloween. My nephew is terrified to go back to the dentist now. When this happened my sister for the right reasons told dubman how terrible that was and dubman and dubman screamed in her face, in front of a 4 year old to get out!!!!!!!!!! DONT GO HERE HES A LIAR, HORRIBLE PERSON and he doesn't do a good job on your teeth there's no point to go here other than to raise your blood pressure. read more

Have been coming here for years, very friendly and professional. Dr. Dubman is a very wonderful dentist and makes sure you always feel safe and have no reason to be scared. Would recommend to a friend. read more

Dentists are great, unfortunately as stated in previous posts the receptionist is RUDE, has no respect for patients, no customer service, should quit as it is obvious she hates her job read more

The only reason they're even getting one star is because I can't give zero stars. The dentist was rude, uncaring, unprofessional, and I didn't appreciate the way he spoke to me or my child. I was told she had to have baby teeth pulled due to crowding. He didn't give the novocaine any time to kick in before he started the extractions, and began loudly yelling at her because she was crying. I told him she's 6 years old. She's scared. Of course she is going to cry and his yelling isn't going to help calm her down. He then rudely told me I'm not the dentist he is, so perhaps I should leave the room, and got angry with me when I refused. All he did when he was done was pack her mouth with gauze and tell me we could leave now. No telling me about after care or anything, just "you can leave now." Seriously? That's how you treat your patients? AWFUL EXPERIENCE! NEVER AGAIN!! read more

BEWARE of this dentist. Dr.Dubman is the worst human let alone dentist I have ever met in my life. I don't believe he knows what he's even doing and just likes to berate and fight with people. I have been going here for a while due to insurance and have always put up with his disgusting attitude, but today is the last time I go here. I brought my 4 year old son for his first check up and it was completely ruined by Dubman.Aside from the fact that I was there waiting for 2 1/2 hrs, he didn't even introduce himself to my son who was scared out of his mind being there, did absolutely nothing to ease his mind. I let the unfriendliness go. He looks at his teeth and tells me "no more juice" I said, he doesn't drink juice, I said he has candy every now and then, especially since Halloween and Christmas just passed. He YELLS at me gets in my face in front of my 4 year old, husband, and 9 month old and says Halloween was 3 months ago, and he can have zero candy or his teeth will be ruined. Everyone knows that that is a very unreasonable and unrealistic thing to do. The man is screaming and arguing about how Halloween candy doesn't last for 3 months. I told him I was done with his horrendous attitude that he always has and he said "good, bye bye" shooing me and my 4 year old out. I left not even knowing the state of my teeth or my sons. I do not know how this man stays in business. He shouldn't be working with the public, has no common sense or social skills. There is something wrong with this man. Stay away and save yourself. read more

Have been going there since it opened, both my kids also go, great care and very low cost based on my insurance , doctors make suggestions but don't force procedures, would definitely recommend, other reviewer must work at a competitor . read more

i have used Eastern Dental for the past 7 years and am always satisfied with my treatment Dr Dubman and his staff are always pleasant and professional and they lighten up the atmosphere with a sense of humor!!!! I would highly recommend this practice to anyone looking for a new dentist in the Ocean County area! read more

Not going back..I understand a directors job is to make money for the business but at who's expense. Both my husband and I had been told we needed the deep gum cleaning at around 1200.00 a couple of years ago..my husband had it done, I didn't. We were both told we needed this again 6 months ago..this particular dentist told me my gums were bleeding and were in bad shape, then the hygienest told me my teeth and gums were in good shape. That was the end for me..went to another dentist and lo and behold neither of us needed the deep cleaning, both us were told our gums were in good shape. Saved over 2600.00 by going someplace else. read more

My family and I have been patients for 10 (+) years. The staff is wonderful. Dr. Dubman is very informative and takes the time to reassure any concerns. I think the wait time has been anywhere from 10-30 minutes, but I've never been to any doctors office where I've been taken in after walking through the door in five minutes..pretty normal. read more

My family has been going to Eastern since they have opened. We have had everything from routine cleanings, filling, and two sets of braces. The office is modern and clean and the staff is always professional and courteous. We will be coming back! read more

TERRIBLE SERVICE!!!! Rude & making up procedures that don't even need to be done to me. Back in May I got two fillings done on the top of my mouth, in the teeth all the way in the back. Before I went in, they were taking forms of payment...I told the woman I wanted silver because it was free and since it was the back of my mouth, I figured you wouldn't see it....I got them done that day and afterwards the dentist performing the fillings on me told me she accidentally filled it white and will make a note on my chart to NOT CHARGE ME. I came in to the office yesterday for my last filling and the woman behind the front desk has told me that I had a $240.00 balance from my last filings...I explained to her that the dentist accidentally filled white and told me she made a note to not charge me because it was her mistake. The women called me a liar and went to the dentist to ask her if this situation happened and she actually said, "I never had a conversation with anyone regarding not charging them" This place is terrible and money hungry. I got a filing that hurt me for 4 months and I went back and the male dentist there told me that "it needs to settle in" -- HOW DOES THAT MAKE SENSE? I rather of not even gotten the filling if it was going to hurt for 4 months resulting in me STILL not being able to bite down on it. Before I switched to Eastern, I went to a place in Toms River and a month before my insurance changed the TR office told me I had 2 cavities...I came to Eastern a month later and they told me I had 5..IMPOSSIBLE. They wouldn't even show me my x-rays with the "cavities". Last time I will ever step in this office was the other day, I do not recommend it to ANYONE. read more